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Join 4 Upcoming Events on Continuous Discovery with Teresa Torres in January and February 2025

Product Talk

Im hosting a lineup of free events throughout January and February! Id love for you to join one. January 7th & 22nd: Product Discovery Discussion Sessions for Senior Leaders Ive been hosting monthly product discovery discussion sessions for senior leaders (think executives, VPs, CPOs) about the challenges they face managing continuous discovery teams.

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It’s not you, it’s them – frustrating things orgs do – Keji Adedeji (Product Leader and Coach)

Mind the Product

In this week's episode, we chat with Keiji Adedeji, an experienced product leadership coach with deep insights into the world of product management. Keiji shares her fascinating journey from software tester to product manager, driven by a relentless curiosity and a knack for problem-solving. Read more » The post It’s not you, it’s them – frustrating things orgs do – Keji Adedeji (Product Leader and Coach) appeared first on Mind the Product.

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Should you specialize or stay versatile in product?

Mind the Product

Explore practical tips for product managers to balance domain expertise, adapt to new challenges, and build a growth-focused career. Read more » The post Should you specialize or stay versatile in product? appeared first on Mind the Product.

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Why great AI products are all about the data | Shaun Clowes (CPO Confluent, ex-Salesforce, Atlassian)

Lenny Rachitsky

Listen now on Apple , Spotify , and YouTube. Brought to you by: • Enterpret —Transform customer feedback into product growth • BuildBetter —AI for product teams • Wix Studio —The web creation platform built for agencies — Shaun Clowes is the chief product officer at Confluent and former CPO at Salesforce’s MuleSoft and at Metromile.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Why NPS Still Matters and How Userpilot NPS Makes it Actionable

Userpilot

At Userpilot, NPS is an integral part of our product. But lets be honest, NPS sucks at times. This is mainly because NPS was sold as a quantitative metric that is the ultimate indicator of growthespecially in product management. The sad truth is: its not. This metric ended up being adopted by companies in every industry. And now, a group of people see it as a vanity metric rather than a valuable indicator of customer sentiment.

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Creating Productive Tension for High-Performing Teams

The Product Guy

In this episode of “ Product Excellence: Insights from Award-Winning Leaders | Strategies for Success ,” Jenna Gaudio explains how product managers can harness tension as a tool to get to the root of issues and keep teams focused on the right goals. She discusses the importance of maintaining balanceapplying pressure when necessary and resolving tension when it’s distracting the team.

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The AI feature checklist: 21 questions addressing familiarity, fallbacks, and feedback

Mind the Product

AI feature checklist for designing features that users trust and confidently engage. 21 questions addressing familiarity, fallbacks, and feedback. Read more » The post The AI feature checklist: 21 questions addressing familiarity, fallbacks, and feedback appeared first on Mind the Product.

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Inside Gong: How teams work with design partners, their pod structure, autonomy, trust, and more | Eilon Reshef (co-founder and CPO)

Lenny Rachitsky

Listen now on Apple , Spotify , and YouTube. Brought to you by: • WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs • Think Fast Talk Smart —Tools and techniques to help you communicate more effectively • Vanta —Automate compliance. Simplify security — Eilon Reshef is the co-founder and chief product officer at Gong, one of the most ubiquitous B2B products in the world.

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Top 12 Userpilot Competitors for Different Use Cases

Userpilot

If youre looking for Userpilot competitors, theres no better place than our post. You see, although we work hard to make Userpilot the best product adoption tool on the market, we know it isnt the perfect fit for every business. Helping prospects find the right product is a win-win situation. You get something that truly works for you, and we get to connect with people who value what we offer and have the potential to become power users (and sources of sustainable revenue!).

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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GenAI has just made usability testing the most valuable research method

UX Planet

Image byauthor Generative AI has just put usability testing insights into the center of product development. Its fair to say that usability testing is now the most valuable research method in your toolkit. There has never been a better time to up your game and lean into this opportunity. What is this allabout? About: Zsombor Varnagy-Toth is a Sr UX Researcher at SAP with a background in machine learning and cognitive science.

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India’s AI and Data Center Revolution: A Global Powerhouse in the Making

NextBigWhat

India is no longer just an IT powerhouse—it is fast emerging as a global leader in artificial intelligence (AI) and data center infrastructure. With its unique blend of talent, scalability, and innovation, India is playing a vital role in reshaping the future of data storage, computing, and AI-driven solutions. AI: Transforming Industries and Solving Real-World Problems India’s AI ecosystem is thriving, supported by forward-looking government policies, world-class research institut

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Sunday Rewind: 7 things I’ve learned in my first 6 months as a product manager

Mind the Product

In this post from 2023, Issac Vargas, Product Manager at Microsoft Graph Developer Experience team, shares the key lessons hes learned from his first few months in the job. Your customer defines everything else Choose your customers wisely and explore their entire ecosystem of needs. Your job is to bring clarity Ask, listen, and investigate. Read more » The post Sunday Rewind: 7 things Ive learned in my first 6 months as a product manager appeared first on Mind the Product.

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Top Beta Testing Insights from This Year's Guest Authors

Centercode

Beta testing insights from top guest authors, covering empathy, feedback loops, user engagement, and success strategies.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Top 7 Chameleon Alternatives for 2025

Userpilot

Have you been looking for Chameleon alternatives? While the product adoption platform offers decent user onboarding and engagement features, it lacks advanced analytics capabilities and is quite expensive. Weve compared the best Chameleon alternatives and compiled a list to help you make the right choice. Overview of Chameleon Chameleon is a no-code user onboarding platform that lets SaaS teams create in-app experiences to engage and retain users.

