Userpilot

NOVEMBER 14, 2023

Analyzing customer journeys across all channels allows teams to remove friction that stops users from progressing down the funnel. It also helps you to develop an omnichannel marketing strategy to engage existing and potential customers more effectively. For instance, funnel analysis can help you improve your conversion rates.

Analytic Tools 86

Analytic Tools Data Visualization Customer Experience Onboarding KPIs 86

Userpilot

OCTOBER 31, 2023

Wondering how to increase free trial conversion for your software product? You’ll face the challenge of getting qualified leads and ensuring users don’t abuse trials. Free trials can impact cash flow and revenue generation, especially if a significant portion of trial users don’t convert into paying customers.

Feedback Software 73

Feedback Software Research Software User Testing Onboarding KPIs 73

Userpilot

FEBRUARY 4, 2023

Wondering how you can make the most of your growth analytics to boost average revenue per user, and retention, and drive product growth ? The growth metrics you should be tracking. TL;DR Growth analytics looks at each pillar of growth and chooses the metrics that dictate product growth and revenue.

Analytic Tools 87

Analytic Tools Data Visualization Customer Experience User Testing 87

Userpilot

JANUARY 8, 2024

As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users. In-app strategies for converting free or trial users to paying customers. Best practices for effective customer acquisition and product-led growth.

Analytic Tools 94

Analytic Tools Research Software Feedback Software Customer Experience 94

Userpilot

AUGUST 29, 2023

Product management is equal parts art and science – and it’s vital to the success of your SaaS. TL;DR Product management describes the continual process of overseeing the development of a product across its entire lifecycle. The main difference between product management and project management is the focus.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Research Software 86

Userpilot

OCTOBER 30, 2022

How can you leverage customer analytics to drive product growth in your SaaS business? Analyzing customer data lets you understand user behavior, develop customer-focused marketing practices, and increase customer lifetime value. Experience analytics identifies friction points so you can fix them to improve user experience.

Data Visualization 83

Data Visualization Analytic Tools Customer Feedback Feedback Software 83

Userpilot

JUNE 12, 2024

In this guide, we’ll provide an overview of typical user acquisition specialist salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career. This is the middle salary between the lowest and highest-paid user experience specialists. Let’s get started!

Analytic Tools 52

Analytic Tools Data Visualization Research Software Customer Experience 52

Userpilot

JUNE 19, 2023

TL;DR Cohort retention analysis tracks how distinct groups of users engage with the product over a period of time. Teams use cohort retention analysis to evaluate their strategies and analyze long-term user behavior trends to improve customer retention. Behavioral cohorts use in-app behavior to group users.

Data Visualization 76

Data Visualization Analytic Tools Customer Experience Customer Feedback 76

Userpilot

SEPTEMBER 10, 2024

Are you frustrated with how your users are underutilizing your product, complaining about it, and not realizing the value that it has to offer? It’s probably because you’re lacking in some of the product management fundamentals. Let’s explore the key fundamentals of product management that every product leader should master.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Product Research 97

Userpilot

JUNE 25, 2023

Which product management books do you have on your shelf (or Kindle)? Our guide introduces 23 must-reads, from timeless classics to hot-off-the-press publications that are creating waves in the market. Escaping the Build Trap promotes outcome-driven product management to deliver real value to customers.

Books 79

Books Analytic Tools Data Visualization Product Research 79

Userpilot

AUGUST 31, 2023

Customer acquisition marketing refers to the subset of strategies and activities within customer acquisition that focus on marketing techniques to attract and convert potential customers. Teams from Marketing, Demand Generation, Growth, Sales, Media Buying, and Customer Success are in charge of customer acquisition.

Research Software 85

Research Software Feedback Software Analytic Tools User Testing 85

Lenny Rachitsky

SEPTEMBER 3, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. He spent the past decade as a VC and product leader helping world-class companies like Faire, Quizlet, and Ibotta accelerate their growth. This makes products less sticky and retention more difficult.

User Testing 104

User Testing Framework Feedback Software Onboarding KPIs 104

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Heap is a good choice for churn analytics and it comes with features such as user segmentation analysis, behavioral analytics, user journey mapping, and cohort analysis. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Mixpanel is a good choice for churn analytics and it comes with features such as user segmentation analysis, behavioral analytics, user journey mapping, and cohort analysis. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Userpilot lets you generate detailed funnel reports, survey your users, and track NPS trends over time to find out why churn is occurring, then take steps to counteract it. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

SEPTEMBER 21, 2023

In this article, we broke down different examples and how to implement them for your product. We’ll also cover behavioral analytics tools you can use to understand users better and create flows to boost product experience. Behavioral data highlights where users encounter obstacles or frustrations within the product.

Data Visualization 83

Data Visualization Analytic Tools User Testing Feedback Software 83

Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. If you’re looking to accelerate product growth and adoption with the help of AI, you’re in the right place. Best AI tools for SaaS Marketing: EliseAI: create AI chatbots.

Analytic Tools 78

Analytic Tools Feedback Software Data Visualization Reporting Tools 78

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Trend analysis tracks patterns and trends in user behavior, preferences, and market dynamics.

