Mironov Consulting

JUNE 28, 2018

When working on mass consumer products (think FitBit or Facebook or teach-your-kid-to-code toys ), we will have large numbers of small purchases — too many customers to know each by name. Long Sales Cycles, Weak Attribution, Few Data Points. From social team: “4500 likes and retweets of our latest post!”

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Reveal

AUGUST 31, 2022

Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. Reveal Embedded Analytics. See Reveal in Action. Banking : Deliver great benefits to customers and employees alike.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Telecommunications 52

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Userpilot

FEBRUARY 27, 2023

And is there a better in-app onboarding software that would better fit your needs? TL;DR Collecting customer feedback is an important task for any product team. It helps you understand your users’ needs, the weaknesses of your product, and collect real-time usage insights to inform future feature and product decisions.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

MARCH 15, 2023

And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Appcues is a no-code user onboarding platform that helps non-technical teams track and analyze product usage. Book a demo to learn more.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

FEBRUARY 21, 2023

And is there a better in-app feedback software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Collecting customer feedback should be a standard procedure for any product team. It helps keep teams aligned with the shared feature-planning guide.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Intercom, Inc.

JANUARY 12, 2022

However, we’ve had a great team. If our conclusion is based on data that is manually entered by a sales team, it may just be that that’s the part of the process where the sales team is sloppier about entering that data in Salesforce, and therefore, that conclusion isn’t a reflection of reality.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Mironov Consulting

AUGUST 8, 2017

Especially in B2C or B2B2C markets where our tech is part of a long value chain: perhaps our software helps some employee collect data to tune a service that improves delivery of some consumer product… Creating real-world value is a multi-step process involving many players. See personas 4 and 7.” Wasted energy.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

Userpilot

FEBRUARY 27, 2023

And is there a better in-app onboarding software that would better fit your needs? There are so many options on review sites that choosing one can be a bit challenging. Uncover weak spots of your product and bottlenecks that disturb the customer journey. Allows you to develop knowledge bases for self-help solutions.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 23, 2023

And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Uncover weak spots of your product and bottlenecks that disturb the customer journey. No-code branding is also preferable.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

The Product Coalition

DECEMBER 12, 2019

It also gives visibility to the team and internal stakeholders nurturing our view with theirs. As a consequence, you grow an infinite backlog of to do’s, your team gets demotivated and your stakeholders start asking why it’s taking you so long. It’s important to notice that prioritization has to be approached as a team activity.

Customer Experience 78

Customer Experience Product Research Weak Development Team Feedback Software 78

Userpilot

JANUARY 19, 2021

The more engaged customers move along the user journey the more likely they are to recommend your app (drive WOM), leave positive reviews, and upgrade to a higher plan (expansion revenue). You should be basing your customer engagement on that activity to gain insights and develop strategies to increase that engagement.

Analytic Tools 97

Analytic Tools Feedback Software Research Software Customer Experience 97

Product Talk

MARCH 3, 2021

In this second conversation in the series, we discussed two core principles of continuous discovery : encouraging teams to discover opportunities through continuous touch points and prioritizing in the opportunity space rather than in the solution space. I want to help more and more teams take advantage of these practices.

Product Research 179

Product Research User Testing User Friction Research Software 179

The Product Coalition

OCTOBER 23, 2019

The ever-evolving preferences paired with the flexibility customers want at their fingertips pushes travel service companies to be inventive in their attempts to develop a fully-functioning app. The cool side of PWA is that you need to develop and maintain only one platform: your website. UX/UI development Hard to Build?—?Easy

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

Usersnap

MAY 21, 2019

You can set up NPS pop-ups in your product or on your website, those that are promoters and give amazing reviews are who you should reach out to. This helps to improve product development and also gives us the opportunity to engage with customers. How to use Usersnap as your main customer support software. are measuring CSAT.

User Testing 74

User Testing Customer Experience Customer Feedback Product Research 74