Userpilot

JULY 12, 2021

Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Intercom, Inc.

FEBRUARY 26, 2018

The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

The Product Coalition

OCTOBER 6, 2023

But what if the technology that hinders our communication at times could actually enhance it? Futurologists and trend researchers are optimistic that this will be the case in the future with emotion AI. MIT Media Lab has created a wearable olfactory display as another example of AI-powered mental health technology.

Research Software 135

Research Software Reporting Tools Data Visualization Automotive 135

Userpilot

JUNE 25, 2024

Giving customers what they want is tricky without the right tool in your arsenal. Luckily, UX analytics tools are available and accessible for understanding user behavior and crafting the optimum user experience. Here are 12 of the best user experience analytics tools for user research in 2024! Userpilot Rating: 4.6

Data Visualization 52

Data Visualization Analytic Tools Research Software User Testing 52

UX Planet

DECEMBER 26, 2023

The presence of AI in UX design has been increasing and several innovative tools have emerged with the focus to help designers through their process. Top AI Tools for 2024 Lets start listing down some of the Top AI Tools for Designers to Explore in 2024. It offers the designers variety of tools to work based on their goals.

Research Software 106

Research Software Feedback Software Data Visualization User Testing 106

Usersnap

FEBRUARY 23, 2022

Every SaaS company, whether B2B or not, looks to get more intimately connected with their customers’ needs and pains to grow. In order to understand customer needs, get more customer feedback , and use it actionably, the rise and importance of SaaS product management within digital companies are “mooning” ??. Which one wouldn’t?

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

Analytic Tools 162

Analytic Tools Data Visualization Feedback Software Research Software 162

Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. What is Customer Feedback Software? Why is Having Customer Feedback Software Important?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Arkenea

SEPTEMBER 19, 2024

Michael Reeves is a technology executive with extensive expertise in software engineering, architecture, DevOps, and development. He specializes in cloud-based SaaS solutions, integrating complex systems, and leveraging IoT applications. Technology is reshaping our lives in profound ways.

Research Software 52

Research Software Technical Review CTO Coach Data Visualization 52

UX Planet

OCTOBER 28, 2024

Part 1: A lone design generalist A brief history of design generalists A few decades ago, every visual designer’s dream job was in advertising — a field where creativity and a good salary converged. But once all those previously unknown questions are answered and solutions are in place, the role of the designer often loses its soul.

Research Software 91

Research Software Analytic Tools Data Visualization Web Developers 91

Userpilot

JULY 8, 2024

The article explores 20 major touchpoints in a SaaS product journey. To identify the key touchpoints, first research customer expectations and needs. Examples of touchpoints at this stage include paid ads, blog articles, social media posts, marketing emails, webinars , customer reviews, and referrals. Let’s dive in.

Analytic Tools 84

Analytic Tools Feedback Software Research Software User Testing 84

The Product Guy

SEPTEMBER 27, 2016

In our a recent live stream from one of our mentors of The Product Mentor , Ian Moulton, lead a conversation around “Conducting User Research”. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. We are always looking for more product mentors from all around the world.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

Userpilot

JANUARY 8, 2024

In-app strategies for converting free or trial users to paying customers. This is particularly important in SaaS, where the CAC payback period is anything from a few months to over one year. Be strategic with your SEO; leverage contextual CTAs and have highly optimized landing pages encouraging users to sign up for your tool.

Analytic Tools 96

Analytic Tools Research Software Feedback Software Customer Experience 96

The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. If your AI journey has already been successful, then it’s time to harness the power of new tools for an even broader impact. Why Accelerate Now?

Generative AI 113

Generative AI Customer Communications Technical Review Reporting Tools 113

Intercom, Inc.

JUNE 22, 2022

That’s why we’ve released Intercom SMS, a true two-way SMS solution that facilitates real conversations between businesses and their customers – building relationships and bringing engagement to the next level. Single platform offers a seamless customer experience. Targeted and personalized outbound messaging.

Reporting Tools 211

Reporting Tools Analytic Tools Research Software Feedback Software 211

UX Studio

MARCH 13, 2023

I have been learning about self-awareness and the importance of mental health over the past 10 years, but I hardly used mobile apps or such to support my mental state. Still, there is no magic tool that works for everybody and helps in every situation. this end, there are quite a few tools that can help.

Research Software 83

Research Software Feedback Software Reporting Tools Onboarding KPIs 83

The Product Coalition

FEBRUARY 15, 2024

Imagine a tool that not only automates tasks but also learns, adapts, and innovates — genAI development company, a technology that is already capturing significant attention. Automating content generation for product descriptions, advertisement copy, and social media posts ensures a consistent and engaging brand presence.