Analytic Tools 68

Analytic Tools Data Visualization Feedback Software Research Software 68

Userpilot

JUNE 25, 2022

Whether you're already using Whatfix and are not happy with it, or you're just looking for the right digital adoption for your use case (user vs. employee onboarding) – we have the right answer for you! Whatfix is a digital adoption platform for both employee and user onboarding, aimed at larger enterprise companies.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Onboarding KPIs 52

Userpilot

JANUARY 7, 2024

It’s a key metric for evaluating the success and sustainability of a business. Imagine a SaaS company had $100,000 in revenue as of January 2023 and $150,000 in January 2024. This metric is also useful for demonstrating rapid growth and market traction as a startup. Why is revenue growth important?

Analytic Tools 95

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 95

Userpilot

OCTOBER 30, 2023

It’s no longer enough to attract new business; the key to sustained success is keeping your existing users engaged and satisfied in the long run. However, with a good product and a combination of the right retention strategies, it’s possible to retain a high percentage of your users. This is easier said than done.

Feedback Software 77

Feedback Software Analytic Tools Customer Experience Customer Feedback 77

Gainsight

JUNE 14, 2023

DCS is a strategy to efficiently drive customer adoption, retention, and growth by providing a personalized user experience via omnichannel engagement. Creating a single destination for your customers to connect, share best practices, provide feedback, and build a stronger relationship with your product.

Feedback Software 52

Feedback Software Data Visualization Onboarding KPIs Customer Feedback 52

Department of Product

AUGUST 2, 2020

How to Create a Product Content Strategy Why UX content writers are the unsung heroes of the modern product team and what you can do about it I used a product the other day and it referred to me as the ‘system administrator’. A product that has invested heavily in integrating content into the overall experience oozes quality.

Feedback Software 52

Feedback Software Strategy Onboarding KPIs User Testing 52

Userpilot

DECEMBER 12, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

DECEMBER 12, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

DECEMBER 10, 2023

It focuses on improving relationships by analyzing your product and how people engage with it — all with the goal of providing a positive experience for customers. Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

OCTOBER 18, 2023

Our top customer retention strategies would be: provide self-serve support, use secondary onboarding to keep successful customers engaged, carry out in-app exit surveys, collect and act on user feedback – and let them know you’re acting on it, upsell proactively and in context, gamify activities to drive repeat engagement, and A/B test everything!

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Reporting Tools 52

Userpilot

DECEMBER 10, 2023

It focuses on improving relationships by analyzing your product and how people engage with it — all with the goal of providing a positive experience for customers. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

DECEMBER 10, 2023

It focuses on improving relationships by analyzing your product and how people engage with it — all with the goal of providing a positive experience for customers. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MARCH 15, 2023

Is Pendo or Spekit the best tool for interactive user guides? And is there a better in-app onboarding software that would better fit your needs? TL;DR Interactive user guides are a set of different UI patterns that help customers get acquainted with the product and learn more about its use cases. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MARCH 15, 2023

Which tool is better – Pendo or Whatfix – for interactive user guides? And is there a better in-app onboarding software that would better fit your needs? TL;DR Interactive user guides and walkthroughs are important tools for improving user onboarding and feature adoption. product usage analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MARCH 1, 2023

With so many user feedback tools available on the market today, it can be challenging to pick the right one for your needs. You need to not only consider your priorities, and the features you need to achieve your goals but also find the one that is aligned with your budget. Why should you care about customer feedback?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 23, 2023

And is there a better in-app onboarding software that would better fit your needs? In order to get the job done, you’ll need to consider your priorities and what features you’ll need from the tool. TL;DR Collecting customer feedback is an important task for any product team. Let’s get started!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 1, 2023

The process of choosing a suitable tool becomes even more challenging when you also take into consideration your priorities, feature needs, and budget. TL;DR Customer feedback refers to the information and opinions your customers share about your product. Chameleon is a powerful tool for collecting user feedback.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

JULY 29, 2024

What’s a cost-effective way to manage and grow a product ? Using software for product management. This article will examine some of the best product management software in the market. Userpilot is a top product management software that enhances user experiences by effectively monitoring user behavior.

Analytic Tools 84

Analytic Tools Feedback Software Research Software Data Visualization 84

Userpilot

FEBRUARY 25, 2021

Like any playbook in sports, your marketing playbook is only as good as the coach who wrote it. That is why we asked some of the best SaaS marketing practitioners for their best plays with the highest win percentage. SaaS Marketing Playbook Table of Contents. SaaS Marketing Playbook Table of Contents. Content Marketing.

Research Software 61

Research Software User Testing Outbound Marketing 61

Userpilot

NOVEMBER 12, 2023

How do you go about hacking product growth in 2023? This is what Sean Ellis discussed in his talk at this year’s Product Drive Summit hosted by Userpilot. Hacking Product Growth in 2023 by Sean Ellis. TL;DR Hacking product growth means focusing your resources on the initiatives that make the biggest impact.

Analytic Tools 76

Analytic Tools Feedback Software Research Software Onboarding KPIs 76