Userpilot

JULY 22, 2024

An effective product expansion strategy is the fuel that propels a SaaS business forward. We also explore the different types of expansion strategies and the steps you can follow to create a working plan for your business. There are four types of Product Market Expansion strategies.

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Gainsight

OCTOBER 4, 2024

Without further ado, here’s my perspective on how AI is becoming a crucial competitive differentiator in customer success. Revolutionizing Customer Interactions The advent of generative AI has ushered in a new era for Customer Success teams. Learn More in Our Report: The State of AI in Customer Success, 2024 3.

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Gainsight

OCTOBER 4, 2024

Without further ado, here’s my perspective on how AI is becoming a crucial competitive differentiator in customer success. Revolutionizing Customer Interactions The advent of generative AI has ushered in a new era for Customer Success teams. Learn More in Our Report: The State of AI in Customer Success, 2024 3.

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Reporting Tools Customer Feedback Data Visualization Customer Experience 52

Lenny Rachitsky

JULY 30, 2024

and then spent five years across various operational, strategy, and product roles at the company. AI features and products present brand-new pricing challenges for companies. To ensure long-term ROI, companies have always needed to think carefully about how and when to monetize, but AI requires even deeper analysis.

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Userpilot

JULY 23, 2024

They must also work with product teams to clearly define and prioritize product features to reflect the company’s goals and overall product strategy. “Impact” represents how much the feature will affect the product strategy. “Ease” represents the level of effort required to reach the business objectives.

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Userpilot

JULY 29, 2024

ProductPlan excels in planning, visualizing, and communicating product strategies , notably through creating a comprehensive product roadmap. Visual product roadmaps : ProductPlan excels at creating visually appealing roadmaps that make presenting and communicating your product strategy easy. Roadmap in ProductPlan.

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Gainsight

AUGUST 20, 2024

According to a 2024 Forbes Advisor survey , a staggering 64% of respondents in SaaS believe AI will enhance customer relations and productivity. With 55% already deploying AI for more personalized services, the future of AI in Customer Success isn’t some distant reality—it’s unfolding right now.

Data Visualization 52

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Userpilot

DECEMBER 21, 2023

Here are 11 of the best customer retention software to try for 2024! Price starts at $159/month, billed annually) Freshworks is a customer service and CRM software strengthened by generative AI. AI-assisted decision making. Main features Here’s a brief overview of Freshworks’ CRM features: AI-driven insights.

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Userpilot

APRIL 30, 2024

Top Marty Cagan books product managers should read With all that experience, Marty surely has tons of strategies and insights to share. Product Predictions 2024 – From generative AI being a double-edged sword to the increased need to talk to customers, Marty shares 10 predictions that will shape product management in 2024.

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Analytic Tools Research Software Feedback Software Books 88

Gainsight

AUGUST 23, 2024

According to Gartner , companies deploying AI as a business tool are projected to surpass 60% by the end of 2024. And it makes sense: AI is a paradigm shift, because it allows teams to do more with less. BUT, dialing in the right AI technology and strategy is still a work in progress at most organizations.

Data Visualization 52

Data Visualization Reporting Tools Customer Feedback Customer Experience 52

Gainsight

AUGUST 23, 2024

According to Gartner , companies deploying AI as a business tool are projected to surpass 60% by the end of 2024. And it makes sense: AI is a paradigm shift, because it allows teams to do more with less. BUT, dialing in the right AI technology and strategy is still a work in progress at most organizations.

Data Visualization 52

Data Visualization Reporting Tools Customer Feedback Customer Experience 52

Modus Create

NOVEMBER 15, 2024

By Greg Sterndale Posted in Digital Transformation , Product Published on: November 15, 2024 Last update: November 15, 2024 Five questions to help kickstart your AI journey Few industries stand to gain as profoundly from AI advancements as life sciences. Are you ready to transform life sciences with intelligent apps?

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Modus Create

SEPTEMBER 30, 2024

These changes affect us both as a company and personally — from global crises to advances in generative AI. Understand what AI means for your business The importance of an AI strategy AI can turbo-charge innovation and productivity. But not without an effective strategy for AI adoption.

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Ronke PM

FEBRUARY 13, 2024

While I was disappointed that in 2024, I have to point out that the panel was not diverse nor representative, I was not surprised. As advanced as we are in 2024, some communities will not benefit from AI solutions because their unmet needs are not seen. The panel consisted of three people from the same country and culture.

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Reporting Tools Customer Experience Leadership Research Software 52

The Product Cafe

MAY 29, 2023

Packed with the power of generative AI, this tool is a game-changer for Shopping merchants. The global rollout is scheduled to be finished by 2024. ➡️AI-Driven Customer Insights: Harness the power of AI to convert customer feedback into actionable product strategies.

Feedback Software 52

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Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? Top 10 customer success management software in 2024 To help you narrow down your choices, here are our picks for the top 10 customer success software in 2024.

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AB Tasty

SEPTEMBER 16, 2024

We’ll dig into the ways AI can be a helpful tool, as well as some considerations to take. The positive impact of AI on your customer experience roadmap In one of our last pieces about AI in the CRO world, we discussed 10 generative AI ideas for your experimentation roadmap.

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Userpilot

JANUARY 16, 2024

Task ChatGPT with identifying and formulating the best pricing strategy for your industry. A darling for product managers, it allows you to focus on higher-level tasks like product strategy while handling repetitive tasks like: Benefits of ChatGPT for product managers. ChatGPT generates AI-powered product ideas.

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Gainsight

AUGUST 20, 2024

According to a 2024 Forbes Advisor survey , a staggering 64% of respondents in SaaS believe AI will enhance customer relations and productivity. With 55% already deploying AI for more personalized services, the future of AI in Customer Success isn’t some distant reality—it’s unfolding right now.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Userpilot

FEBRUARY 21, 2024

Generative AI : Generates diverse media types, assisting in strategy creation, predictive modeling and product development, impacting content marketing and customer service. Userpilot ’s AI writer. Survey sentiment analysis with Userpilot.

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Gainsight

MARCH 19, 2024

In case you missed it (somehow), Generative AI has taken the world by storm. In the realm of B2B software, Gen AI holds immense potential to transform the way companies interact with their customers, stakeholders, and users—and even the way companies develop products. Let’s dive into Stokowski’s thoughts on Gen AI in 2024.

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Gainsight

MARCH 13, 2024

Every month, a passionate group of Gainsters meet in-person at stimulating AI offsites to discuss the latest trends in AI and explore how Gainsight’s AI can shape the future of customer success and business operations. These AI offsites showcase the immense possibilities for AI to transform our entire industry.

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