Product Talk

JULY 17, 2024

Why are product teams shifting from focusing on outputs to focusing on outcomes? How do you identify product outcomes? How can product leaders hold teams accountable to outcomes? It provides a focal point for the product team and serves as a guiding light for their discovery efforts. What is a desired outcome?

Product Research 293

Product Research Onboarding KPIs Data Visualization Customer Experience 293

Userpilot

JULY 18, 2024

MarTech companies had the lowest onboarding c completion rates of all the industries we studied for our SaaS Product Metrics Benchmark Report. Does it have any impact on new user activation, time-to-value, or other metrics? We also show you how you can improve the key success metrics for your MarTech SaaS.

Onboarding KPIs 73

Onboarding KPIs Data Visualization Reporting Tools Analytic Tools 73

Product Talk

FEBRUARY 28, 2024

That’s certainly the case for Kelsey Terry , who’s sharing her story in today’s Product in Practice. In her former role as Director of Product at Going (formerly known as Scott’s Cheap Flights), Kelsey was tasked with running a pilot product trio. Do you have a Product in Practice story you’d like to share?

Product Research 275

Product Research Onboarding KPIs Feedback Software User Testing 275

Userpilot

JULY 22, 2024

Wondering which customer engagement metrics to track? In this article, we discuss 12 key metrics you should cover – and why. We also look at the benefits of tracking user engagement for SaaS product teams! Time to Value (TTV) measures the duration it takes for customers to experience the product’s value.

Onboarding KPIs 76

Onboarding KPIs Customer Experience Customer Feedback User Testing 76

Product Talk

SEPTEMBER 4, 2024

Working as a product trio can be a major transformation. Making the shift to product trios involves changing everything from the coworkers you collaborate with most closely and your communication style to the mindset you bring to work every day. – Tweet This The product team at Botify knows this all too well. What works well?

Product Research 215

Product Research Onboarding KPIs CTO Coach Research Software 215

Userpilot

JANUARY 8, 2024

A product adoption dashboard helps you visualize key adoption metrics so you can make data-driven decisions and boost user engagement. In this article, we cover the following: Why you need a product adoption dashboard. The most important metrics to track and why they matter. Track product adoption metrics in one view.

Data Visualization 85

Data Visualization Onboarding KPIs Dashboard Analytic Tools 85

Userpilot

JUNE 26, 2024

Customer success webinars are a great way to unlock insights about improving your customer experience and product engagement. This guide outlines webinars covering a variety of topics, such as conversion strategies , optimizing user journeys , feature adoption , and effective feedback collection. When : Available on demand.

Webinar 86

Webinar Customer Feedback Feedback Software Customer Experience 86

Userpilot

JULY 14, 2024

Sales-led companies have a higher user activation rate than product-led companies. That’s one of the questions about user activation rates that we explore in our Product Metrics Benchmark Report 2024. You will also learn how to increase it for your SaaS product! Impact of AARRR metrics on MRR. Book the demo!

Data Visualization 83

Data Visualization Reporting Tools Customer Experience Customer Feedback 83

Product Talk

DECEMBER 11, 2024

If youve been reading Product Talk for a while, you probably already know that the majority of the stories we share in the Product in Practice series focus on how product teams are adopting continuous discovery habits in their work. Do you have a Product in Practice story youd like to share? But not today.

Product Research 159

Product Research Customer Experience User Testing Feedback Software 159

Userpilot

JULY 21, 2024

Let’s explore our product metrics benchmark and learn: The definition of month-1 retention rate and why it matters. TL;DR Month-1 retention rate measures the percentage of users who continue using a product one month after sign-up. Check our product metrics benchmark report. Companies analyzed in our report.

Data Visualization 93

Data Visualization Reporting Tools Onboarding KPIs Customer Experience 93

Userpilot

APRIL 3, 2024

To make your life a little bit easier and help you choose the best dashboard analytics tool for your SaaS, we’ve produced a guide of 12 excellent platforms available on the market in 2024. TL;DR Dashboards display critical business data in real-time, streamlining decision-making and focusing on key metrics. Let’s dive in!

Data Visualization 79

Data Visualization Embedded Analytics Reporting Tools Analytic Tools 79

Userpilot

AUGUST 17, 2024

‘How to optimize your product metrics for growth’ by Dan Olsen is one of the talks in this year’s Product Drive hosted by Userpilot. In this article, you will learn who Dan Olsen is, discover the core ideas from his book The Lean Product Playbook, and find out what you can expect from his talk.

