Intercom on Product: Accelerating your strategy after COVID-19
Intercom, Inc.
JUNE 3, 2021
It may take a bit of a leap of faith to invest in a differentiation strategy that won’t immediately translate into ROI, especially in a pandemic, but you can’t sacrifice innovation and sustainability for short-term revenue. We’re still working through what we’re hearing in terms of customer feedback, early churn signs, et cetera.”
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