Userpilot

NOVEMBER 29, 2024

Thanks to this, you can hone in on the most relevant session recordings for focused analysis. Strong collaboration tools for team-wide analysis. Trends and Retention Analysis. Session playlists allow you to organize your recordings for easy access and analysis. Funnel filters and segmentation for a targeted analysis.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Reporting Tools 89

Alchemer Mobile

JUNE 15, 2024

Alchemer Pusle uses a blend of AI text analysis techniques to build your CX program into a decision-making powerhouse. In this quick guide, we’re breaking down the differences in AI methodologies for text-based analysis to show you why Alchemer Pulse is the only choice for companies who want to use deep customer insights for decision-making.

Artificial Inteligence 100

Artificial Inteligence Feedback Software Reporting Tools Analytic Tools 100

Alchemer Mobile

MAY 4, 2022

What is sentiment analysis? What is sentiment analysis? Sentiment analysis is essentially the process of collecting, analyzing, and acting on customer feedback. Our guide, How to Measure, Analyze, and Use Mobile Customer Sentiment, will help you improve product experiences, inform marketing campaigns, and beat your competition.

User Testing 245

User Testing Customer Feedback Customer Experience Download 245

Roman Pichler

JUNE 7, 2022

5 Biassed Data Analysis. Involve key stakeholders and development team members in the data analysis. It’s your analysis and the conclusions you draw from it that make it valuable. It is transparent where the data came from. KPIs help you make better decisions by using empirical evidence. 6 Data Worship. “In In God we trust.

KPI 307

KPI Data Visualization Weak Development Team Customer Feedback 307

Product Talk

DECEMBER 13, 2023

Thomas Groendal is the Senior Product Manager at Bluestone Analytics , a subsidiary of CACI , a $6 billion company that focuses on intelligence analysis. What exactly is intelligence analysis? Bluestone Analytics, where Thomas works, offers a range of solutions related to data and analysis. Why did Thomas say this?

Data Visualization 283

Data Visualization Analytic Tools Reporting Tools Technical Review 283

Piyanka Jain

SEPTEMBER 13, 2024

So here’s how Brikker would use the BADIR data analysis framework to overcome all the reasons startup pivots fail. Reason 2: You’re trying to boil the ocean The truth is that your data analysis can lead you in a dozen different directions. If you jump into analysis without a plan, you might miss crucial findings.

Data Visualization 195

Data Visualization Startups Customer Experience User Testing 195

Mind the Product

MAY 25, 2021

Instead, data analysis often follows a more circuitous, creative process: we ask a question, discover our first effort to answer it is incomplete, reshape our data, bring in new data, consult a domain expert to rework our hypothesis, [.] When we ask questions about our data, we rarely walk in a straight line to the answer.

Consulting 235

Consulting Customer Experience Product Manager Product Management 235

Alchemer Mobile

JULY 13, 2021

Consider tracking metrics in the following areas to guide your decisions: User path analysis to track unexpected flows, learn how people arrive at new features, and understand adoption paths. Churn analysis to understand where customers fall off from completing critical tasks within your application.

Customer Experience 230

Customer Experience User Testing Onboarding KPIs Product Research 230

Intercom, Inc.

APRIL 14, 2020

This has long been one of the most popular topics on Inside Intercom, and over the years we have examined retention from a number of different perspectives – from measuring net dollar retention to understanding activity churn; from cohort analysis to re-engagement messaging strategies. Using cohort analysis to improve retention.

Customer Experience 245

Customer Experience User Testing Customer Feedback Feedback Software 245

Mind the Product

NOVEMBER 3, 2020

In this post, we’ll provide an overview of the survey results and, if you’re a Mind the Product member you can access an extended report including analysis [.]. Now, the results are in. The post How Real Product Teams Make OKRs work: Survey Results appeared first on Mind the Product.

Product Research 218

Product Research Product Manager Product Management Management 218

Product Management University

DECEMBER 11, 2024

Market Analysis Before and With AI Customers are clamoring for a number of improvements to your product and youre on a mission to get them funded and on the roadmap. So youre asked to do a market analysis to make sure stakeholders are confident in your plan. Executive stakeholders want things that drive growth. Is it bulletproof?

Product Manager 130

Product Manager User Testing Product Management Technical Review 130

Mind the Product

SEPTEMBER 11, 2024

Explore 20 AI product management best practices to streamline R&D, data analysis, customer insights, and user adoption, with expert tips. Read more » The post 20 ways to build AI/ML products appeared first on Mind the Product.

Customer Feedback 184

Customer Feedback Data Visualization Artificial Inteligence Product Manager 184

Alchemer Mobile

NOVEMBER 13, 2024

To read more about this and how you can elevate your CX strategy in the future, download our Quick Guide to Transforming Your CX Strategy with Open Text Analysis! Automating Data Collection and Analysis Modern survey tools automate data collection and analysis, enabling efficient feedback gathering without manual labor.

Customer Satisfaction 211

Customer Satisfaction Product Research Data Visualization Customer Feedback 211

Mind the Product

DECEMBER 26, 2023

Learn the mathematical analysis behind effective user experience design, ensuring your website or app remains user-friendly and results-driven. Read more » The post User journey optimization appeared first on Mind the Product.

Customer Experience 179

Customer Experience User Experience UX 179

Mind the Product

SEPTEMBER 19, 2024

AI-driven language models help product managers navigate messy data, enhance veracity, and leverage insights for effective pain point identification and user analysis.

