Userpilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

FEBRUARY 27, 2024

Funnel analytics is one of the buzzwords in marketing, sales, and product management. We explain what funnel analytics is, why it’s relevant, and how to conduct and leverage it to drive product success. This helps SaaS businesses assess the impact of product changes and identify the best time to engage users.

Data Visualization 76

Data Visualization Analytic Tools Customer Experience Feedback Software 76

Userpilot

MARCH 5, 2024

User behavior analytics tools are an essential part of the modern product manager’s toolkit. You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth. These tools include features like data tracking , session recording, etc.,

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

MAY 20, 2024

TL;DR Customer sentiment refers to customers’ emotions and attitudes towards your brand, providing insights into their satisfaction levels. Track customer sentiment score to measure the effectiveness of product strategies and identify areas for improvement. You’ll need a platform to do this. What is the customer sentiment score?

Data Visualization 83

Data Visualization Feedback Software Customer Feedback Customer Experience 83

Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? We know it can be daunting to pick just one tool, that’s why we’ve created this listicle and compared 10 top tools and their features side by side, helping you make a faster decision.

Analytic Tools 96

Analytic Tools Feedback Software Reporting Tools Data Visualization 96

Userpilot

JANUARY 16, 2024

The customer onboarding process flow chart is a tool that’s essential for optimizing your activation and adoption efforts. TL;DR A customer onboarding process flow chart is a visual tool that outlines the key stages of customer onboarding , aiding SaaS teams in creating consistent and effective onboarding experiences.

Data Visualization 82

Data Visualization Feedback Software Analytic Tools Onboarding KPIs 82

Userpilot

APRIL 26, 2024

The SaaS market is crowded with tons of similar products and the best ones that stand out are those who delight their customers regularly. Are you wondering how to retain your customers and make them love your product? TL;DR Customer success is all about ensuring customers fulfill their desired goals when using your product or service.

Feedback Software 55

Feedback Software Analytic Tools Research Software User Testing 55

Userpilot

JANUARY 31, 2024

Are you wondering how to conduct user behavioral analysis to inform your product decisions? TL;DR User behavior analysis is the process of studying user activity inside the product aimed at identifying user needs and pain points and improving UX. Next, select a set of metrics relevant to your goals.

Data Visualization 52

Data Visualization Customer Feedback User Testing Customer Experience 52

Userpilot

DECEMBER 21, 2023

Here are 11 of the best customer retention software to try for 2024! TL;DR Customer retention software refers to tools, platforms, or services that foster customer loyalty, retain customers, and keep existing customers satisfied. Main features UI patterns templates. See our pricing or get a free Userpilot demo !

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JANUARY 17, 2024

Scaling involves finding the right timing, understanding customer psychology, and making critical decisions to drive product-led growth. TL;DR Scaling SaaS refers to the capacity of a business to grow without compromising performance and quality. Optimize your Saas product development team to set your business up for future success.

Feedback Software 86

Feedback Software Research Software Analytic Tools User Testing 86