Andrew Chen

FEBRUARY 6, 2024

Because technology differentiation is no longer a real factor today start ups, it turns out that most products are succeeding or failing due to core product/market fit followed by the distribution strategy. As a result, you end up competing with some of the most famous brands in the industry as a result. There are a billion websites.

User Testing 105

User Testing Research Software Feedback Software Startups 105

Userzoom

NOVEMBER 14, 2017

As a UX designer or web developer, you know a website can alter the perception and exposure of a brand, big or small. Ultimately, you goal is to prioritize the exposure, perception, design and support of a brand while adhering to modern styles and trends. There are brands that are more successful and brands that are less so.

Data Visualization 50

Data Visualization User Testing Product Research Customer Feedback 50

The Product Coalition

OCTOBER 23, 2019

Users expect travel brands to provide them with personalized guidance, the ability to fix their problems at meteoric speed, and a seamless experience with every swipe of the screen. Another way brands can use content is to put users in the driver’s seat and empower them to share and communicate.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

Userpilot

JANUARY 19, 2021

The more engaged customers move along the user journey the more likely they are to recommend your app (drive WOM), leave positive reviews, and upgrade to a higher plan (expansion revenue). If our support delights the customer a few times, they eventually ask the customer to leave a review, which verbalizes the customer’s satisfaction.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Research Software 98

Userpilot

MARCH 14, 2023

This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs. Ability to customize each interactive guide to fit your brand and style. If you check the product review sites, most people like using UserGuiding.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userzoom

MARCH 28, 2018

We now live in a world where one disgruntled customer can really screw-up and damage a brand, and so we need to be taken seriously. And the reason is because there is a realisation that actually, in the world we live in, it’s pretty much impossible to define your own brand identity. Your customers define your brand identity.

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50

Userpilot

FEBRUARY 28, 2023

With numerous options for no-code growth tools available on review sites, selecting the best one can be overwhelming. Add emojis, gifs, images, or videos to customize your onboarding flows and have them match your brand. There you only have a small range of features available – all with the UserGuiding watermark/branding.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Userpilot

FEBRUARY 21, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Utilize survey templates out of the box, customize them to match your brand and UI, and trigger them contextually. Is Pendo or Spekit the best tool for customer feedback? Then there’s also the price that needs to match your budget.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Ability to customize each interactive guide to fit your brand and style. However, some reviews say they have prices starting at $20,000-$25,000 per year for a single product, and around $50,000 per year for the mid-tier package.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Ability to customize each interactive guide to fit your brand and style. You can find more reviews on G2 or Capterra. Spekit prides itself on the robustness of its internal database system. You can find more reviews on G2 or Capterra.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. You can use survey templates out of the box, customize them to fit your brand and UI, and trigger them contextually using segmentation. Customize the surveys so they are aligned with your brand and match the interface of your app.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. You can use survey templates out of the box, customize them to fit your brand and UI, and trigger them contextually using segmentation. Customize the surveys so they are aligned with your brand and match the interface of your app.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 21, 2023

Ability to customize each interactive guide to fit your brand and style. Chameleon focuses on customization but in most cases, you will need a lot of CSS to achieve the look and feel of your brand. Spekit prides itself on the robustness of its internal database system. You can find more reviews on G2 or Capterra.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

FEBRUARY 27, 2023

With so many alternatives on review sites, we know it’s really tricky to choose “the one” We’ll spill the beans though – Spekit is not really a customer feedback tool, you can use it for employee feedback collection, that’s it. You can find more reviews on G2 or Capterra. What users say about Spekit?

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 23, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Customize the surveys so they are aligned with your brand and match the interface of your app. No-code branding is also preferable. Spekit prides itself on the robustness of its internal database system.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 24, 2023

Ability to customize each interactive guide to fit your brand and style. Spekit prides itself on the robustness of its internal database system. Due to this, you might find it limited when it comes to targeting in-app experiences unless you also pay for other product adoption tools. You can find more reviews on G2 or Capterra.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

FEBRUARY 21, 2023

You can find more reviews on G2 or Capterra. Spekit prides itself on the robustness of its internal database system. You can find more reviews on G2 or Capterra. – User in Airlines/Aviation / Mid-market While other people think it’s overpriced. What do Appcues users share about their experience?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

Intercom, Inc.

FEBRUARY 23, 2022

This is especially true among employees experiencing increasing demand due to the pandemic, such as support agents, as our latest Customer Support Trends Report shows: 64% of support leaders say their team has felt burned out in the past 12 months. Then, a national brand had me as their success coach for women for seven years.

Reporting Tools 118

Reporting Tools Research Software Technical Review Product Research 118

UX Planet

MARCH 9, 2025

The Untapped Billion-Dollar Market Airlines Are SleepingOn A few weeks ago, I urgently needed to send a mobile phone (with a lithium battery) to a friend in another city. Traditional courier services typically avoid transporting mobile phones by air due to potential safety restrictions and airline guidelines.

Airlines 96

Airlines Research Software User Testing UX 96

Business of Software Conference

FEBRUARY 4, 2019

is a bad way to measure brand engagement. And there were lots of things about this page that were brand new for users – being able to sign in for your account. For example, on the homepage was a brand new feature. Why techniques like a money-left-on-the-table analysis can show us how metrics impact design. We have no clue.

Analytic Tools 88

Analytic Tools Research Software Data Visualization Software Review 88