Airlines Feedback Loop Leadership User Testing 
Agile Velocity
MAY 3, 2024
Agile has been shown to shorten time-to-market, increase quality, instill predictability, improve customer satisfaction, and create an overall happier working culture. Business agility encompasses aspects such as product innovation, customer-centricity, cross-functional collaboration, and adaptive strategy execution.
Radical Product
APRIL 16, 2019
Airlines knew the product well and bought it year after year. US based airlines such as JetBlue had Airbus fleets. Boeing was having to play catch-up and was at risk of losing their major client, American Airlines, to Airbus. it limited the size of the engine that could fit under the wing. Boeing had to react.
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DISQO
AUGUST 13, 2019
At Innov8rs in New York , Alpha’s co-founder Thor Ernstsson was joined onstage by Koley Corte, AllianceBernstein’s Senior VP and Global Head of Business Transformation, for a mind-meld on customer-centricity and corporate innovation in today’s fast-paced world. Get customer perspectives early and execute based on their insights, Thor said.
DISQO
AUGUST 13, 2019
At Innov8rs in New York , Alpha’s co-founder Thor Ernstsson was joined onstage by Koley Corte, AllianceBernstein’s Senior VP and Global Head of Business Transformation, for a mind-meld on customer-centricity and corporate innovation in today’s fast-paced world. Get customer perspectives early and execute based on their insights, Thor said.
DISQO
DECEMBER 22, 2018
Bombacino spent 15+ years in various digital and direct marketing leadership roles at companies of all sizes including Andersen, United Airlines, Omnicom Media Group, and Restaurant.com. To stay motivated, product and innovation teams should rally around inspiring customer stories and anecdotes.
DISQO
DECEMBER 22, 2018
Bombacino spent 15+ years in various digital and direct marketing leadership roles at companies of all sizes including Andersen, United Airlines, Omnicom Media Group, and Restaurant.com. To stay motivated, product and innovation teams should rally around inspiring customer stories and anecdotes.
Usersnap
MAY 26, 2020
Schremser’s talk at virtual summit The Journey to Customer-Centric Growth. Collecting customer feedback is the magic that turned our company into a more customer-centric organization. We agilely implemented the feedback for our product and improved the customer journey. And what did you expect?”
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