2024 Customer Feedback Generative AI 
Product Talk
JUNE 19, 2024
I’m disappointed to see the rise of generative AI tools that are designed to replace discovery with real humans. I’m a big fan of generative AI. I’ll then share how and where I think generative AI can help, and clearly identify what we should avoid. The opportunities represent customer value.
Product Talk
JANUARY 10, 2024
As 2023 wound down, I started to reflect on the year and to also look forward to 2024. The thought of setting goals for 2024 brought tears to my eyes. So instead of sharing a plan for 2024, I’m going to share what’s swirling around in my head, with the caveat that I may not actually end up pursuing any of these ideas this year.
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Product Talk
DECEMBER 4, 2024
But they can also be a treasure trove of feedback from your customers. But they can also be a treasure trove of feedback from your customers. But they can also be a treasure trove of feedback from your customers. customer interview —and that in itself is a gift!” So what should you do with them?
Userpilot
FEBRUARY 13, 2024
We’ve collected some of the best product management webinars for 2024, so you don’t miss out. Userpilot's webinar “5 Ways How to Use Microsurveys in Your SaaS" covers efficient feedback collection with microsurveys , seamless integration into user journeys , and data interpretation for insights.
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Organizations look to embedded analytics to provide greater self-service for users, introduce AI capabilities, offer better insight into data, and provide customizable dashboards that present data in a visually pleasing, easy-to-access format.
Userpilot
FEBRUARY 25, 2024
Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends.
Product Talk
DECEMBER 18, 2024
Every single person that contributes to building a product, all of the makers in the room, we need to care about our customers, we need to make sure that what we’re building is going to work for them, and I want to introduce some ideas that will help you do that. What I saw was they were talking to customers periodically.
Speaker: Michael Mansard and Katherine Shealy
Generative AI is no longer just an exciting technological advancement––it’s a seismic shift in the SaaS landscape. Companies today are grappling with how to not only integrate AI into their products but how to do so in a way that makes financial sense.
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