Product Talk

SEPTEMBER 1, 2021

When Teresa shared this story in Continuous Discovery Habits , she wrote, “While Lisa’s team did a great job executing on their discovery and were able to bring a successful product to market, all that work would have gone to waste if they weren’t able to get their sales team (and other business stakeholders ) on board.

Product Research 246

Product Research User Testing Technical Review Data Visualization 246

Reveal

AUGUST 24, 2022

Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. Crypto: Leverage the most suitable market conditions and invest intelligently. Reveal Embedded Analytics.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Telecommunications 98

Intercom, Inc.

SEPTEMBER 23, 2021

And it’s not just about strong retention and recurring revenue, although that’s certainly a plus; it’s knowing the customer won’t quit you over a new competitor with better technology, lower prices, or even a more convenient service. ” “You can have the greatest technology, but I’ve got news for you. Just be nice.

Reporting Tools 145

Reporting Tools Customer Experience Airlines Technical Review 145

Intercom, Inc.

DECEMBER 4, 2019

More recently, however, I’ve realized that the technology industry at large struggles with such clarity and consistency – in marketing terms, there is often a difficulty developing a clear value proposition that aligns with product and brand identity. And whatever you stand for must resonate with your identified target market.

Branding 209

Branding Weak Development Team Technical Review Airlines 209

Product Talk

FEBRUARY 28, 2024

Next, their tech lead created some lo-fi mockups in FigJam. At this stage, they did a “design spot check,” which involved pulling in customer success and marketing partners to get their feedback. But people with children, with school schedules, teachers, they are beholden by budget, calendar, airline preference, or seating preference.”

Product Research 268

Product Research Onboarding KPIs Feedback Software User Testing 268

Mironov Consulting

APRIL 15, 2023

 One group (sales, implementation/customer success, professional services, account-based marketing) is trained and paid and rewarded to focus on one customer at a time , with current-quarter timelines.  That each week they leave a fresh gift (💩) for the tech side to clean up – displacing whatever was planned.  But

Customer Experience 124

Customer Experience Software Review User Testing Technical Review 124

Mironov Consulting

AUGUST 8, 2017

Especially in B2C or B2B2C markets where our tech is part of a long value chain: perhaps our software helps some employee collect data to tune a service that improves delivery of some consumer product… Creating real-world value is a multi-step process involving many players. Bonus points for clarity.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

The Product Coalition

JULY 2, 2022

When I participated in the live discussions about the same topics, I realized that some of the gaps are due to perspective: So many of the companies I work with (either the few that I am personally consulting to, or among the CPO Bootcamp participants) are startups or scaleups, and only a small number are larger corporations. Stay tuned.

Workshop 122

Workshop Customer Feedback Technical Review Product Research 122

Agile Velocity

MAY 3, 2024

Agile has been shown to shorten time-to-market, increase quality, instill predictability, improve customer satisfaction, and create an overall happier working culture. Companies across industries recognize the importance of embracing agility to stay competitive, innovate, and respond swiftly to market changes.

Agile 97

Agile Data Visualization Feedback Software Reporting Tools 97

The Product Coalition

JUNE 17, 2019

Banks bragged about poaching the best specialists from competitors and having the biggest and most powerful IT departments on the market. Meanwhile, the market offers turnkey development and implementation for just about any technological solution. combined with carefully carried out due diligence?—?can

Banking 96

Banking Development Team Review Software Review Technical Review 96

Reveal

AUGUST 31, 2022

Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. Crypto: Leverage the most suitable market conditions and invest intelligently. Reveal Embedded Analytics.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Telecommunications 52

The Product Guy

JULY 4, 2019

We provided consulting, insurance brokerage, information technology and business process outsourcing services. At Hewitt, I was a Business Analyst on the TWA (Trans World Airlines) and Nalco Team. When the stock market would close at a high there would be a 50% increase in calls to request fund transfers.

Research Software 153

Research Software Product Manager Product Management Systems Review 153

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you've already decided you want to work closer to tech and are ready to start making the transition to PM, you're on the right page! Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you've already decided you want to work closer to tech and are ready to start making the transition to PM, you're on the right page! Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Intercom, Inc.

JANUARY 12, 2022

If you’re short on time, here are a few quick takeaways: Although data science can’t predict the future, it can definitely help you focus resources, troubleshoot issues, and even unlock new markets. That’s how I ended up moving from that job into an analytics job at a tech company in San Francisco. That was my first job in tech.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Intercom, Inc.

JUNE 3, 2021

There have been two seminal memos that have, in a sense, rocked the tech industry. If you’ve got a good setup, then more teams equal more product, and more product equals more marketing and more sales and all sorts of stuff like that. I’m joined, as always, by Mr. Paul Adams. Hello Paul. Paul Adams: Hi, Des. Paul: Yeah.

Strategy 228

Strategy Feedback Software Research Software Software Review 228

Gainsight

MARCH 31, 2020

So, to some extent, they are a bellwether for technology. If you aren’t in the market research business, a survey response rate (without an incentive like a gift card) of 50% is almost unheard of. .” Huge spikes in churn are likely due to vertically-oriented businesses. Here’s what we learned: 1.

Research Software 105

Research Software Product Research Technical Review Software Review 105

The Product Coalition

SEPTEMBER 21, 2023

Teams that don’t communicate, developers who aren’t in sync with market demands, or designers working independently without feedback. Sales and Marketing Teams: The crafty forwards understand the game (market trends) and find openings (potential customers). Their insights help align the product roadmap with market demand.

