2024 Customer Satisfaction KPI 
Userpilot
JUNE 11, 2024
That said, let’s explore the most critical product marketing metrics to track, along with the latest benchmarks in 2024: Check out the 2024 Benchmark Report. Let’s explore the most important metrics (you can check their benchmarks here ): User activation rate : Measures how effectively onboarding converts new users into active users.
Userpilot
FEBRUARY 29, 2024
To make your life a little bit easier and help you choose the best product analytics tool for your SaaS, we’ve produced a guide of 14 excellent analytics platforms available on the market in 2024. TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. Let’s dive in! Live visual analytics.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Userpilot
JANUARY 16, 2024
For example, you can ask ChatGPT to analyze sales data and provide future forecasts like this: Prompt : Please analyze the following sales data and create forecasting for Q1 2024. For example, some other possible prompts include: What are the industry benchmarks for Customer Lifetime Value (CLTV) in the tech sector?
Gainsight
AUGUST 27, 2021
Customer Satisfaction (CSAT). If your goal is to drive product-centered growth and a better user experience, it only makes sense to measure customer satisfaction (CSAT). After all, more than two out of every three businesses now compete primarily on customer experience. Customer Satisfaction (CSAT).
Userpilot
NOVEMBER 23, 2023
By combining the two types of analysis, you can make the product more sticky and improve conversion rates and user retention. This translates into high customer lifetime value. Start cohort analysis by setting clear goals , like ‘Improve customer retention by 10% by January 2024’ and choosing the metrics to track.
Expert insights. Personalized for you.
102 
Let's personalize your content