The Product Guy

JULY 4, 2019

I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. At Hewitt, I was a Business Analyst on the TWA (Trans World Airlines) and Nalco Team. When the stock market would close at a high there would be a 50% increase in calls to request fund transfers.

Research Software 153

Research Software Product Manager Product Management Systems Review 153

Product Talk

SEPTEMBER 1, 2021

When Teresa shared this story in Continuous Discovery Habits , she wrote, “While Lisa’s team did a great job executing on their discovery and were able to bring a successful product to market, all that work would have gone to waste if they weren’t able to get their sales team (and other business stakeholders ) on board.

Product Research 246

Product Research User Testing Technical Review Data Visualization 246

Agile Velocity

MAY 3, 2024

Agile has been shown to shorten time-to-market, increase quality, instill predictability, improve customer satisfaction, and create an overall happier working culture. Siloed transformation efforts at the team level can result in suboptimal outcomes and fail to address systemic issues that hinder agility at the organizational level.

Agile 97

Agile Data Visualization Feedback Software Reporting Tools 97

Intercom, Inc.

SEPTEMBER 23, 2021

I talked to a number of people and asked them, “If every airline took away the miles and you couldn’t get those free trips anymore, would you continue to fly on that airline?” They’re marketing programs designed to drive the customer to come back, oftentimes with an incentive to do so. Just be nice.

Reporting Tools 145

Reporting Tools Customer Experience Airlines Technical Review 145

The Product Coalition

JUNE 17, 2019

For many years CSSSR has been developing IT systems for the biggest online banks, witnessing their success firsthand. Banks bragged about poaching the best specialists from competitors and having the biggest and most powerful IT departments on the market. combined with carefully carried out due diligence?—?can

Banking 96

Banking Development Team Review Software Review Technical Review 96

Intercom, Inc.

DECEMBER 4, 2019

That clarity is one of the main reasons I was so excited to join Intercom earlier this year – the company entered an industry dominated by impersonal and disconnected tools like ticketing systems and email with a vision to “make internet business personal.”. And whatever you stand for must resonate with your identified target market.

Branding 209

Branding Weak Development Team Technical Review Airlines 209

Mironov Consulting

APRIL 15, 2023

 One group (sales, implementation/customer success, professional services, account-based marketing) is trained and paid and rewarded to focus on one customer at a time , with current-quarter timelines.  But if we see this as a systemic problem, it can be less about individuals.  More Get it done, and move on.

Customer Experience 124

Customer Experience Software Review User Testing Technical Review 124

Reveal

AUGUST 31, 2022

Banking CRM Crypto Education Finance Healthcare Insurance IT Manufacturing Real Estate Retail Supply chain Telecommunications Security Logistics and delivery Marketing Airlines Hospitality Weather forecast Agriculture SaaS Government Sports. Crypto: Leverage the most suitable market conditions and invest intelligently.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Telecommunications 52

Mind the Product

SEPTEMBER 29, 2017

Unfortunately, their strategy was not translated to the marketing of the product and it totally underrepresented the advances they had made – due to a lack of communication between the design, development and marketing teams. These weeks have been successfully run everywhere from banks to airlines to charities.

Research Software 116

Research Software User Testing Airlines Software Review 116

Intercom, Inc.

JANUARY 12, 2022

If you’re short on time, here are a few quick takeaways: Although data science can’t predict the future, it can definitely help you focus resources, troubleshoot issues, and even unlock new markets. Any insight from data analysis will only ever be as good as the data itself. That was my first job in tech. Benn: For sure.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Modus Create

MARCH 16, 2020

What started as a new strain of coronavirus ( we have identified coronavirus since the 1960s , with strains like SARS and MERS causing similar outbreaks in the past), has now turned into a worldwide crisis of trust and market confidence. While economic recovery may help, usually markets tend to recover a lot slower than how they fall.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

Mironov Consulting

AUGUST 8, 2017

Especially in B2C or B2B2C markets where our tech is part of a long value chain: perhaps our software helps some employee collect data to tune a service that improves delivery of some consumer product… Creating real-world value is a multi-step process involving many players. Let’s say sales associate when we mean sales associate.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

Mironov Consulting

JUNE 28, 2018

Christoph Janz has a great post and visual tying a company’s pricing, volume and target audience to its marketing and lead generation models along a continuum. When sketching out your company, it’s important to guess at your price point, marketing and selling models. $50/year Use current customers as a proxy for new ones.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

UX Studio: Product Management

JUNE 7, 2019

The technology is here, markets are ready – with a bit of optimism – it will change practically everything. Jobs, industrial work, leisure activities and with the new marketing possibilities, our whole life. The market itself will shift around them. VR and AR – how did it progress? So let’ see what the latest trends in.

Technical Review 85

Technical Review Data Visualization Artificial Inteligence Analytic Tools 85

Atlassian

JANUARY 13, 2022

The estimated costs in damage of this downtime included $60 million in long-distance charges; 200,000 lost airline reservations; and 75 million missed phone calls. But if there’s an error, the code build doesn’t run, and the CI system prevents it from advancing to the next step. This is why CI is used widely by modern companies.

Software Review 59

Software Review Feedback Software Reporting Tools Weak Development Team 59

Intercom, Inc.

MARCH 12, 2020

Ali: I’m a product marketer. But the best companies have a system in place. Ali: What you said there about identifying small moments to surprise and delight is actually something that’s really top of mind for our marketing team right now. He ran Scandinavian Airlines, and a passenger is his customer.