Data Visualization 81

Data Visualization Onboarding KPIs Customer Feedback Analytic Tools 81

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. It is the key to making your product unforgettable and ensuring it gains traction in a difficult market. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market.

Analytic Tools 90

Analytic Tools Feedback Software Research Software Reporting Tools 90

Userpilot

JUNE 27, 2024

You will also discover onboarding strategies to boost the activation rate and learn how Userpilot can help you with that! Learn more about industry benchmarks in our latest SaaS Product Metrics Report. TL;DR The activation rate measures how many users reach the activation stage and experience product value.

Analytic Tools 88

Analytic Tools Data Visualization Onboarding KPIs Customer Experience 88

Lenny Rachitsky

SEPTEMBER 5, 2024

He coined the term “growth hacking,” invented the ICE prioritization framework, was one of the earliest people to use freemium as a growth lever, and, most famously, developed the Sean Ellis Test for product-market fit (which a large percentage of founders use today to track if they’ve found PMF).

User Testing 132

User Testing Onboarding KPIs Product Research Customer Feedback 132

Userpilot

JANUARY 16, 2024

The customer onboarding process flow chart is a tool that’s essential for optimizing your activation and adoption efforts. TL;DR A customer onboarding process flow chart is a visual tool that outlines the key stages of customer onboarding , aiding SaaS teams in creating consistent and effective onboarding experiences.

Data Visualization 84

Data Visualization Feedback Software Analytic Tools Onboarding KPIs 84

Userpilot

MAY 17, 2024

Looking for the best no-code SaaS tools to build innovative solutions and improve your product management workflows? This article dives into some of the best tools in 2024. No-code SaaS tools for user onboarding and adoption: Userpilot – best user adoption platform for SaaS apps. Userpilot can help. Webflow interface.

Analytic Tools 83

Analytic Tools Feedback Software Data Visualization Reporting Tools 83

Userpilot

JULY 29, 2024

What’s a cost-effective way to manage and grow a product ? Using software for product management. This article will examine some of the best product management software in the market. Userpilot is a top product management software that enhances user experiences by effectively monitoring user behavior.

Analytic Tools 85

Analytic Tools Feedback Software Research Software Data Visualization 85

Lenny Rachitsky

SEPTEMBER 3, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. He spent the past decade as a VC and product leader helping world-class companies like Faire, Quizlet, and Ibotta accelerate their growth. This makes products less sticky and retention more difficult.

User Testing 130

User Testing Feedback Software Framework Onboarding KPIs 130

Userpilot

FEBRUARY 15, 2024

In this article, we’ve compiled our favorite software and conducted an in-depth review for each, highlighting their main analytics features and pricing. Userpilot is a digital adoption platform (DAP) that fosters product growth through a variety of product analytics tools , including funnel analysis, among other useful features.

Analytic Tools 87

Analytic Tools Data Visualization Feedback Software Reporting Tools 87

Userpilot

JUNE 5, 2024

These tools include product growth platforms , CRMs, customer support software, feedback tools , analytics solutions, and automation tools. It allows you to create onboarding flows and other in-app experiences and supports mobile apps. It allows teams to make informed product decisions based on user behavior analysis and experiments.

Analytic Tools 85

Analytic Tools Feedback Software Research Software Reporting Tools 85

Userpilot

MAY 9, 2024

While Amplitude is a comprehensive behavioral analytics platform loved by many product teams, it does have some limitations that may be a dealbreaker for some companies. Amplitude comes with the following features : In-app events, cohorts & audiences, experimentation, and pathfinder. Let’s dive right in! Amplitude’s main dashboard.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

Userpilot

FEBRUARY 14, 2024

What are the best Salesforce integrations in 2024? The Resource Hero integration optimizes sales rep productivity by enabling detailed time tracking and resource allocation inside Salesforce. Its powerful features include groups (channels), direct messaging, file sharing, voice and video calls, and searchable history.

