Why live chat isn’t just for customer service anymore
Intercom, Inc.
MARCH 13, 2018
The average conversion rate for your typical marketing stack – things like forms, paid advertising or mass email – hovers around the 2% mark. When someone visits your site, they’re more receptive to chatting with a salesperson than, say, when they receive an unsolicited LinkedIn message. How to use live chat for a product launch.
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