Atlassian

JANUARY 13, 2022

They wanted to speed up long-distance calls, leading them to release a complex software upgrade. The estimated costs in damage of this downtime included $60 million in long-distance charges; 200,000 lost airline reservations; and 75 million missed phone calls. That’s why improving your code quality is necessary.

Software Review 59

Software Review Feedback Software Reporting Tools Weak Development Team 59

Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while.  One  But if we see this as a systemic problem, it can be less about individuals.  More

Customer Experience 124

Customer Experience Software Review User Testing Technical Review 124

Intercom, Inc.

SEPTEMBER 23, 2021

I talked to a number of people and asked them, “If every airline took away the miles and you couldn’t get those free trips anymore, would you continue to fly on that airline?” I remember getting ready to buy a software program, and one of the questions I asked was, “I know you’re a really big company.

Reporting Tools 145

Reporting Tools Customer Experience Airlines Technical Review 145

The Product Coalition

SEPTEMBER 18, 2023

Today, due to the internet, software development companies collect such vast quantities of data that we have coined a new term for it: “big data.” Big data has been a buzzword since the early 2000s when software and hardware advancements enabled organizations to manage large amounts of unstructured data.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools User Testing 105

Mironov Consulting

JUNE 28, 2018

When working on mass consumer products (think FitBit or Facebook or teach-your-kid-to-code toys ), we will have large numbers of small purchases — too many customers to know each by name. Plus, reviews of our sales process reflect badly on individual account teams, so self-evaluations highlight pricing or product/feature problems.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Mironov Consulting

AUGUST 8, 2017

Especially in B2C or B2B2C markets where our tech is part of a long value chain: perhaps our software helps some employee collect data to tune a service that improves delivery of some consumer product… Creating real-world value is a multi-step process involving many players. See personas 4 and 7.” Wasted energy.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

Intercom, Inc.

MARCH 12, 2020

But the best companies have a system in place. “When a customer comes into contact with any aspect of a business, they form an impression” Shep: Let me give you a quick example: airlines. He ran Scandinavian Airlines, and a passenger is his customer. It all starts with Jan Carlzon and the idea of the moment of truth.

Customer Experience 164

Customer Experience User Testing Customer Feedback Feedback Software 164

Reveal

AUGUST 24, 2022

Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. Airlines: Drill down into flights statistics by route, airport performance, and aircraft maintenance needs.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Telecommunications 98

Intercom, Inc.

JANUARY 12, 2022

Liam: Data science is what it’s all about for businesses looking to improve their decision-making by using the information they’re already collecting in their apps and other systems. If I want to make a change to one, how do I sort of orchestrate that change to the system? This is where your company Mode comes in.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Appcues or Spekit? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Another no-code solution is Spekit.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

Agile Velocity

MAY 3, 2024

Siloed transformation efforts at the team level can result in suboptimal outcomes and fail to address systemic issues that hinder agility at the organizational level. Based on the proven approach, our software application, Path to Agility Navigator , provides a simple and effective way to continuously improve and measure results from agility.

Agile 97

Agile Data Visualization Feedback Software Reporting Tools 97

Userpilot

MARCH 14, 2023

Or is there a better user onboarding software that’ll get the job done seamlessly? Choosing the right software is a challenging decision. This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Modus Create

MARCH 16, 2020

The travel industry as a whole (hotels, tourism, and airlines) is experiencing significant cancellations from consumers. Risk Management: As a remote-first company, our systems, processes, and policies enable working from home at a global scale, with high productivity. And that’s just a few of the impacted industries.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

Userpilot

MARCH 15, 2023

And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. There are several reasons why you may need one: For most software companies, creating interactive manuals from scratch is the wrong approach. Search no more!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userzoom

NOVEMBER 14, 2017

On the homepage you’re asked to share your glass type and zip code. Maybe the competition has found a better way to implement the same system or maybe it just doesn’t work at all? You can gauge interest simply by reviewing performance and metrics. Use Customer and Performance Data.

Data Visualization 50

Data Visualization User Testing Product Research Customer Feedback 50

The Product Coalition

DECEMBER 12, 2019

The one thing an MBO system should provide par excellence is focus. A different UX design, a new feature released by the competition, a new airline sales have to integrate asap, some landing page for marketing, small changes in the URL for SEO, code refactors… Since you want to help, you say yes to almost every request.

Customer Experience 78

Customer Experience Product Research Weak Development Team Feedback Software 78

Userpilot

MARCH 15, 2023

And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Appcues is a no-code user onboarding platform that helps non-technical teams track and analyze product usage. Book a demo to learn more. Search no more!

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

JANUARY 19, 2021

The more engaged customers move along the user journey the more likely they are to recommend your app (drive WOM), leave positive reviews, and upgrade to a higher plan (expansion revenue). If our support delights the customer a few times, they eventually ask the customer to leave a review, which verbalizes the customer’s satisfaction.

