Userpilot

MAY 15, 2024

To learn about the 15 best integrations that the Amplitude product analytics platform offers its customers! TL;DR Amplitude integrations are connections that allow businesses to sync data between Amplitude and other tools or data sources for cross-platform data collection, management, and analysis.

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Reporting Tools 86

Gainsight

SEPTEMBER 9, 2024

Customer Success (CS) has always been about more than just keeping customers happy; it’s about ensuring they achieve their desired outcomes. But let’s be honest—traditional methods of gauging customer health and engagement often feel like trying to predict the weather with a sundial. Why AI, you ask?

Data Visualization 52

Data Visualization Customer Feedback Customer Experience Reporting Tools 52

Gainsight

SEPTEMBER 9, 2024

Customer Success (CS) has always been about more than just keeping customers happy; it’s about ensuring they achieve their desired outcomes. But let’s be honest—traditional methods of gauging customer health and engagement often feel like trying to predict the weather with a sundial. Why AI, you ask?

Data Visualization 52

Data Visualization Customer Feedback Customer Experience Reporting Tools 52

Userpilot

DECEMBER 7, 2023

CRM uses specialized software to manage customer relationships, analyze data, and improve outcomes by personalizing services and expecting customer needs. CRM aims to increase sales, retain customers , and enhance satisfaction through managing customer relationships.

Customer Experience 85

Customer Experience Feedback Software Analytic Tools Customer Feedback 85

Product Talk

JANUARY 31, 2024

Describing the early phase of her discovery journey, Leann says, “Thinking back to where we started, it was in two areas—doing more interviews with our users and focusing on opportunities instead of solutions.” We started continuous discovery in two areas—doing more interviews with our users and focusing on opportunities instead of solutions.

Product Research 251

Product Research Reporting Tools Feedback Software Customer Communications 251

Userpilot

SEPTEMBER 30, 2024

Here’s how to do that: Gather demographic data, like age, gender, income, etc., through surveys, interviews, and other Voice of Customer research. Use analytics where possible to uncover insights into customer behaviors. Create visuals : Use charts , graphs, or tables for clear comparisons.

Messaging 95

Messaging Research Software Analytic Tools User Testing 95

Userpilot

JUNE 26, 2024

Customer success webinars are a great way to unlock insights about improving your customer experience and product engagement. Plus, they help you connect with and learn from other customer success leaders and teams. Turning Free Trials into Paying Customers: Mastering Conversion Strategies Check out the webinar here.

Webinar 87

Webinar Customer Feedback Feedback Software Customer Experience 87

Gainsight

OCTOBER 23, 2019

The critical role played by customer success (CS) teams is well known, as is the importance of the customer success software powering these teams. But, could thinking about customer success software as a category be leading us down the wrong path? Understanding the Customer Success Software Market.

Analytic Tools 60

Analytic Tools Research Software Feedback Software Customer Communications 60