Customer Experience 164

Customer Experience User Testing Customer Feedback Feedback Software 164

Userpilot

MARCH 14, 2023

This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs. If you check the product review sites, most people like using UserGuiding. Here are some reviews from real users: Creating guides/checklists are easy to implement.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

DISQO

DECEMBER 22, 2018

The keynote speaker and panelists featured entrepreneurs and technologists who bootstrapped and hustled their way toward developing innovations for underserved markets and life-threatening situations. Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life. “But

Fractional CTO 40

Fractional CTO Technical Review Airlines Systems Review 40

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. It caters mainly to the enterprise sector and as of the end of 2022, has the most advanced analytics of all product adoption tools on the market. Spekit prides itself on the robustness of its internal database system. Not convinced?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

DISQO

DECEMBER 22, 2018

The keynote speaker and panelists featured entrepreneurs and technologists who bootstrapped and hustled their way toward developing innovations for underserved markets and life-threatening situations. Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life. “But

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

DISQO

DECEMBER 22, 2018

The keynote speaker and panelists featured entrepreneurs and technologists who bootstrapped and hustled their way toward developing innovations for underserved markets and life-threatening situations. Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life. “But

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

Userpilot

FEBRUARY 21, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Compared to the other solutions on the market, Spekit is a digital adoption platform that focuses on employee onboarding rather than user onboarding. Spekit prides itself on the robustness of its internal database system. Not convinced?

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. You can find more reviews on G2 or Capterra. Spekit prides itself on the robustness of its internal database system. You can find more reviews on G2 or Capterra. Administrator in Information Technology and Services/mid-market.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

The Product Coalition

DECEMBER 12, 2019

The one thing an MBO system should provide par excellence is focus. A different UX design, a new feature released by the competition, a new airline sales have to integrate asap, some landing page for marketing, small changes in the URL for SEO, code refactors… Since you want to help, you say yes to almost every request.

Customer Experience 78

Customer Experience Product Research Weak Development Team Feedback Software 78

Business of Software Conference

OCTOBER 11, 2023

For example: a statement such as “Our company makes a cheap product with few features and great support” Pair with opposites and identify choices that companies make Act like a lawyer: make a great case for the opposition Extract choices: refine these choices into intelligent decisions that could have been made Identify attributes — there are no strengths (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

PMLesson's Ace the PM Interview

APRIL 19, 2020

Otherwise, highlight how you have helped those who are adjacent to PMs: product designers, tech sales, business operations, or product marketing. If you have advised any of these people with tasks like product growth, pricing strategy, or market sizing, be sure to note that on your resume! Apply anyway.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

Otherwise, highlight how you have helped those who are adjacent to PMs: product designers, tech sales, business operations, or product marketing. If you have advised any of these people with tasks like product growth, pricing strategy, or market sizing, be sure to note that on your resume! Apply anyway.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. The most important and popular ones for collecting customer feedback include the Net Promoter Score, Customer satisfaction score, Customer effort score, product-market fit survey, etc. Here are some reviews from real users.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 24, 2023

Selecting a tool can be risky, and the abundance of no-code tools available in the market just adds to the confusion. Though Whatfix is considered a solid tool in the market some people have complaints. Spekit prides itself on the robustness of its internal database system. You can find more reviews on G2 or Capterra.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. The most important and popular ones for collecting customer feedback include the Net Promoter Score, Customer satisfaction score, Customer effort score, product-market fit survey, etc. You can find more reviews on G2 or Capterra.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 21, 2023

Book a demo 14 Day Trial No Credit Card Required Spekit for interactive user guides Compared to the other solutions on the market, Spekit is a digital adoption platform that focuses on employee onboarding rather than user onboarding. Spekit prides itself on the robustness of its internal database system. Pros of Spekit?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

NOVEMBER 17, 2022

There are plenty of Spekit alternatives on review sites, but they don’t make the choice any easier. Compared to the other solutions on the market, Spekit is a digital adoption platform that focuses on employee onboarding rather than user onboarding. Spekit prides itself on the robustness of its internal database system.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

FEBRUARY 27, 2023

With so many alternatives on review sites, we know it’s really tricky to choose “the one” We’ll spill the beans though – Spekit is not really a customer feedback tool, you can use it for employee feedback collection, that’s it. You can find more reviews on G2 or Capterra. What users say about Spekit?

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 23, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. The most important and popular ones for collecting customer feedback include the Net Promoter Score, Customer satisfaction score, Customer effort score, product-market fit survey, etc. You can find more reviews on G2 or Capterra.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

JANUARY 19, 2021

The more engaged customers move along the user journey the more likely they are to recommend your app (drive WOM), leave positive reviews, and upgrade to a higher plan (expansion revenue). If our support delights the customer a few times, they eventually ask the customer to leave a review, which verbalizes the customer’s satisfaction.

Analytic Tools 97

Analytic Tools Feedback Software Research Software Customer Experience 97

Userpilot

FEBRUARY 21, 2023

It essentially allows people like product managers, product marketing managers, or marketers (who may not necessarily have a background in engineering) to create in-app onboarding experiences, optimize signup and onboarding flows, etc. By giving your product managers and marketers no-code tools, you can generate more no-code growth.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

Userzoom

MARCH 28, 2018

I met up with Paul before the event to discuss the details of his talk, as well as diving into where UX meets both marketing and digital transformation, how UX is integral to business survival and how bitterness and anger towards negative experiences drives Paul’s passion for UX. I understand marketing. I can write code.

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50