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Ask Teresa: What Do You Do with Atypical Customer Stories?

Product Talk

When we interview customers , our goal is to learn as much as we can about their context. This will help us understand their specific needs, pain points, and desires (otherwise known as opportunities) which will inform our product decisions. But what happens when you hear a story that stands out from the rest? Maybe the customer tells you explicitly that this is not their usual way of doing things.

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5 things we learned at the #mtpcon+Pendomonium roadshow – Berlin 2024

Mind the Product

Our final stop at the Pendomonium+#mtpcon roadshow was the wonderful Spreespeicher in Berlin. There, we were inspired by some great talks and panels, ranging from talks on UX to lessons in leadership. Read on for our key takeaways from our final stop in Berlin! Earn the trust of your users In the opening keynote for Read more » The post 5 things we learned at the #mtpcon+Pendomonium roadshow – Berlin 2024 appeared first on Mind the Product.

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Don’t Use Generative AI to Replace Discovery with Real Humans

Product Talk

I’m disappointed to see the rise of generative AI tools that are designed to replace discovery with real humans. Don’t get me wrong. I’m a big fan of generative AI. I use it daily in both my personal life and at work. But when we use generative AI to replace customer interviews , to generate opportunity solution trees , or to do our thinking for us, we fundamentally misunderstand the purpose of discovery.

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Your first 100 days as a product owner

Mind the Product

a 100-day journey to master being a product owner and lead the team to launch successful spacecraft-like missions with strategic vision. Read more » The post Your first 100 days as a product owner appeared first on Mind the Product.

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Provide Real Value in your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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If I Were Building a Product Marketing Organization From the Ground Up

Product Management University

If I were building a product marketing organization from the ground up, I’d consider myself lucky. Most product marketing leaders inherit a team and then face the task of shaping it to meet their ideal make-up and the desired goals of the organization. Sometimes it works out great, but the tough part is the amount it time it takes to get your team exactly where you want it in terms of people, team chemistry, skills and maturation, not to mention all the unexpected hiccups along the way.

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Counterintuitive advice for building AI products

Lenny Rachitsky

👋 Hey, I’m Lenny and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. For more: Best of Lenny’s Newsletter | Hire your next product leader | Podcast | Lennybot | Swag Subscribe now You’re either building AI into your product now or you will be soon.

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Meet the Next Gen Builder: Ashley Kramer, CMO GitlLab

Amplitude

Join Francois Ajenstat, host of the Next Gen Builders podcast, as he explores the dynamic intersection of product and marketing with Ashley Kramer, Chief Marketing and Strategy Officer of GitLab. Tune in to the episode.

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Alchemer Empowers Businesses to Understand and Act on Audience Thoughts and Feelings at Never-before-seen Scale and Speed

Alchemer Mobile

Alchemer Pulse Summarizes and Analyzes Open Text Feedback, Delivering Actionable Customer Insights and Opportunities LOUISVILLE, Colorado, June 17, 2024 : Alchemer, a global leader in customer feedback management and enterprise experience technology, today announced Alchemer Pulse, empowering businesses to immediately analyze open text feedback for clear audience insights that can directly impact business results.

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Product Feedback: How to Collect and Generate Insights

Userpilot

Collecting and using product feedback to influence decisions can lead to a better customer experience (CX). This is particularly important because, according to the PWC Future of CX report, 75% of Americans decide to buy a product over others based on the CX alone. To gather and analyze user feedback, follow the strategies compiled in this blog. We also include tips for closing the conversation in an effective product feedback loop.

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SaaS Evolution: The Critical Role of Embedded Finance

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

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“We Are Asking for the Guidance.”: Local Entrepreneur Calls for Better Banking Support at BVI Expo

The Product Coalition

“To date, none of the banks in the BVI have said that my businesses were feasible to support any of them,” said Rochelle Lawrence, a local entrepreneur, who shared her story at the BVI Business…

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Product pitfalls: how to avoid them – David Pereira (CEO, CPO, omoqo GmbH)

Mind the Product

What are the common pitfalls that product teams face? Join us this week on the podcast for a discussion with David Pereira, CEO and CPO of omoqo GmbH, as he shares his unique insights into building an effective product strategy and avoiding common traps that product-led organisations face. Featured Links: Follow David on LinkedIn | David’s website | Buy David’s book ‘Untrapping Read more » The post Product pitfalls: how to avoid them – David Pereira (CEO, C

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Why Your Product Team Needs a Platform: Key Takeaways from Hitesh Anand

Dragonboat

In a recent CPO series webinar, Hitesh Anand, Director at Thomas H. Lee Partners, shared some great insights about running a successful product operating model. The big takeaway? You need a dedicated platform to manage and optimize your product operations. Here’s a quick rundown of why that’s crucial and why other key elements alone won’t […] The post Why Your Product Team Needs a Platform: Key Takeaways from Hitesh Anand appeared first on Dragonboat.

