Agile Development Team Review Software Review 
Intercom, Inc.
FEBRUARY 26, 2018
The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general.
The Product Coalition
NOVEMBER 3, 2020
“ Assume you have new feature requests from business, but your technical team wants to fix the technical debts first, what do you do?”. The conflict between launching new features versus improving the code quality is real and never ending. these are the debts created because of the mistakes the product team makes. In short?—?these
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The Product Coalition
MARCH 15, 2021
I wrote a variation of this for the various product teams at Whispir recently and then as fate would have it, a CEO I know reached out to me on LinkedIn asking the same thing?—?so with very little effort but a huge amount of diligence and thought, and you can do it in 15 minutes if you have access to all the research already.
PMLesson's Ace the PM Interview
DECEMBER 14, 2020
A common question for product managers, project managers, technical program managers, and software developers alike is what methodology to use given a project. There is plenty to choose from, whether it be Agile, Waterfall, Scrum, or Kanban. Which should you and your teams decide the utilize? So what are the differences?
Product Talk
MARCH 2, 2016
I love that Marty Cagan and Jeff Patton have long been advocates of dual-track development. If you aren’t familiar with dual-track development, it’s the separation of product discovery from product delivery. Continuous integration reduces the risk of large code conflicts that used to take days or sometimes weeks of testing to resolve.
Intercom, Inc.
JUNE 3, 2021
That’s the advice of the Sequoia team in their last memo, “ COVID Accelerated the Future, Now Seize It ,” and for the last couple of months, that’s certainly been on the top of our minds here at Intercom. There’s no use in taking a few months to build an epic 40-page report on the next move when the idea is to be fast and agile.
Modus Create
JUNE 1, 2020
The news is filled with tales of hackers breaking into financial institutions, DDoS attacks on credit card companies, and data breaches due to poor software configuration. Phase 1: Due Diligence and Discovery. Due diligence comes first but has its origins in other engagements Modus has conducted over the years.
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