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Alchemer Recognized in 2024 Gartner® Magic Quadrant™ for Voice of the Customer Platforms for Third Consecutive Research Report

Alchemer Mobile

LOUISVILLE, COLORADO, February 6, 2024 : Alchemer — a global leader in experience feedback technology — announced today that it has been named to the Gartner Magic Quadrant for Voice of the Customer Platforms research report for the third consecutive time. and/or its affiliates in the U.S. All rights reserved.

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The Busy Product Manager’s Guide to The 2024 State of Product Management Report

ProductPlan

We’ve been crunching the numbers, analyzing the trends, and distilling them into bite-sized insights so that you can have the tools you need to thrive as a product leader. Despite some significant challenges, 2024 is the year of product It’s official, 2024 is shaping up to be the year of product.

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Top 12 Dashboard Reporting Tools For SaaS in 2024

Userpilot

As you’re researching dashboard reporting tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. When choosing a dashboard tool, pay attention to the ease of use , customization, integrations , value, and data privacy to meet business needs effectively. Let’s dive in!

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Ask the Community: What Do You Do When You Inherit a Giant Product Backlog?

Product Talk

Would you recommend using an opportunity solution tree (or set of opportunity solution trees) to sift through that backlog and try to categorize them? If it’s a backlog full of feature requests and bugs reported directly from customers, it’s already much more valuable than a backlog full of internal ‘ideas.’

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Embedded Analytics Insights for 2024

Organizations look to embedded analytics to provide greater self-service for users, introduce AI capabilities, offer better insight into data, and provide customizable dashboards that present data in a visually pleasing, easy-to-access format.

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Ask Teresa: Does the Engineer in the Product Trio Need to be the Tech Lead?

Product Talk

In fact, the product team at Ramsey Solutions shared how using the term “engineering lead” caused confusion and even discouraged engineers from participating in the trio. Our more senior engineer might be most interested in system architecture, code reviews, and mentoring other engineers. They lead product discovery.

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Top 10 Customer Communication Management Software in 2024

Userpilot

Wondering which customer communication management software is ideal for enhancing customer interactions in your SaaS product? In this article, we examine what customer communications management software is and what to look out for when selecting one. We also consider the top 10 CCM software products on the market today.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies.

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The AI Superhero Approach to Product Management

Speaker: Conrado Morlan

Using the lens of a superhero narrative, he’ll uncover how AI can be the ultimate sidekick, aiding in data management and reporting, enhancing productivity, and boosting innovation. Tools and AI Gadgets 🤖 Overview of essential AI tools and practical implementation tips.