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Ask Teresa: What Do You Do with Atypical Customer Stories?

Product Talk

When we interview customers , our goal is to learn as much as we can about their context. This will help us understand their specific needs, pain points, and desires (otherwise known as opportunities) which will inform our product decisions. But what happens when you hear a story that stands out from the rest? Maybe the customer tells you explicitly that this is not their usual way of doing things.

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If I Were Building a Product Marketing Organization From the Ground Up

Product Management University

If I were building a product marketing organization from the ground up, I’d consider myself lucky. Most product marketing leaders inherit a team and then face the task of shaping it to meet their ideal make-up and the desired goals of the organization. Sometimes it works out great, but the tough part is the amount it time it takes to get your team exactly where you want it in terms of people, team chemistry, skills and maturation, not to mention all the unexpected hiccups along the way.

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GenAI: The holy grail of product personalisation by Joe Futty – Pendomonium+#mtpcon roadshow: Amsterdam 2024

Mind the Product

Check out our full write-up of the opening talk at the Pendomonium+#mtpcon roadshow in Amsterdam! The keynote session, led by Joe Futty, VP of Product at Booking.com, offered valuable insights into learnings from using Gen AI for personalisation. Read more » The post GenAI: The holy grail of product personalisation by Joe Futty – Pendomonium+#mtpcon roadshow: Amsterdam 2024 appeared first on Mind the Product.

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7 Business Analytics Examples From Top Companies (+Use Cases)

Userpilot

Data-driven companies are 58% more likely to hit revenue goals. This shows how important business analytics is for your product. Business analytics gives insights that help you make better decisions to improve your product. This article will show seven examples of business analytics to highlight its positive impact. TL;DR Business analytics uses data to find trends and boost performance.

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Provide Real Value in your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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Understand the Problem Space: Questions You Ask before You Build Solutions

The Product Coalition

Do you want your team to build solutions that provide value for your customers? If yes, just ask these three questions.

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The Role of DevOps in Accelerating Product Roadmap Delivery

Gocious Blog

Streamlining Development to Deployment in Manufacturing In the competitive landscape of cyber-physical product development (physical products with a software component), the ability to rapidly deliver new features and updates is crucial for winning over and retaining customers. These results are easier said than done, as cyber-physical product manufacturers must navigate the challenges of integrating hardware and software development at scale across diverse portfolios.

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Successful product management in companies where it’s least understood

Mind the Product

We speak to some product leaders about their experiences of trying to “do Product” in an organisation that doesn’t understand it. What advice can they offer? Read more » The post Successful product management in companies where it’s least understood appeared first on Mind the Product.

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How to Create a User Journey Map: A Step-By-Step Guide

Userpilot

Wondering how to create a user journey map for your SaaS product? If yes, you’re in the right place because that’s exactly what we explore in the article. Read on to learn about: Importance of user journey maps for product teams. Different user journey map types. User journey stages. User journey mapping process. Ready to dive in? TL;DR A user journey map represents all the actions users complete inside the product to achieve their goals, from the moment they first log in until they

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Getting into Product Management

The Product Guy

Our panel offers practical advice for aspiring product managers. If you’re in a role adjacent to product management, seize opportunities within your current company to take on PM tasks. Demonstrating your proactive approach and ability to perform PM duties can pave the way to a formal role. Additionally, leveraging domain expertise is crucial; understanding a specific industry deeply can be your entry ticket.

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SaaS Evolution: The Critical Role of Embedded Finance

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

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Figma Config 2024 Highlights

UX Planet

Figma’s annual design conference, Config 2024, unveiled a suite of groundbreaking features and updates, including Figma AI, a redesigned interface (UI3), and Figma Slides, aimed to revolutionize the design process and enhance collaboration between designers and developers. Figma AI: Revolutionizing Design Workflows Figma AI introduces powerful features designed to streamline design workflows and enhance creativity.

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The social radar: Y Combinator’s secret weapon | Jessica Livingston (co-founder of Y Combinator, author, podcast host)

Lenny Rachitsky

Brought to you by: • Enterpret —Transform customer feedback into product growth • Anvil —The fastest way to build software for documents • Vanta —Automate compliance. Simplify security — Jessica Livingston is a co-founder of Y Combinator, the first and most successful startup accelerator. Y Combinator has funded over 5,000 companies, 200 of which are now unicorns, including Airbnb, Dropbox, DoorDash, Stripe, Coinbase, and Reddit.

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Sunday Rewind: Stop technical debt from slowing your product down by Asa Schachar

Mind the Product

In this week's Sunday Rewind Asa Schachar examines technical debt and how to stop it from slowing down the product development process. Read more » The post Sunday Rewind: Stop technical debt from slowing your product down by Asa Schachar appeared first on Mind the Product.

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Amplitude A/B Testing: How it Works [+ Better Alternative]

Userpilot

Amplitude A/B testing is a very handy solution it offers for improved product management. You can easily create and deploy feature variants to determine which works better at scale. So, what’s A/B testing like on Amplitude, and how does it work? Let’s find the answers to these questions (and more). TL;DR A/B testing is a process by which you test two versions of a feature or content to determine the better one.

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10 Rules for Managing Apache Cassandra

It’s no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scale—but with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules you’ll want to know when managing Apache Cassandra.

