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What if building what customers ask for is the reason your product is failing? In this episode, Drew Falkman walks us through the evolution of his product discovery mindsetfrom sketching solutions on a whiteboard with no customer input, to learning (the hard way) why even listening too literally can lead you astray. This ones all about the nuance of listening how to hear what users really need, not just what they say.
How New Heuristics Are Reshaping the Creative Process Between Humans andMachines Image generated byChatGPT When the wave of generative AI tools began flooding the market, I must confess my reaction was mixed: a sense of fascination for the possibilities and concern for the ethical challenges looming on the horizon. As a digital product designer for over a decade, I had already witnessed several technological revolutionsbut none with the transformative potential of generative AI.
Productside | Product Management Courses & Training Breaking the Silos: How Product and Engineering Build Better Together In Season 3 of Productside Stories , we sat down with Guy Gershoni , Head of Engineering at genesIT, for a candid conversation on what it really takes to build great products in todays complex tech environments. With over two decades in engineering and a career shaped by deep partnerships with product leaders, Guy brought a clear-eyed perspective to the tableone thats gro
A few years ago I was drowning in administrative work. To deliver high-quality online courses we were patching together several different tools to create a good student experience. We used Teachable as our course platform, Slack for our community, Zoom for our live sessions, Google Calendar to send out course invites, Miro for collaboration, and Mailchimp to send out course emails.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Its too easy to assume that everyone works in a commercial organisation. But what if you dont? In the UK for example, the third sector employed about a million people last year and made a significant contribution (18 billion) to the economy (0.8% of GDP). How is product management in a non-profit different from elsewhere? Read more » The post All about the mission: Product management in non-profits appeared first on Mind the Product.
When your company adopts multiple SaaS solutions to drive productivity, you unknowingly create a perfect storm for data fragmentation. Your customer information lives in Salesforce, while your support tickets are in Zendesk, your product usage data in Mixpanel, and your marketing campaigns in HubSpot. Sound familiar? This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make inform
When your company adopts multiple SaaS solutions to drive productivity, you unknowingly create a perfect storm for data fragmentation. Your customer information lives in Salesforce, while your support tickets are in Zendesk, your product usage data in Mixpanel, and your marketing campaigns in HubSpot. Sound familiar? This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make inform
Innovation doesnt mean chasing every idea or launching fast for the sake of it. It means creating space for experiments, reflection, and learning – even when things dont go as planned. In our newest Patreon-exclusive article , part of the Roadmap to Mastery series, we explore: What makes experimentation actually work in a team setting How to help people take smart risks and learn from what doesnt go right Case studies where iteration, not perfection, led to lasting improvements in engageme
Imagine this: A potential customer lands on your eCommerce site, intrigued by your offerings. But instead of making a purchase, they leave just moments later. Sound familiar? Its a scenario many eCommerce managers face, often leading to sleepless nights and endless revenue projections. The solution? A harmonious blend of User Experience and Conversion Rate Optimization.
Demystifying Product Roadmaps: Your Strategic Foundation A product roadmap is more than a simple schedule. It's the strategic backbone of any successful product. It connects the initial vision with the practical steps of execution, providing a clear direction for product development. For product managers, a well-defined roadmap is like a compass, guiding decisions and keeping […] The post How to Create a Product Roadmap: From Vision to Execution appeared first on Development Corporate.
Most organisations dream of building products that delight users. But what happens when the users are your internal teamsand the product is the business itself? In this episode of The Product Experience, Randy Silver sits down with Jo Wickremasinghe, Chief Product & Technology Officer at BPP, to talk about leading transformation at scale. Key TakeawaysInternal Read more » The post How to lead product transformation at scale – Jo Wickremasinghe (CPTO, BPP) appeared first on Mind th
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
When done right, mobile surveys receive up to 3x higher response rates than traditional web surveys. With 85% of adults keeping their smartphones within arm’s reach at all times, mobile surveys have become the most direct route to gathering authentic user feedback. But here’s the challenge: successful mobile surveys require a tailored playbook; what works on desktop can actively harm your mobile response rates.
How you define ‘good enough’ is contextual – but not in the way you might think. Almost all problem solving has an implicit nature of diminishing returns. Progressively more investment results in progressively less benefit. How do you know when to stop making those investments? The best way is to combine your outside-in assessment with an inside-out analysis.
Theres something that happens when you sit in a post-sale leadership seat long enough. You start thinking in functions. In roadmaps. In metrics. But heres the mindset shift were inviting you to make today: Your customers dont experience your company through departments, job titles, or tech stacks. They experience your company aswell, your company (and product) as one journey.