Data Visualization 90

Data Visualization Analytic Tools Reporting Tools Feedback Software 90

Userpilot

NOVEMBER 7, 2024

Collect customer data to calculate complex formulas for tracking metrics, monitor customer health scores, and resolve support tickets while continuously trying to improve retention and expansion. Consider specific features : Your goals and improvement areas will determine the features you need.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Reporting Tools 87

Userpilot

MAY 11, 2024

Despite being an excellent product analytics tool with great features, Heap is not infallible. Unfortunately, Heap has a steep learning curve, lacks a customer engagement layer, and features a fairly limited segmentation feature. You may, thus, require some time to get a hang of all its features. Heap Analytics.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Reporting Tools 87

The Product Coalition

OCTOBER 30, 2023

“I don’t care about outcomes, your objectives, or your key results; I want to know when I will get this feature!” This was the third conversation we were having about the product, an app that served our own company along with external customers. Look, we are moving away from feature commitments to outcomes. We were at odds.

Roadmap 121

Roadmap Feedback Software Onboarding KPIs User Testing 121

Userpilot

NOVEMBER 15, 2021

Do you use data-driven product-led experiments in your company or you’re more into using trial and error to see the outcome of your efforts? According to Forbes , the SaaS industry will be worth around $370 billion by 2024. According to Forbes , the SaaS industry will be worth around $370 billion by 2024. A/B testing.

Onboarding KPIs 90

Onboarding KPIs Framework User Testing Feedback Software 90

Userpilot

FEBRUARY 27, 2024

Funnel analytics is one of the buzzwords in marketing, sales, and product management. We explain what funnel analytics is, why it’s relevant, and how to conduct and leverage it to drive product success. This helps SaaS businesses assess the impact of product changes and identify the best time to engage users.

Data Visualization 77

Data Visualization Analytic Tools Customer Experience Feedback Software 77

Userpilot

MAY 27, 2024

Loyalty segmentation helps you to tailor products, support, and marketing efforts by categorizing customers based on their loyalty levels. TL;DR Customer loyalty is a measure of how committed customers are to your product or service. Customer loyalty is the degree of preference a customer has towards your products or services.

Data Visualization 82

Data Visualization Product Research User Testing Customer Experience 82

Userpilot

SEPTEMBER 27, 2024

Let’s face it: without the right user onboarding tools , you can’t deliver a great onboarding experience for your new users. And without a great onboarding experience, your users don’t activate and churn. What are the best user onboarding tools for SaaS in 2024? Email onboarding tools. In-app chat tools.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JULY 29, 2024

Product development is a lot like building a house: you need a solid blueprint. And that’s why it’s necessary to adopt the right product management frameworks (the blueprint!) to guide product teams at every stage. Top-notch products. So, which product management frameworks should your team use?

Framework 72

Framework Feedback Software Analytic Tools Onboarding KPIs 72

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 83

ChatGPT Data Visualization Onboarding KPIs Research Software 83

Userpilot

JULY 21, 2024

So you’ve decided to invest in Userpilot to bolster product-led growth , but you’re still unsure which Userpilot pricing plan to purchase? In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. Product analytics.

Data Visualization 79

Data Visualization Analytic Tools Technical Review Feedback Software 79

Userpilot

JUNE 18, 2024

You can conduct A/B tests when creating new campaigns, during product launches , when you notice a decline in performance, or as a regular optimization activity. Try Userpilot and Take Your Product Marketing to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is A/B testing? Designing onboarding flows in Userpilot.

User Testing 84

User Testing Data Visualization Product Research Testing 84

Userpilot

NOVEMBER 7, 2024

What is an interactive product demo? An interactive demo is a self-guided walkthrough that uses tooltips, modals, hotspots, and other interactive elements to help users quickly explore your SaaS product. Why build interactive demos for your SaaS product? This results in faster Aha!

Demo 75

Demo Analytic Tools Feedback Software Research Software 75

Userpilot

JANUARY 7, 2024

It’s a key metric for evaluating the success and sustainability of a business. Imagine a SaaS company had $100,000 in revenue as of January 2023 and $150,000 in January 2024. This metric is also useful for demonstrating rapid growth and market traction as a startup. Why is revenue growth important?

Analytic Tools 96

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 96

Gainsight

OCTOBER 25, 2021

Constant feedback is the lifeblood pumping into every successful product delivery. And if you want to unleash a steady flow of products and features that your users love, you have to keep your finger on their pulse constantly. Wondering how to anchor these feedback loops into your product? Launch product.

Product Research 98

Product Research Feedback Loop Customer Feedback User Testing 98