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Managing Scope Creep and Change Requests in Agile Product Roadmaps

Gocious Blog

Even the best-defined product plans are at risk of a landslide of suggested additions or changes to the scope. When you have a group of talented, innovative designers, engineers, and customer-focused teams involved, brilliant ideas happen at all times. In some cases, a requested change to the product due to a new idea can be the key to that product’s success, while at other times, these suggestions creep in to alter the scope and distract from the true goal.

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Market Research vs UX Research: Key Differences & When to Use Each

UX Studio

Starting from scratch with a digital product is a thrilling but tough job. Research helps answer tough questions, so knowing when and how to use UX research vs market research methods is crucial. In this article we answer: How can you distinguish between different types of research? What characteristics define market research vs UX research? Which one should you use, and when?

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Can You Think Yourself Thinner?

Nir Eyal

As a clinically obese teen, my parents were desperate to get me to a healthy weight. My mom coaxed me on a walk through our boring, middle-class Central Florida suburb every Sunday. The road we walked was paved with good intentions, but for me, it was hell: the heat and humidity, the painful chafing between my thighs, the inevitable embarrassment of applying Vaseline to said chafing. … If I was going to suffer, I would need a reward, and it had better be a good one!

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Top product management reads in June

Mind the Product

Here’s a run-through of Mind the Product’s most-read posts in June. Read more » The post Top product management reads in June appeared first on Mind the Product.

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How To Manage Multiple Product Teams For Successful Development & Delivery

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

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How RecruitNow Saved 1,000+ Customer Training Hours With Userpilot

Userpilot

RecruitNow is a Dutch Applicant Tracking System (ATS) that helps recruitment agencies manage all stages of the recruitment process. The company has experienced remarkable growth over the last few years. This brought a whole host of new challenges. The main ones? Onboarding new customers and localizing its support resources for other markets. To tackle them, RecruitNow turned to Userpilot and reduced face-to-face training time from hundreds of hours a month (and thousands annually) to just 4 hour

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Emails Disappear Because Your Smartphone is Stupid

UX Planet

The crappy app that desperately needs a makeover Continue reading on UX Planet »

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What We’ve Learned from User Feedback: Enhancing Our Platform

ProductPlan

At ProductPlan, we’re constantly striving to improve our products and services to better meet user needs. That’s why we were so excited to release our first-ever customer survey last month. Our customer survey was a pivotal step in our journey to thoroughly understand our customers’ challenges when using our platform. By focusing on these areas, we can ensure that our product strategy is not only customer-centric but also aligned with our users’ needs and expectations.

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Dylan Field live at Config: Intuition, simplicity, and the future of design

Lenny Rachitsky

Brought to you by: • WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs • Anvil —The fastest way to build software for documents • User Testing —Human understanding. Human experiences. — Dylan Field is the co-founder and CEO of Figma, the collaborative design platform that has revolutionized how product teams work.

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

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Product lessons learned making early moves with AI in media: Lindsey Jayne (CPO, Financial Times)

Mind the Product

At the Pendomonium + #mtpcon roadshow in London this year, Lindsey Jayne, Chief Product Officer at the Financial Times (FT), shared the company’s journey of integrating AI into its product offerings. You can now watch the full video on YouTube or read on for some of her key takeaways! Introducing AI into the FT “In Read more » The post Product lessons learned making early moves with AI in media: Lindsey Jayne (CPO, Financial Times) appeared first on Mind the Product.

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Build vs. Buy Product Analytics Solution: Which Option to Go For?

Userpilot

Most companies are torn between two options: build vs. buy product analytics. It can be tricky because there’s no right and wrong answer. Everything depends on your unique situation and current business needs. Today’s article provides a practical guide to help you decide whether to build or buy your product analytics tool. TL;DR The build vs. buy strategy is a decision-making framework organizations use to determine whether to develop a solution in-house (build) or purchase it from an exte

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30+ Questions for Usability Testing Session

UX Planet

These questions cover a range of aspects from initial impressions to specific tasks, interaction feedback, error handling, overall satisfaction, and future expectations. You don’t need to ask all the questions from this list; choose questions that are relevant to your testing goals. Layout design What is your first impression of this design/layout? What do you notice first when you look at this screen/page?

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Customer Story: B2B SaaS Company

ProductPlan

The challenge As a B2B SaaS company, this organization experienced rapid growth over the span of a decade. They developed multiple product lines and services to support a global target audience. The champion at the B2B SaaS company is supporting the recent effort to mature its R&D operations to meet the increasingly sophisticated needs of its global customers.

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Deliver Mission Critical Insights in Real Time with Data & Analytics

In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.

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Meet the Ampliteer: Yuanyuan Zhang, Technical Support

Amplitude

Meet Yuanyuan Zhang, technical support engineer at Amplitude, and learn how her dedication to ownership and customer support enhances our products and services.

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What is the Average Product Manager Salary?

The Product HQ

Looking to know the product manager’s salary? Keep on reading then. It’s hard to find stellar product managers. Due to that scarcity, employers are eager to attract product managers through generous compensation. The software product manager role commands high salaries, strong equity, excellent bonuses, and a powerful career track in tech. On top of that, they get to set the product vision and mission, drive the roadmap, craft the product strategy, work alongside software engineers, and gr

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The Top 15 Customer Success Webinars to Watch in 2024

Userpilot

Customer success webinars are a great way to unlock insights about improving your customer experience and product engagement. Plus, they help you connect with and learn from other customer success leaders and teams. If you’re confused about where to start your digital customer success journey, this guide is all you need. It will provide you with a comprehensive list of the best on-demand and upcoming webinars on diverse customer success topics you should watch this year.

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