Artificial Inteligence 181

Artificial Inteligence Product Manager Product Management Data Visualization 181

Alchemer Mobile

AUGUST 17, 2021

They needed a way to simplify feedback collection and analysis so they could spend more time identifying priorities and making decisions. When the Dunkin’ product team initially started soliciting feedback about their mobile app, they saw a deluge of requests for new features. The solution. As the slogan says, “America runs on Dunkin’.”

Customer Experience 264

Customer Experience User Testing Customer Feedback Feedback Software 264

Roman Pichler

FEBRUARY 19, 2024

Here are three signs that you are at this level: You engage in strategizing work , such as market discovery and market research, competitor research and competitive analysis, business modelling and financial forecasting, strategy validation, and selecting and applying the right key performance indicators (KPIs).

Product Research 261

Product Research Product Manager Product Management Customer Experience 261

Roman Pichler

APRIL 5, 2022

Here are three meetings with sample input data: Product strategy workshop : product performance data ( KPIs ), competitive analysis, market trends, development progress, for example, in the form of a release burndown chart , and user feedback on recent product increments. Which input you need will depend on the meeting type and its objective.

Weak Development Team 287

Weak Development Team Product Manager Product Management User Testing 287

Intercom, Inc.

FEBRUARY 24, 2021

What’s more, conversation topics also uses powerful machine-learning analysis of your customer conversations to generate suggested topics for you to explore, ensuring you get a deep understanding of the various topics of concern to your customers. Intercom’s new conversation topics feature.

Data Visualization 243

Data Visualization Reporting Tools User Testing Customer Experience 243

Product Innovation Educators

DECEMBER 2, 2024

Using a custom ChatGPT model combined with collaborative team workshops, product teams can rapidly move from initial customer insights to validated prototypes while incorporating strategic foresight and market analysis. Needs Analysis Once initial ideas are captured, teams dive deeper into understanding customer needs.

User Testing 112

User Testing ChatGPT Feedback Software Research Software 112

Mind the Product

AUGUST 25, 2022

Product and market analysis are important to creating, managing and further growing a product. For all it is worth, your product can remain in the market eternally as long as it serves a purpose, and consumers are constantly buying, using, and referring others to your product. This is where product-market fit comes in. [.]

User Testing 184

User Testing Product Marketing Marketing Reference 184

Alchemer Mobile

MARCH 8, 2022

Given this, customer engagement is not just the measurement or analysis of happy, highly-involved customers. Every interaction a customer experiences with a brand factor into overall engagement and can either hurt or improve their overall perception and feelings towards the brand.

Customer Feedback 279

Customer Feedback User Testing Customer Experience Data Visualization 279

Alchemer Mobile

MARCH 31, 2022

More Than a Buzzword: 4 Customer Sentiment Analysis Use Cases. Understanding why people are unhappy and working to fix what went wrong gives brands an advantage over those who can’t quantify consumer experience in the same way. Related customer sentiment resources: Five Ways to Track Customer Sentiment.

User Testing 263

User Testing Feedback Software Customer Experience Customer Feedback 263

The Product Coalition

JANUARY 6, 2024

When you are asked to provide competitive analysis, don’t treat it as a chore. The competitive analysis itself is a major part of your product strategy efforts, and here is how to do it at the right level. When you need to prepare a competitive analysis, on top of the facts that you need to gather, you need to tell a story.

User Testing 117

User Testing Customer Experience Customer Feedback Presentation 117

Intercom, Inc.

FEBRUARY 2, 2022

it might be a written document, presentation, data analysis, design, video, etc.). Depending on the project type this may even be an opportunity to create a franchise by carrying out additional analysis and maintaining data over time to continue creating value – much like the film industry does with merchandising.

Data Visualization 220

Data Visualization User Testing Technical Review Magazine 220

The Product Coalition

JUNE 8, 2024

Code analysis is a crucial part of requirements elicitation, especially for projects involving the redesign of a digital product. Continue reading on Product Coalition »

Generative AI 125

Generative AI Document 125

Roman Pichler

JANUARY 31, 2023

It has been successfully validated, for instance, by interviewing and observing target users, building throwaway prototypes, and carrying out competitive analysis. Validated : The strategy captured on the product vision board does not contain any major hypotheses and risks.

Vision 234

Vision Differentiation Download Branding 234

Alchemer Mobile

AUGUST 19, 2024

While product teams often take ownership of feedback collection and analysis around the product, everyone in the organization can benefit from a deeper customer understanding. What used to take weeks of manual analysis can now be done in a matter of hours and to a higher degree of accuracy than ever before.

Product Research 172

Product Research User Testing Customer Feedback User Friction 172

Mind the Product

MARCH 16, 2021

And when they bring it in, now all the commitments have been made, all the promises around that scope have already been made, and this is where they come to designers and product people and say “you should be able to predict the future because we did all the analysis for you”. Links mentioned in this episode.

Technical Review 214

Technical Review Agile Consulting Feedback Software 214

Product Management University

NOVEMBER 14, 2024

AI and Value Based Opportunity Analysis + Decision Making Now that you’re clear on what the market is doing, it’ll be much easier to determine your most lucrative opportunities for delivering maximum value to both customers and to your own organization. Product management is about to be seen in a whole different light.

Product Manager 147

Product Manager Product Management Product Research Customer Feedback 147