Roadmap 118

Roadmap Onboarding KPIs Customer Feedback Customer Experience 118

Intercom, Inc.

OCTOBER 21, 2021

If you had a bad experience back then, you couldn’t go online and rave about it on social media or post a bad review. In the news here today, there’s an airline I won’t name that canceled over 2,500 flights over the past couple of days. And so, making a promise in your marketing or advertising is not enough.

Customer Experience 129

Customer Experience User Testing Customer Feedback Airlines 129

Mironov Consulting

JUNE 28, 2018

Christoph Janz has a great post and visual tying a company’s pricing, volume and target audience to its marketing and lead generation models along a continuum. When sketching out your company, it’s important to guess at your price point, marketing and selling models. $50/year Our stuff has to work before much money flows.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Using a tool for creating interactive guides decreases the technical barrier, so anyone can quickly create an interactive tour. This is probably because of tech debt – but makes Pendo’s analytics pretty much NOT actionable.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MARCH 14, 2023

This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs. Technical knowledge is required to get the maximum out of this product. If you check the product review sites, most people like using UserGuiding. Pros of Spekit?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Intercom, Inc.

MARCH 12, 2020

What has changed, however, is the underlying technology that powers these interactions and, ideally, makes them a lot smoother than the bygone days of toxic hold music. But the way we go about it has changed in the form of the technology that is being used today to drive a better experience and to help companies create a better experience.

Customer Experience 164

Customer Experience User Testing Customer Feedback Feedback Software 164

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Using a tool for creating interactive guides decreases the technical barrier, so anyone can quickly create an interactive tour. Appcues is a no-code user onboarding platform that helps non-technical teams track and analyze product usage.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Modus Create

MARCH 16, 2020

What started as a new strain of coronavirus ( we have identified coronavirus since the 1960s , with strains like SARS and MERS causing similar outbreaks in the past), has now turned into a worldwide crisis of trust and market confidence. While economic recovery may help, usually markets tend to recover a lot slower than how they fall.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

Userpilot

MARCH 24, 2023

Selecting a tool can be risky, and the abundance of no-code tools available in the market just adds to the confusion. Easy to create flows, even for non-technical team members. Though Whatfix is considered a solid tool in the market some people have complaints. Pros of Whatfix? Here are its pros. Cons of Whatfix?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

FEBRUARY 21, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Compared to the other solutions on the market, Spekit is a digital adoption platform that focuses on employee onboarding rather than user onboarding. This is probably because of tech debt – but makes Pendo’s analytics pretty much NOT actionable.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Atlassian

JANUARY 13, 2022

Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. The estimated costs in damage of this downtime included $60 million in long-distance charges; 200,000 lost airline reservations; and 75 million missed phone calls. Explore the Atlassian Marketplace to find more code-quality apps and code review apps.

Software Review 59

Software Review Feedback Software Reporting Tools Weak Development Team 59

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. The most important and popular ones for collecting customer feedback include the Net Promoter Score, Customer satisfaction score, Customer effort score, product-market fit survey, etc. Here are some reviews from real users.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. The most important and popular ones for collecting customer feedback include the Net Promoter Score, Customer satisfaction score, Customer effort score, product-market fit survey, etc. Is Whatfix or Spekit the best tool for customer feedback?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

freshtrax

AUGUST 20, 2019

Businesses overseas may be interested in entering the Japanese market at this opportune time, so we sat down with Junko (June) Morishita , the Commercial Director of ADARA in Japan, to hear about the company’s experience doing business in Japan for almost four years and the lessons they have learned. I started building and creating leads.

Travel 53

Travel Data Visualization Seminar Reporting Tools 53

Business of Software Conference

OCTOBER 11, 2023

9:15 Jason Cohen: Building your Permanent Defensible Strategy Slides from Jason Cohen’s Talk A glass of water at room temperature has 7 septillion molecules Each molecule is moving at twice the speed of sound If aligned, the water would shoot off at that speed (like a watersaw) In tech support, most tickets are produced by small clients, but (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Product Innovation Educators

AUGUST 19, 2016

Next perform primary research (know your customers) and secondary research (market and environment influences). Should product managers be technical? Some stress technical skills and even engineering or computer science degrees. Read just how technical (or not) you need to be… https://under10consulting.com/articles/technical/.

Data Visualization 50

Data Visualization Weak Development Team Customer Feedback Research Software 50

DISQO

DECEMBER 22, 2018

The keynote speaker and panelists featured entrepreneurs and technologists who bootstrapped and hustled their way toward developing innovations for underserved markets and life-threatening situations. Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life.

Fractional CTO 40

Fractional CTO Technical Review Airlines Systems Review 40

DISQO

DECEMBER 22, 2018

The keynote speaker and panelists featured entrepreneurs and technologists who bootstrapped and hustled their way toward developing innovations for underserved markets and life-threatening situations. Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life.

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

DISQO

DECEMBER 22, 2018

The keynote speaker and panelists featured entrepreneurs and technologists who bootstrapped and hustled their way toward developing innovations for underserved markets and life-threatening situations. Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life.

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

Userpilot

MARCH 21, 2023

Here’s how using a tool can help: With the low technical barrier to entry, anyone -from operations to customer success managers – can quickly create an interactive tour , which means you can reduce reliance on software developers. You can find more reviews on G2 or Capterra. Pros of Spekit? What users say about Spekit?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52