The Product Coalition

MARCH 6, 2023

67% of modern travelers expect brands to help them make good travel decisions based on previous travel information. This booking engine combines corporate travel policy, pre-trip authorization requirements, and negotiated airline, hotel, and car rental rates into a best-in-class booking path that syncs travel data with the expense solution.

Reporting Tools 123

Reporting Tools Travel Systems Review Data Visualization 123

Mind the Product

APRIL 18, 2017

Most recently Jeff co-founded Neo Innovation (sold to Pivotal Labs) in New York City and helped build it into one of the most recognized brands in modern product strategy, development and design. Her art is held in the collections of companies like Delta Airlines, Survios, Merge, Senetics, StarVR and River Studios.

Research Software 88

Research Software User Testing Customer Experience Workshop 88

UX Studio: Product Management

FEBRUARY 26, 2019

They have worked with most of the big brands around the world, based around their very strong presence in the tech world of Silicon Valley. They work on innovation projects for big enterprises that want to bring back the start-up spirit. The team has stayed together and are working on ServiceNow’s enterprise products.

UX 80

UX Data Visualization Research Software Analytic Tools 80

ProductPlan

SEPTEMBER 22, 2022

A 5-hour downtime in an operation center in 2016 cost Delta Airlines nearly $150 million due to 2,000+ canceled flights. enterprises indicates that the cost of downtime comes from lost revenue (53%), lost productivity (47%), and lost brand equity or trust (41%). Forrester’s survey of IT directors in large U.S.

Reporting Tools 52

Reporting Tools Airlines Management Management 52

Mironov Consulting

AUGUST 15, 2016

In the enterprise space, sales are lumpy and a couple of deals may represent most of this quarter’s new revenue. These are the customers we have to make happy if we’re going to grow our revenue/brand/Net Promoter Score and shorten our mean-time-to-customer-joy. More is better, and much more is much better. Up and to the right!

User Testing 63

User Testing Customer Experience Reporting Tools Customer Feedback 63

ProductPlan

DECEMBER 30, 2019

You would be pretty suspicious of a brand new car selling for $5,000 or an airline charging $19 each way. Basic, Pro, Enterprise, etc., The idea that the lower the price, the more people that will buy it is a common misconception. Pricing is always relative to the value, utility, and quality of the product or service.

Strategy 74

Strategy Customer Experience User Testing Customer Feedback 74

Roy Madden

SEPTEMBER 6, 2022

Our branding is neon green. For example, they employ the Partnerships and Funding Leo Concepts to keep a close eye on partnerships that other airlines are forming with startups. Tino Klaehne , LIH’s Director of Strategic Innovation and Intelligence, explains, “We have a thought leadership strategy. We make noise.”.

Research Software 84

Research Software Data Visualization Reporting Tools Travel 84

Intercom, Inc.

OCTOBER 24, 2019

Find the people who are 10-out-of-10 passionate about your product or service , because they will evangelize your brand more powerfully than you can do alone. And she worked her way up to be one of the United Airline’s first female pilots. Like I said, fairly enterprise-oriented software companies like Notion have super fans.

Research Software 116

Research Software Customer Experience User Testing Feedback Software 116

Userpilot

FEBRUARY 27, 2023

You can use survey templates out of the box, customize them to fit your brand and UI, and trigger them contextually using segmentation. Customize the surveys so they are aligned with your brand and match the interface of your app. No tool branding is also preferable. Not exactly what you’re looking for? Search no more!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

You can use survey templates out of the box, customize them to fit your brand and UI, and trigger them contextually using segmentation. Customize the surveys so they are aligned with your brand and match the interface of your app. No tool branding is also preferable. Not exactly what you’re looking for? Search no more!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 14, 2023

Ability to customize each interactive guide to fit your brand and style. Not to mention that it comes with UserGuiding branding which can only be removed if you go for a higher plan ($299). There you only have a small range of features available – all with the UserGuiding watermark/branding. Pros of UserGuiding?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 24, 2023

Ability to customize each interactive guide to fit your brand and style. Whatfix helps your enterprise company achieve that by unlocking the full potential of user segmentation and in-app guidance. It’s targeted at enterprise accounts so small companies might get ignored. What users say about Whatfix? ” Extremely flexible.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

MARCH 21, 2023

Ability to customize each interactive guide to fit your brand and style. Chameleon focuses on customization but in most cases, you will need a lot of CSS to achieve the look and feel of your brand. – Executive Sponsor in Information Technology and Services / Enterprise Some users think it still has room for improvement.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

FEBRUARY 27, 2023

No tool branding is also preferable Feedback analytics and response monitoring are the next key features if you want to not only collect feedback but also analyze it and understand the intent behind your customers’ scores. – User in Airlines/Aviation / Mid-market While other people think it’s overpriced.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 21, 2023

Utilize survey templates out of the box, customize them to match your brand and UI, and trigger them contextually. – Executive Sponsor in Information Technology and Services / Enterprise Some users think it still has room for improvement. – User in Airlines/Aviation / Mid-market While other people think it’s overpriced.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 28, 2023

Add emojis, gifs, images, or videos to customize your onboarding flows and have them match your brand. There you only have a small range of features available – all with the UserGuiding watermark/branding. just 1 Team Member, a limit of 20 guides, and 2 checklists, UserGuiding branding on all UI patterns).

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Userpilot

FEBRUARY 23, 2023

Customize the surveys so they are aligned with your brand and match the interface of your app. No-code branding is also preferable. Chameleon focuses on customization but in most cases, you will need a lot of CSS to achieve the look and feel of your brand. – User in Airlines/Aviation / Mid-market.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 15, 2023

Ability to customize each interactive guide to fit your brand and style. If your product has 2,500 active users, the costs for different plans are: Essentials : $249/month (Up to 3 user licenses) Growth : $879/month (Up to 10 user licenses) Enterprise : Custom (Unlimited user licenses) There is a better tool for your SaaS than Appcues!

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 15, 2023

Ability to customize each interactive guide to fit your brand and style. It caters mainly to the enterprise sector and as of the end of 2022, has the most advanced analytics of all product adoption tools on the market. – User in Airlines/Aviation / Mid-market While other people think it’s overpriced.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

FEBRUARY 21, 2023

If your product has 2,500 active users, the costs for different plans are: Essentials: $249/month (Up to 3 user licenses) Growth: $879/month (Up to 10 user licenses) Enterprise: Custom (Unlimited user licenses) There is a better tool for your SaaS than Appcues! Enterprise: For large-scale businesses, these plans begin from $1000/ mo.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

Intercom, Inc.

FEBRUARY 23, 2022

Marilyn is a customer service and employee wellbeing author, speaker, and coach, and the CEO of Suttle Enterprises, a personal and professional growth training firm. Then, a national brand had me as their success coach for women for seven years. Today’s guest, Marilyn Suttle , has a few ideas on how to do just that.

Reporting Tools 118

Reporting Tools Research Software Technical Review Product Research 118