Airlines Leadership User Friction User Testing 
Agile Velocity
MAY 3, 2024
Agile has been shown to shorten time-to-market, increase quality, instill predictability, improve customer satisfaction, and create an overall happier working culture. Business agility encompasses aspects such as product innovation, customer-centricity, cross-functional collaboration, and adaptive strategy execution.
DISQO
AUGUST 13, 2019
At Innov8rs in New York , Alpha’s co-founder Thor Ernstsson was joined onstage by Koley Corte, AllianceBernstein’s Senior VP and Global Head of Business Transformation, for a mind-meld on customer-centricity and corporate innovation in today’s fast-paced world. Get customer perspectives early and execute based on their insights, Thor said.
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DISQO
AUGUST 13, 2019
At Innov8rs in New York , Alpha’s co-founder Thor Ernstsson was joined onstage by Koley Corte, AllianceBernstein’s Senior VP and Global Head of Business Transformation, for a mind-meld on customer-centricity and corporate innovation in today’s fast-paced world. Get customer perspectives early and execute based on their insights, Thor said.
DISQO
AUGUST 13, 2019
At Innov8rs in New York , Alpha’s co-founder Thor Ernstsson was joined onstage by Koley Corte, AllianceBernstein’s Senior VP and Global Head of Business Transformation, for a mind-meld on customer-centricity and corporate innovation in today’s fast-paced world. Get customer perspectives early and execute based on their insights, Thor said.
PMLesson's Ace the PM Interview
APRIL 19, 2020
Internalize Uber’s strategy and blend it with your customers’ needs. Launch innovative features in the Uber app for millions of riders across the world, rethinking user experience, marketplace dynamics, driver interaction, and customer support. How many tennis balls can you fit inside a Boeing 747?
PMLesson's Ace the PM Interview
APRIL 19, 2020
Internalize Uber’s strategy and blend it with your customers’ needs. Launch innovative features in the Uber app for millions of riders across the world, rethinking user experience, marketplace dynamics, driver interaction, and customer support. How many tennis balls can you fit inside a Boeing 747?
Usersnap
MAY 26, 2020
Schremser’s talk at virtual summit The Journey to Customer-Centric Growth. Collecting customer feedback is the magic that turned our company into a more customer-centric organization. We agilely implemented the feedback for our product and improved the customer journey. And what did you expect?”
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