Userpilot

APRIL 17, 2024

If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. If you want to get started with Userpilot as your insight tool, book a demo now. Read on to learn more.

Data Visualization 75

Data Visualization Analytic Tools Feedback Software Reporting Tools 75

Usersnap

AUGUST 12, 2024

NPS measures customer loyalty by asking how likely customers are to recommend your product or service to others. Finding the right tool was challenging for me as a product manager, but I realized how crucial the right choice is for quality feedback and business growth.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Alchemer Mobile

JULY 25, 2024

In today’s competitive landscape, customer experience (CX) stands as a cornerstone of success, particularly in the financial services industry. In our digital world, it has never been easier for customers to switch banks, wealth and investment managers, or financial technologies. A great CX program isn’t as daunting as it sounds.

Reporting Tools 100

Reporting Tools Data Visualization Feedback Software Analytic Tools 100

Userpilot

APRIL 9, 2024

What are the best onboarding platforms available on the market in 2024? Are you looking for an onboarding solution for web or mobile apps? To help you make an informed choice, our guide introduces 9 best-in-class onboarding platforms. This depends on your use case. What’s your budget? Ready to dive in?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

AUGUST 14, 2024

According to the 2024 State of CX Personalization Report by Medallia, customers who go through very personalized experiences rate their overall satisfaction as 9.4 – Technographic —preferred device and operating system. – Improving satisfaction among existing customers by adding in-app communication.

Analytic Tools 77

Analytic Tools Feedback Software Research Software Reporting Tools 77

Usersnap

JULY 16, 2024

As a content manager working with product managers daily, I have extensively tested, reviewed , and evaluated the top mostly paid bug-tracking tools. These bug-tracking software solutions are often integrated within a project or product management tool, offer many versatile features for tracking, managing, and resolving software issues.

Data Visualization 40

Data Visualization Reporting Tools Feedback Software Analytic Tools 40

Userpilot

MARCH 5, 2024

User behavior analytics tools are an essential part of the modern product manager’s toolkit. These robust tools help you track and analyze crucial user behavior data. This article explores the top behavioral analytics tools to help you choose the right one for your needs.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. The 15 best digital analytics tools include: Userpilot – the best digital analytics platform for analyzing customer journeys. Hotjar – the best heatmaps analytics tool.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. The 15 best digital analytics tools include: Userpilot – the best digital analytics platform for analyzing customer journeys. Hotjar – the best heatmaps analytics tool.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. The 15 best digital analytics tools include: Userpilot – the best digital analytics platform for analyzing customer journeys. Hotjar – the best heatmaps analytics tool.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. The 15 best digital analytics tools include: Userpilot – the best digital analytics platform for analyzing customer journeys. Hotjar – the best heatmaps analytics tool.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. The 15 best digital analytics tools include: Userpilot – the best digital analytics platform for analyzing customer journeys. Hotjar – the best heatmaps analytics tool.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

ProductPlan

MARCH 21, 2024

We’ve been crunching the numbers, analyzing the trends, and distilling them into bite-sized insights so that you can have the tools you need to thrive as a product leader. Despite some significant challenges, 2024 is the year of product It’s official, 2024 is shaping up to be the year of product.

Reporting Tools 100

Reporting Tools Data Visualization Research Software Feedback Software 100

Userpilot

FEBRUARY 25, 2024

From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. Discover the critical stages of each funnel and tools that help you gather actionable insights. Identify drop-off points from the report. Couple findings with other reports to drive deeper insights.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Reporting Tools 86

Userpilot

AUGUST 30, 2024

Starting a career as a customer service representative requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for customer service representatives, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

AUGUST 17, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. A customer service representative handles inquiries, resolves complaints, provides support, and fosters customer loyalty.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

MAY 15, 2024

To learn about the 15 best integrations that the Amplitude product analytics platform offers its customers! TL;DR Amplitude integrations are connections that allow businesses to sync data between Amplitude and other tools or data sources for cross-platform data collection, management, and analysis. Let’s dive right in!

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Reporting Tools 84

Userpilot

AUGUST 28, 2024

Understanding the salary range for customer service representatives is crucial whether you’re entering the field or looking to advance your career. TL;DR A customer service representative is a professional who acts as a liaison between a company and its customers by providing helpful information and resolving emerging issues.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

AUGUST 20, 2024

Beable Education is an e-learning platform designed to enhance literacy and prepare K-12 students for life and career success. We chatted with Ann Marie McNamara, Beable’s Senior Product Manager, about how the company used Userpilot analytics and feedback features to enhance user experience and engagement.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Research Software 96

Userpilot

JULY 18, 2024

According to our latest NPS benchmark report, the average NPS in SaaS is 35.7. Let’s explore our product metrics benchmark and learn: What NPS is and why it’s important for SaaS businesses. According to our benchmark report that pulled data from 229 B2B SaaS companies, the average NPS is 35.7, What is NPS?

Data Visualization 83

Data Visualization Reporting Tools Feedback Software Analytic Tools 83

Usersnap

DECEMBER 10, 2023

User Acceptance Testing (UAT) is important for more agile software development teams. It’s the last stage in the software development life cycle, and it ensures every product meets the requirements and designations of the users. Price comparison tools often didn’t work. List of user acceptance testing tools ?