At #mtpcon London 2025, Nesrine Changuel, a seasoned product leader with over 10 years of experience at Google, Spotify, and Microsoft, shared her deep insights on building products that not only meet functional needs but also create powerful emotional connections with users. Her session was a masterclass on how delightthe emotional engagement that users feel Read more » The post Why emotional connection drives successful products: Nesrine Changuel at #mtpcon London (Google, Spotify, Micros
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
According to a recent survey, 80% of consumers are more likely to patronize a company that provides a tailored experience. This statistic buttresses the importance of personalization during app conversion optimization. But conversion optimization goes beyond just personalization. You must find the right balance of strategies that bring immediate results while driving long-term product growth.
The Evolution of Private Equity Operating Partners The private equity landscape has changed significantly. Operational excellence is now a primary focus, replacing the previous emphasis on financial engineering. This signifies a fundamental shift in how private equity firms generate value. They're moving away from simply structuring deals and towards actively managing their portfolio companies.
How Ive been experimenting and approaching my design process and iterations Over the years, as a designer, Ive realised were not just here to design screens. Or rather, we shouldnt limit ourselves to only designing screens. Im not referring to pitch decks, social media posts, or marketing collateral. While those are often part of our work, Im talking about something more sociological and practical, a mindset or approach to design that goes beyond thevisual.
Success in manufacturing isn't solely about developing great productsit's about managing them strategically. Industry-leading organizations use product portfolio strategy to balance innovation, optimize resources, and align their product options with their broader business goals. Without a strategic plan, companies risk losing market relevance or stalling growth.
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
Ever abandoned an app because the layout felt chaotic or the interface was riddled with inconsistencies? Thats what happens when design inconsistency takes over it frustrates users, slows teams, and breaks trust in your product. A design system is more than a style guide or a component library. Its a comprehensive framework that combines Read more » The post Without design systems, your product is already failing appeared first on Mind the Product.
Help center software allows you to juggle feature rollouts, bug fixes, and user onboarding without keeping up with endless tickets. By using in-app support solutions for quicker issue resolution, you can maintain smooth experiences without sacrificing precious hours. Here, we look at the best help desk software so you can choose the right fit and continue giving your customers the best experience.
Why Smart Teams Use Prioritization Matrices Decision paralysis can hinder a team, especially when multiple stakeholders have different priorities. Prioritization matrices provide a structured way to make decisions, turning subjective opinions into objective, data-driven choices. This helps teams confidently move forward together. From Six Sigma To Modern Business: The Evolution of Prioritization Prioritization matrices originated […] The post Prioritization Matrix Template: Make Better Dec
Learn the org structure of your company and you learn who the crucial stakeholders are. Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Learn why Amplitude avoids the hidden costs and time sinks of warehouse-native experimentation with a better path forward: warehouse-connected experimentation
More updates from Google Cloud, TikTok no longer the most downloaded app and Spotify boosting its non-English audiobook catalogue – heres a roundup of some of the most interesting stories in the news this week. Google Cloud conference celebrates transformative power of AI Google held its annual Google Cloud Next conference last week, aimed at Read more » The post Spotify invests in non-English audiobooks, new product chief at Trainline: This weeks news round-up appeared first on Mind
Synthetic media — content generated by AI — has gone from being a futuristic curiosity to a pervasive part of our digital landscape… Continue reading on UX Planet
The Art and Science of Startup Valuation Valuing a startup is a complex process. It blends objective analysis with subjective judgment. Unlike established businesses with predictable revenue streams, startups present a unique challenge. Their value often lies in future potential, making traditional valuation methods inadequate. This necessitates a nuanced approach, considering both quantitative data and […] The post How to Value a Startup: Expert Tips & Strategies appeared first on De
In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.
In this episode of the Product Coalition Podcast, host Jay Stansell engages with Dan Balcauski, a pricing expert, to explore the intricacies of SaaS pricing and packaging. They discuss common misconceptions about pricing, the importance of understanding customer value, and the role of qualitative research in pricing strategies.
Join Francois Ajenstat, host of the Next Gen Builders podcast, and Carlos Gonzalez de Villaumbrosia, Founder and CEO of Product School, as they explore how to build high-growth communities.
This weeks Sunday Rewind is a 2020 #mtpcon Digital talk from Ibrahim Bashir, then VP of Product Management at Box, on different product management archetypes and when to bring each one into a product team. Ibrahim says there are three types of product managers – people who start the team, scaling people and sustaining people Read more » The post Sunday Rewind: Bootstrapping a product team by Ibrahim Bashir appeared first on Mind the Product.
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