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Building an API for powerful customer data analysis

Intercom, Inc.

The post Building an API for powerful customer data analysis appeared first on Inside Intercom. After all, it is that critical context that makes all the difference between knowing your customer, and obscuring them behind the data.

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When are Customers the Most and Least Happy? A Data Analysis of Customer Sentiment by Season

Alchemer Mobile

This is why it’s critical for travel brands to use a sentiment analysis tool like Apptentive in order to know when things are going off the rails and responded in real-time. All in all, our analysis proved that seasonality does significantly impact customer happiness and engagement. In conclusion.

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Analysis paralysis and how to avoid it

Mind the Product

A look at how to understand and improve your decision making and avoid getting stuck in analysis paralysis Read more » The post Analysis paralysis and how to avoid it appeared first on Mind the Product.

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How to run a better win-loss analysis and improve win rates with Alchemer

Alchemer Mobile

Improve win rates with more effective customer feedback By Jasper Lipton, Alchemer Senior Product Marketing Manager, and Vanessa Bagnato, Alchemer Director of Product Marketing Sales leaders are being asked to deliver more revenue with fewer resources, and a strong win-loss analysis program can boost win rates by up to 50%.

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Assessing the Five Styles of Enterprise Business Intelligence

Discover the five styles of reporting and analysis, and learn the pros and cons of each in an enterprise scenario. The world of BI and analytics has evolved.

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Why Alchemer Pulse comes out on top when comparing AI platforms for text analysis 

Alchemer Mobile

Alchemer Pusle uses a blend of AI text analysis techniques to build your CX program into a decision-making powerhouse. In this quick guide, we’re breaking down the differences in AI methodologies for text-based analysis to show you why Alchemer Pulse is the only choice for companies who want to use deep customer insights for decision-making.

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Is Fullstory Session Replay Worth It? A Detailed Analysis

Userpilot

Thanks to this, you can hone in on the most relevant session recordings for focused analysis. Strong collaboration tools for team-wide analysis. Trends and Retention Analysis. Session playlists allow you to organize your recordings for easy access and analysis. Funnel filters and segmentation for a targeted analysis.

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How ZoomInfo Enhances Your Database Management Strategy

Download this ebook to learn how to maintain a strategy that includes refreshed information, database cleanses, and an accurate analysis at the same time. Forward-thinking marketing organizations have continuously invested in a database strategy for enabling marketing processes.

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5 Ways You Can Win Faster with Gen AI in Sales

Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations. This frees up valuable time for sellers to focus more on building relationships and closing deals.

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How to Democratize Data Across Your Organization Using a Semantic Layer

Speaker: speakers from Verizon, Snowflake, Affinity Federal Credit Union, EverQuote, and AtScale

Join this webinar panel for practical advice on how to build and foster a data literate, self-service analysis culture at scale using a semantic layer.

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How to Increase Your Research Efficiency and Move You From Insights to Action, Faster

Speaker: Michele Ronsen, UX Expert and Founder of Curiosity Tank

Then, take notes with strategic frameworks, in specific formats, to right-size the information collected and expedite analysis and synthesis. First, we have to ask the right questions, to the right people, in the right way. Moving from findings and insights (they are different!) into action takes finesse.

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The Product Corner: Maximizing Impact, Reducing Hours, and Accelerating Roadmaps with Data

Speaker: Edie Kirkman - VP, Digital at Focus Brands

To overcome this challenge, it is crucial to build core product and technology competencies that provide actionable insights through qualitative and quantitative data analysis. In today's hyper-digital landscape, organizations face the challenge of launching successful products while making the most of limited resources.

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6 Styles of Data Analysis and Visualizations

Get inspiration for your next dashboard update in this guide to the six styles of analytics and data visualizations.

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Defeating the Analysis Paralysis of Building vs. Buying

Speaker: Robert Webber, VP Product Flow Optimization at Construx

Many development organizations are pushed into outsourcing by executives tantalized by hourly rate comparisons. You need to understand outsourcing cost components to make the right decision. Excessive rework caused by an ineffective outsourcing implementation can more than offset any hourly rate savings.

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Pressure Points: How to Ensure Your B2B Pipeline Passes Inspection

you’ll see what we mean in this eBook) more revenue through data-driven prospecting, stage analysis, and subsequent sales enablement. This eBook highlights best practices for developing a pipeline management process that helps sales leaders and their team C.L.O.S.E