Generative AI 110

Generative AI Data Visualization Reporting Tools Research Software 110

Alchemer Mobile

DECEMBER 21, 2022

Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. This takes some basic research but tools like Statista can help you quickly gather high-level data. If you work in mobile marketing or advertising , demographic information is critically important.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Userpilot

AUGUST 21, 2024

You can collect first-party data in the following ways: Track user behavior on your website and app. Dig into your CRM systems and customer support interactions to gather insights. Leverage user behavior data for targeted advertising. Trigger contextual customer feedback surveys. Send targeted emails based on first-party data.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Research Software 83

Userpilot

NOVEMBER 28, 2023

There are 12 essential GTM metrics that every SaaS should know about: New user growth rate. The profitability of your advertising expenditure provides a clear picture of the effectiveness of your ad campaigns. 12 important GTM metrics to track for SaaS Now, what are the most essential GTM metrics for a SaaS business?

Analytic Tools 82

Analytic Tools Research Software Feedback Software Data Visualization 82

UX Planet

SEPTEMBER 11, 2024

It captures the critical elements of the user experience and articulates the “winning idea” by focusing on the experience and downplaying the technology required to build it. Another invaluable tool is building a reflex to say yes to any problem or challenge that you hear about at work, regardless of the department.

Research Software 52

Research Software Feedback Software Analytic Tools Data Visualization 52

UX Planet

FEBRUARY 13, 2024

The job title originated at advertising agencies , assigning what was known as paste-up work (now prepress production) to the position. That’s one of the reasons Design Systems are built. The Agencies I worked for (prior to 2010), usually had what were called Production Artists.

User Testing 98

User Testing Research Software Technical Review Systems Review 98

Andrew Chen

FEBRUARY 6, 2024

99% of startups are not differentiated on their underlying technology, and there is very little engineering risk involved. (I’m I’m ignoring deep tech and foundational AI research companies, for the sake of this conversation). There are over 9 million mobile apps. There are a billion websites.

User Testing 105

User Testing Research Software Feedback Software Startups 105

Userpilot

JANUARY 22, 2024

A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. First, you need to research your audience and the available framework options. Selecting the right framework involves four key steps: Do your research : Examine the available frameworks and learn how they work.

Feedback Software 87

Feedback Software Research Software Analytic Tools Product Research 87

Alchemer Mobile

DECEMBER 28, 2021

Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. This takes some basic research but tools like Statista can help you quickly gather high-level data. If you work in mobile marketing or advertising , demographic information is critically important.

User Testing 246

User Testing Customer Experience Customer Feedback Feedback Software 246

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. Build a multi-channel personalized communication system.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

The Product Guy

OCTOBER 25, 2016

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

Lenny Rachitsky

JULY 9, 2024

As a result, most people underestimate how close ChatGPT and other tools are to replacing the work of a human. This let us set our own system prompt (the instructions for how the model should behave) rather than using the ChatGPT system prompt , which has a lot of extra words that might throw off our test.

Reporting Tools 109

Reporting Tools Product Research Research Software Feedback Software 109

The Product Coalition

NOVEMBER 23, 2021

Step One: Do Niche and Product Research When selling products, it is important to have a complete plan of action. This full guide will inform you of the exact steps you need to take for product research. Products under 200 reviews. While you might not need much money, research often has you returning to the drawing board.

Branding 138

Branding Data Visualization Analytic Tools Reporting Tools 138

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. In this case study we cover: The user onboarding redesign process, Problems and their solutions, and. I worked closely together with Bence (UX researcher and colleague), as well as Xeropan’s CEO and developers.

Research Software 96

Research Software Analytic Tools Feedback Software UX 96

UX Studio: Product Management

JANUARY 25, 2022

As a global agency with over ten years of experience, we reviewed hundreds of design agencies in London, Berlin, New York, and San Francisco to create a curated list of agencies you can trust and work with. This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022.

Research Software 83

Research Software Feedback Software Analytic Tools Product Research 83

UX Planet

JANUARY 29, 2024

⏱️ With this hypothetical concept, I designed an app which could take you to any place or time on Earth. Brief To build an experience for the users to discover a time & place and book a time travel trip on the mobile app. Visual Ratings: Includes a star rating system for quick assessment, aiding decision-making.

Customer Experience 96

Customer Experience Travel UX Feedback Software 96

The Product Guy

JANUARY 5, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re building a consumer subscription app, this post is your new bible. The post includes a plug-and-play benchmarking tool to identify your biggest growth opportunities, 10 of the most powerful levers for scaling your app, and case studies from the world’s top consumer subscription companies.

User Testing 105

User Testing Feedback Software Framework Onboarding KPIs 105

Department of Product

NOVEMBER 2, 2023

Sublime is a new app which allows you to curate a library for all of the information you care about in one place. Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The company reported an 11% increase in revenues, with revenues of $753.2

Research Software 52

Research Software Data Visualization Analytic Tools Reporting Tools 52