Remove 2023 Remove Generative AI Remove Technical Advisors
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Everything you need to know about Pulse AI for customer experience 

Alchemer Mobile

In a 2023 poll, Gartner found that, of more than 2,500 executives, 38% indicated that customer experience and retention is the primary purpose of their generative AI investments. Right now, enterprise companies are thinking about how they can scale proven use cases with less technical knowledge to drive business goals.

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In Scope for My Role?

Mironov Consulting

  Out of scope means they can advise, counsel, suggest, offer to help… but don’t own the decision/action.    Unless there’s a really strong technical or design reason to go that way, I’ll go with another division of labor.”   Easy to address, or massive potential technical debt?”

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Why Customer-Centric Product Analytics Are More Important Than Ever

Gainsight

According to the 2023 GartnerⓇ Market Guide for Product Analytics for Technology and Service Providers, “Currently, close to half (46%) of all product managers have stepped up efforts for customer-centric insights. And this data can only come from effectively capturing and acting on insights measured through product analytics.