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Measuring Design: Essential Metrics

UX Planet

Measuring design outcomes is a vital exercise that every product team should practice. Im starting a series of posts about measuring product design, and in the first post, I want to propose a set of core metrics that work for almost any organization. Metrics are structured into two bucketsoutcome and organizational levels. Outcome Level Measures the impact on the customer and business outcome.

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7 strategies for wealth & happiness by Jim Rohn: Power ideas from America’s foremost business philosopher

NextBigWhat

7 strategies for wealth & happiness by Jim Rohn Get the book: [link] Dont wish it were easier. Wish you were better. You dont have to choose between wealth and… The post 7 strategies for wealth & happiness by Jim Rohn: Power ideas from Americas foremost business philosopher appeared first on nextbigWhat.

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ONE THING on Roadmap Resolution

Product Culture

Welcome to 2025! Heres a resolution: If you are starting this year with a product roadmap (or at least working on one), update regularly throughout the year. No matter how well you plan, conditions inevitably change. Regular roadmap updates set the expectation within your organization that you are constantly learning and adjusting accordingly. Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your min

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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9 Survey Examples to Tap Into What Your Customers Are Thinking

Userpilot

If you’re searching for “survey examples”, you probably want to know: What do effective surveys from leading companies look like? What makes a customer feedback survey great? How to design surveys for maximum engagement? Was my guess right? If yes, you’re in the right place. In this article, Ill share examples of 9 excellent surveys from successful SaaS companies, highlight the qualities of successful surveys, and how to design a good survey.

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Customer Satisfaction Score (CSAT): Essentials

UX Planet

Customer Satisfaction Score (CSAT) is a commonly used metric to gauge how satisfied customers are with a product orservice. How CSAT is calculated Typically, customers are asked a simple question like How satisfied are you with our product? Rate it on a scale from 110 (1 = Not Satisfied at All, 10 = Extremely Satisfied) Satisfied customers are those who select the highest score (e.g.,710).

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Your next five moves by Patrick Bet-David: Master the art of business strategy

NextBigWhat

Your next five moves by Patrick Bet-David Get the book: [link] From the creator of Valuetainment, the #1 YouTube channel for entrepreneurs, comes a practical and effective guide for thinking… The post Your next five moves by Patrick Bet-David: Master the art of business strategy appeared first on nextbigWhat.

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Special: The 7 Knowledge Areas of Product Mastery in 2025 – with Chad McAllister, PhD

Product Innovation Educators

Start 2025 with the essential knowledge areas that give product managers more influence and success In 2024 I co-authored the 3rd edition of the Product Development and Management Body of Knowledge: A Guidebook for Product Innovation Training and Certification. The book describes the seven knowledge areas that professional product managers, innovators, and leaders must have mastery of.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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The Ultimate Guide to Embedded Analytics Requirements for 2025

Reveal

Reveal Embedded Analytics Data-driven companies have a hidden advantage! Theyve consistently outperformed their counterparts, reporting significantly higher metrics across operational efficiency (81% vs. 58%) , revenue growth (77% vs. 61%), and employee satisfaction (68% vs. 39%). How is this possible? This advantage stems from a simple fact: access to actionable insights empowers smarter, faster decision-making.

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Top 8 Hotjar Alternatives and Competitors of All Time

Userpilot

Hotjar has long been a go-to tool for understanding user behavior, but its not the only player in the game. In fact, it has been struggling to keep up with others for a while. Whether youre looking for easy-to-use Hotjar alternatives with advanced product analytics and a better pricing structure, we are here to help! In this post, well explore the top Hotjar alternatives redefining how teams collect user insights.

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Philosophy Of Swiss Design — How To to Make More of Less?

UX Planet

Swiss design is becoming more popular day by day, and in 2025 it will surely stick with us.

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The McKinsey way by Ethan Rasiel: Using the techniques of the world’s top strategic consultants to help you and your business

NextBigWhat

The McKinsey way by Ethan Rasiel Get the book: [link] When Fortune 100 corporations are stymied, it’s the “McKinsey-ites” whom they call for help. In The McKinsey way, former McKinsey… The post The McKinsey way by Ethan Rasiel: Using the techniques of the worlds top strategic consultants to help you and your business appeared first on nextbigWhat.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Inspired Leadership

Ronke PM

I am always awed by the impact one person can have. Throughout our professional lives, we encounter hundreds of people, but the ones we remember are the leaders, cross-functional partners, and colleagues who transform the very core of who we are. I have been incredibly fortunate to have so many brilliant, compassionate, and insightful individuals touch my life.

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Taking the week off 🎄🕎🎁

Lenny Rachitsky

I’m taking the week off to rest, spend time with family, and reflect. I hope you have a chance to do the same. Happy holidays! And see you next week. P.S. If you’re looking for something to read or listen to, don’t miss my “ Best of Lenny’s Newsletter ” post. My nephew during a quiet moment in the middle our new family tradition we call “Cozy Christmas.” We’re Jewish, but we’ve recently discovered the joys of Christmas and are fully emb

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How Userpilot Resource Center Can Help You Streamline User Support

Userpilot

Lets be honestsupporting your users can feel overwhelming at times. Youre constantly juggling tickets, FAQs, and feedback, all while trying to provide a frictionless experience. Its no small task, especially when your users expect fast, easy answers right at their fingertips. Thats where the Userpilot Resource Center comes in. Moreover, by investing in Userpilots resource center, you not only reduce reliance on your support team but can also take full advantage of it through self-service and enh