Mind the Product

APRIL 27, 2017

It’s a change in approach that’s driven by demands for more agility and greater velocity from the time a problem is identified to the time that a product is released. . Figure 1: FRAMEWORK OF METHODS TO CAPTURE AND DEFINE PRODUCT FEATURES. Eric Ries, in his post “What is customer development? Written Methods.

Framework 119

Framework User Testing Research Software Feedback Software 119

The Product Coalition

NOVEMBER 11, 2021

to look at the current system architecture, consider the high-level solution and outline how you’re going to implement it. ensuring a great understanding of your user personas can help give you empathy for their pain points and problems, and help you shed assumptions about how to solve them. compliance, legal etc).

Definition 187

Definition Technical Review Customer Experience User Friction 187

Userpilot

JUNE 26, 2024

A software product owner defines and communicates a clear product aligned with the company’s strategic goals and market trends while striving to understand the customer’s pain points, industry demands, and competitive landscape to create a clear product success path.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Reporting Tools 52

Userpilot

SEPTEMBER 29, 2023

In this article, we've got a comprehensive review of the entire product development process. Use insight gathered from your first batch of users to make targeted improvements to your product before a wider launch. Remember that without working code – and a secure, scalable system – you don't have a product.

User Testing 86

User Testing Feedback Software Research Software Product Research 86

The Product Coalition

SEPTEMBER 21, 2020

Good product teams understand that their customers’ needs and behaviours are ever changing and the way to truly predict what impact any update will have is to try it on a small set of real customers. Since experimentation has become a discipline on its own, there are established best practices for cross functional teams to follow.

Customer Experience 162

Customer Experience Data Visualization User Testing Product Research 162

The Product Coalition

FEBRUARY 22, 2021

TL; DR: Product Discovery Anti-Patterns Scrum has proven to be an effective product delivery framework for all sorts of products. And this is precisely the point: The Product Owner miraculously identifies what is the best way to proceed as a Scrum Team by managing the Product Backlog. Hands-on Agile #30: Making Your Scrum Work?—?The

Product Research 98

Product Research User Testing Customer Experience Reporting Tools 98

Userpilot

JULY 28, 2024

Maintain design systems : Contribute to and update design systems to ensure consistency across all products. Support product development : Collaborate with product teams to align design work with business goals and user needs. This ensures your designs are user-centric and effectively address user requirements.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

PMLesson's Ace the PM Interview

OCTOBER 7, 2019

In this post, we'll review a case study submission from one of our Exponent members, Sholanki Sarkar. Recommended Structure Exponent's Product Design Framework Here is a framework that we recommend you use for Product Design questions. Question : Design a Smart Fridge. I will then prioritize the brainstormed features at the end.

Reporting Tools 65

Reporting Tools Data Visualization User Friction Feedback Software 65

Modus Create

APRIL 27, 2020

The modernization of web applications is a core requirement as customers demand high performing and well-designed user interfaces. In our experience, React is the most desired front end JavaScript framework for enterprises. A detailed assessment will help reveal the reasons for existing pain points.

Feedback Software 84

Feedback Software Reporting Tools Technical Review Software Review 84

Modus Create

APRIL 21, 2022

Agile philosophies have extended their influence far beyond software development. This post will share some of our learnings from consolidating Jira instances and give you a framework to plan the next steps. Assessment — Discover the Pain Points. External System CSV. Types of Post Merger Consolidation.

Feedback Software 52

Feedback Software Reporting Tools Technical Review User Testing 52

Userpilot

OCTOBER 21, 2022

What product management best practices can help you build valuable and delightful products for your customers? Collecting user feedback in-app is the most direct way to gain insights into customers’ needs. The sales and customer success teams interact with customers regularly, so they have lots of anecdotal data.

Feedback Software 61

Feedback Software Analytic Tools Research Software User Testing 61

The Product Coalition

JANUARY 3, 2020

UX is about being customer-centric, or you should be able to build a high fidelity prototype or run JTBD interviews? Dan Olsen Welcome to the Cynefin Framework We choose to use the Cynefin Framework to decide which path to take. But, as one digs deeper, the lines start to get blurry: Does a PM need to know how to code?