Analytic Tools 97

Analytic Tools Feedback Software Research Software Customer Experience 97

Sachin Rekhi

MAY 17, 2010

Yet the underlying beauty of having a personal robot, something that was always taking care of things for you while you were busy with the rest of your life, has found it's way into many interesting software solutions. Categories include communication, social networking, news, software development, and more. Maximize security.

Data Visualization 60

Data Visualization Customer Experience User Testing Travel 60

Userpilot

FEBRUARY 21, 2023

And is there a better in-app feedback software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. This might be time-consuming but thanks to customer feedback tools, the process can be hassle-free and literally without any coding. – Parita P.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

NOVEMBER 17, 2022

There are plenty of Spekit alternatives on review sites, but they don’t make the choice any easier. As with any software, Spekit is not a perfect solution and has some cons such as limitation of onboarding flows, bugs and performance issues, etc. Spekit prides itself on the robustness of its internal database system.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

MARCH 21, 2023

Choosing a no-code tool can be overwhelming – the last thing you want is to get stuck in an expensive annual plan. An ideal tool must be truly no-code, offer a range of UX patterns, support user segmentation , and enable tracking of product analytics. Is Chameleon or Spekit the best option for creating interactive user guides?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Reveal

AUGUST 31, 2022

Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. Airlines: Drill down into flights statistics by route, airport performance, and aircraft maintenance needs.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Telecommunications 52

DISQO

DECEMBER 22, 2018

Think: Apple’s iMac, T-Mobile’s un-contract, or Blackberry’s latest shift to software. Bombacino spent 15+ years in various digital and direct marketing leadership roles at companies of all sizes including Andersen, United Airlines, Omnicom Media Group, and Restaurant.com. But some things are always fundamentally human.

Fractional CTO 40

Fractional CTO Technical Review Airlines Systems Review 40

Userpilot

MARCH 24, 2023

Alternatively, is there another in-app onboarding software that surpasses these two options? Selecting a tool can be risky, and the abundance of no-code tools available in the market just adds to the confusion. To develop an effective interactive user guide, you need a powerful no-code tool by your side.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

DISQO

DECEMBER 22, 2018

Think: Apple’s iMac, T-Mobile’s un-contract, or Blackberry’s latest shift to software. Bombacino spent 15+ years in various digital and direct marketing leadership roles at companies of all sizes including Andersen, United Airlines, Omnicom Media Group, and Restaurant.com. But some things are always fundamentally human.

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

DISQO

DECEMBER 22, 2018

Think: Apple’s iMac, T-Mobile’s un-contract, or Blackberry’s latest shift to software. Bombacino spent 15+ years in various digital and direct marketing leadership roles at companies of all sizes including Andersen, United Airlines, Omnicom Media Group, and Restaurant.com. But some things are always fundamentally human.

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

Userpilot

FEBRUARY 27, 2023

And is there a better in-app onboarding software that would better fit your needs? Appcues customer feedback functionality offers an easy way to build in-app surveys like the NPS without coding, but there’s no way to analyze the feedback – which kind of defies the purpose of using Appcues for this use case. Salesforce).

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 27, 2023

And is there a better in-app onboarding software that would better fit your needs? There are so many options on review sites that choosing one can be a bit challenging. This might be time-consuming but thanks to customer feedback tools, the process can be hassle-free and literally without any coding.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

And is there a better in-app onboarding software that would better fit your needs? There are so many options on review sites that choosing one can be a bit challenging. This might be time-consuming but thanks to customer feedback tools, the process can be hassle-free and literally without any coding.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 23, 2023

And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. This might be time-consuming but thanks to customer feedback tools, the process can be hassle-free and literally without any coding. – Lubana L.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

You do not have to have a software engineering background, but you should at the minimum be a good partner to developers. Perhaps you worked on a digital strategy or an IT system change. As a management consultant, you likely have traveled so frequently that you've earned elite statuses across airlines and hotels.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

You do not have to have a software engineering background, but you should at the minimum be a good partner to developers. Perhaps you worked on a digital strategy or an IT system change. As a management consultant, you likely have traveled so frequently that you've earned elite statuses across airlines and hotels.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS!

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Userzoom

MARCH 28, 2018

I can write code. They decide what you are like through their social media updates, through reviews, through all of the different channels they’ve got – they decide how your brand is perceived. If I say United Airlines to you, I bet you don’t think of how marketing wants you to think of United Airlines.

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50

Userpilot

FEBRUARY 28, 2023

Are UserGuiding and Spekit the most suitable no-code growth solutions available? Or is there an alternative in-app onboarding software that may be better suited to your specific requirements? With numerous options for no-code growth tools available on review sites, selecting the best one can be overwhelming.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

The Product Coalition

OCTOBER 23, 2019

In an attempt to provide a seamless experience to the customer on a variety of devices, companies need to find the sweet spot between investing heaps of money in tons of code for all platforms and focusing on platforms that will fuel the customer experience best. Unlike many other industries, travel can inspire people.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60