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When and how to run a billboard campaign

Lenny Rachitsky

👋 Hey, I’m Lenny and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. For more: Best of Lenny’s Newsletter | Hire your next product leader | Podcast | Lennybot | Swag Subscribe now When I see billboard ads as I drive around the Bay Area, I often wonder about the ROI behind these investments.

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10 Rules for Managing Apache Cassandra

It’s no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scale—but with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules you’ll want to know when managing Apache Cassandra.

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How to Create a User Journey Map: A Step-By-Step Guide

Userpilot

Wondering how to create a user journey map for your SaaS product? If yes, you’re in the right place because that’s exactly what we explore in the article. Read on to learn about: Importance of user journey maps for product teams. Different user journey map types. User journey stages. User journey mapping process. Ready to dive in? TL;DR A user journey map represents all the actions users complete inside the product to achieve their goals, from the moment they first log in until they

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Understand the Problem Space: Questions You Ask before You Build Solutions

The Product Coalition

Do you want your team to build solutions that provide value for your customers? If yes, just ask these three questions.

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Building high-performing product teams: The PDLC approach

Mind the Product

Build and nurture high-performing product teams through trust, collaboration, and continuous improvement, driving innovation and success. Learn key strategies for fostering a strong product culture and retaining top talent. Read more » The post Building high-performing product teams: The PDLC approach appeared first on Mind the Product.

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Product Owner Salary: What is the Average in 2024?

The Product HQ

The product owner is arguably the most important member of the product development team. For this reason, the product owner’s salary tends to be on the higher end, as compared to related product team member salaries. The rise in cross-functional product teams has resulted in product managers , developers, strategists, and product owners attaining a lot of skills.

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How To Manage Multiple Product Teams For Successful Development & Delivery

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

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Balance of Customer and Complexity

The Product Guy

We delve into the complexities of collecting and utilizing user feedback in product management. Our expert panel discusses strategies for de-risking assumptions, understanding user journeys, and the importance of testing through various methods like landing page tests and concierge tests. We explore the balance between being customer-centric and maintaining profitability, emphasizing the need to focus on solving core problems effectively rather than trying to address every customer request.

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Self-Service Data Platform: Definition & Must-Have Features

Userpilot

A self-service data platform is the backbone of informed decision-making and a growing SaaS business. But how do you choose the right data platform for product analytics ? What should you look for? Let’s go over what a data platform is, its importance, and the must-have features you should consider to choose the right platform for you. TL;DR A self-service data platform is a user-friendly system that allows non-technical users to extract, transform, and visualize data without extensive IT suppor

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The Amplitude Integration Portal: Connecting Your Data Ecosystem

Amplitude

Give your teams a more complete picture of the customer by enabling them to create integrations that seamlessly connect Amplitude to the tools and platforms they already use.

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Building and managing high performing teams

Mind the Product

Learn essential strategies for building high-performing teams, including standardized hiring, effective onboarding, goal setting, and fostering trust and motivation for sustained success. Read more » The post Building and managing high performing teams appeared first on Mind the Product.

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

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495: The reframing secret to getting a product management job – with Mary Baird

Product Innovation Educators

How to successfully transition to a product management role Watch on YouTube TLDR Transitioning from one career to another is full of challenges, especially when the two fields seem vastly different. However, as Mary Baird’s inspiring story shows, a successful pivot from nonprofit leadership to product management is not only possible but also incredibly rewarding.

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Create The Right Products Without Asking Users What They Want

The Product Coalition

Building better solutions begins with finding and solving the right customer’s problem. Here are ways to make this happen.

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7 Business Analytics Examples From Top Companies (+Use Cases)

Userpilot

Data-driven companies are 58% more likely to hit revenue goals. This shows how important business analytics is for your product. Business analytics gives insights that help you make better decisions to improve your product. This article will show seven examples of business analytics to highlight its positive impact. TL;DR Business analytics uses data to find trends and boost performance.

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Maximize the Power of Your Data Ecosystem: Introducing Amplitude's Connections Overview

Amplitude

Connections overview is a new feature designed to streamline data management and empower you to visualize the power of Amplitude's vast integration network.

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Deliver Mission Critical Insights in Real Time with Data & Analytics

In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.