Don’t Use Generative AI to Replace Discovery with Real Humans
Product Talk
JUNE 19, 2024
Tweet This So I want to take some time to review why we do discovery. As we previously reviewed, interviewing helps us build empathy for the people who might use our products or services. To start, I asked ChatGPT to tell me what are the common needs, pain points, and desires of Netflix customers. Still not convinced?
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