Data Visualization 52

Data Visualization Feedback Software Analytic Tools Reporting Tools 52

Usersnap

FEBRUARY 9, 2024

For Product Managers and Developers, selecting the right, usability testing platform and tool isn’t just a task; it’s a crucial step in shaping your product’s success. The market offers a variety of usability testing tools, each varying in price, features, and research methods. Usersnap 2. Lookback 4.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Userpilot

FEBRUARY 14, 2024

What are the best Salesforce integrations in 2024? In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in!

Data Visualization 89

Data Visualization Analytic Tools Reporting Tools Feedback Software 89

Userpilot

MAY 26, 2024

It is crucial to choose a tool that allows the import of Google Analytics data to retain and back up important data during migration. Our review presents a variety of analytics platforms, from privacy-focused to feature-rich, ensuring you’ll find the right tool that respects user data, integrates easily, and scales with your SaaS business.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 14, 2024

What are the best Mixpanel integrations in 2024? TL;DR Mixpanel integrations enable you to connect it to other tools for seamless data sync. TL;DR Mixpanel integrations enable you to connect it to other tools for seamless data sync. HubSpot integration syncs user profiles between the two platforms.

Data Visualization 96

Data Visualization Embedded Analytics Analytic Tools Feedback Software 96

Userpilot

AUGUST 28, 2024

TL;DR A customer advocate is a professional who represents the customer’s interests within a company, ensuring their needs and feedback are addressed to improve products and services. Looking into tools for customer advocates? Let’s get started! Frequent communication builds trust and ensures customers feel valued.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 21, 2024

TL;DR Userpilot is an all-in-one product growth platform that helps boost growth metrics at every stage of the user journey. It is excellent for businesses looking for more advanced analytics and user feedback features. The Starter plan only gets trend reports and access to analytics dashboards. User feedback.

Data Visualization 78

Data Visualization Analytic Tools Technical Review Feedback Software 78

Userpilot

JULY 31, 2024

A proactive strategy anticipates customers’ needs and creates innovative solutions, while a reactive strategy develops around customer requests. The final step is measuring product performance post-launch and iterating based on feedback. HubSpot, meanwhile, identified a need within the CRM software market and addressed it.

Analytic Tools 79

Analytic Tools Research Software Feedback Software User Testing 79

Userpilot

JUNE 25, 2024

Product growth platforms are best deployed either before launch or immediately following the release in order to collect preliminary user data from early adopters. To bridge the gap between product design and development using our no-code platform, get your free Userpilot demo today! Collaboration.

Research Software 52

Research Software Feedback Software Product Research User Testing 52

Userpilot

JANUARY 16, 2024

A review funnel is essential for every business, including your SaaS company. This article discusses how you can build the perfect review funnel that influences product growth and attracts a consistent stream of positive online reviews on your website or third-party platforms. Want to get started with feedback collection?

Feedback Software 91

Feedback Software Analytic Tools Data Visualization Systems Review 91

Gainsight

FEBRUARY 7, 2024

That’s why here at Gainsight, we’re beyond thrilled to share our latest triumph: clinching the top spot in the Winter 2024 G2 Grid Report for Customer Success. Picture them as the holy grail of software and service reviews, blending user feedback, satisfaction ratings, and market presence into one comprehensive metric.

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software Onboarding KPIs 52

Userpilot

JULY 9, 2024

The 4 P’s of customer experience are engaged and empowered people (your teams), efficient processes , customizable and user-friendly products , and places (websites, web, and mobile apps) that collectively contribute to exceptional service delivery. Why is a customer experience strategy important?

Customer Experience 91

Customer Experience User Testing Research Software Data Visualization 91

Userpilot

MAY 20, 2024

Let’s explore the customer sentiment score, how to measure it with user feedback , and what strategies you can execute to elevate the customer experience. Higher scores indicate more positive customer feelings and benchmarks differing across sectors (in SaaS being 40). You’ll need a platform to do this.

Data Visualization 83

Data Visualization Feedback Software Customer Feedback Customer Experience 83

Userpilot

FEBRUARY 29, 2024

User behavior analytics helps you understand how users engage with your SaaS. Tools for insightful user behavior analytics. TL;DR User behavior analytics focuses on understanding how users interact with websites and apps. Tools such as Userpilot and Google Analytics are effective for this purpose. Path analysis.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software User Testing 80

Alchemer Mobile

JUNE 15, 2024

While there’s been a lot of hype about what artificial intelligence (AI) technology can do, there’s also recognition we’ve entered a new climate for business growth. According to a 2024 report by Accenture, more than $10.3 Alchmer Pulse uses a blend of AI technologies, including GenAI, to unlock deep insights from the data.

Artificial Inteligence 100

Artificial Inteligence Data Visualization Reporting Tools Feedback Software 100

Gainsight

OCTOBER 23, 2019

The critical role played by customer success (CS) teams is well known, as is the importance of the customer success software powering these teams. But, could thinking about customer success software as a category be leading us down the wrong path? Understanding the Customer Success Software Market. Here’s why.

Analytic Tools 60

Analytic Tools Research Software Feedback Software Customer Communications 60

Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. We’ve got you covered!

Analytic Tools 96

Analytic Tools Feedback Software Reporting Tools Data Visualization 96