Feedback Software 82

Feedback Software Product Research Research Software Weak Development Team 82

PMLesson's Ace the PM Interview

APRIL 19, 2020

Perhaps you worked on a digital strategy or an IT system change. Internalize Uber’s strategy and blend it with your customers’ needs. Launch innovative features in the Uber app for millions of riders across the world, rethinking user experience, marketplace dynamics, driver interaction, and customer support.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

Perhaps you worked on a digital strategy or an IT system change. Internalize Uber’s strategy and blend it with your customers’ needs. Launch innovative features in the Uber app for millions of riders across the world, rethinking user experience, marketplace dynamics, driver interaction, and customer support.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Userpilot

FEBRUARY 20, 2024

Here, the product manager mainly makes decisions based on intuition, customer feedback or (requests), and market trends. Feature engagement rate : This measures how actively users engage with specific features, providing insights into which features are most valuable to your users and which may need improvement or removal.

Data Visualization 85

Data Visualization Feedback Software Research Software User Testing 85

Userpilot

APRIL 7, 2024

SaaS product management is about understanding user pain points, crafting features that solve real problems, and constantly improving the user experience. Gather user feedback and identify improvements. Collect, analyze, and implement customer feedback to stay competitive in the SaaS space.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

Mind the Product

APRIL 6, 2020

The Approach (the Frameworks). The one thing an MBO system should provide par excellence is focus. Where will you compete: which customer segments, which categories, which channels? What management systems are required? I’d like to share next how we merged these frameworks together in a unified process.

Product Strategy 115

Product Strategy Strategy Feedback Software Customer Experience 115

The Product Coalition

MARCH 24, 2021

Innovators have to build first reference customers in the mainstream market to prove having a promising business model and a compelling offering. Starting with a niche market ensures focusing on a very specific customer problem and probably little to no competition. As we do not have yet data available from live customers?—?or

User Testing 139

User Testing Research Software User Friction Customer Experience 139

Sachin Rekhi

FEBRUARY 16, 2020

In doing so I hope to help demystify what you actually do in the role, provide a framework for assessing what dimensions of the role you are already good at delivering against, and opportunities for improvement on each. Design: Customer Discovery Insights. Scott Cook, founder of Intuit, has the best perspective on customer discovery.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Userpilot

JULY 20, 2024

Maintain design systems : Contribute to and update design systems to ensure consistency across all products. Support product development : Collaborate with product teams to align design work with business goals and user needs. Design director : At the pinnacle of your career, you become a design director.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Alchemer Mobile

APRIL 14, 2020

How do you manage executive expectations, customer expectations, and technical resources? I run the Customer Success team at Apptentive, and I’m gonna be here today just as a moderator for this panel. By the way, I should have mentioned, Ria and Concur are customers. Christy: All right. I am Christy Culp. ” Right?

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Product Talk

APRIL 10, 2019

A few members of the product team—UX Designer Jamieson Hickingbotham, Iteration Manager Natalia Henriquez, Product Manager Chris Mercuri, Senior Developer Damien Ung, and Developer Annie Huang—feeling pretty happy with themselves after building their first shared customer experience map. How often did you talk to customers?

Product Research 138

Product Research User Testing Data Visualization Reporting Tools 138

Usersnap

JANUARY 18, 2024

These leaders understand that a streamlined NPS tool distills vast customer sentiment into actionable data, guiding strategic decisions. This methodology transforms customer feedback into a competitive lever for business excellence. Question 5: How likely will you recommend our customer support service to a friend or colleague?

Data Visualization 52

Data Visualization Product Research Customer Feedback User Testing 52

Modus Create

MARCH 16, 2020

The one learning that remains the most relevant is that while planning is important, being agile and adapting to change is fundamental. We structure our organization and client service around Agile methodologies: building business plans and processes that can rapidly respond to changes. Change will come.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

Userzoom

JUNE 6, 2019

And also how, through the coaching of others and democratizing user research throughout the company, Soma and Stephanie massively scaled the number of user needs and pain points solved. And finally, also the quality of the research results were affected, mostly due to not set standards of outcome.

User Testing 93

User Testing Research Software Product Research UX 93

Modus Create

JULY 8, 2022

In this article, we reveal some of the pain points that drove the migration to micro frontends for such organizations, based on our direct experience. . Micro frontends are an architectural and organizational framework for designing web applications composed of smaller feature apps, which are owned by independent teams.

Technical Review 95

Technical Review Feedback Software Reporting Tools Onboarding KPIs 95