Department of Product

OCTOBER 5, 2023

Amazon will invest up to $4 billion in Anthropic, giving Amazon a minority ownership in Anthropic and in return, Amazon developers will be able to incorporate Anthropic’s generative AI capabilities into their work via Amazon Bedrock. With its podcast strategy failing, it’ll be interesting to see if this shift to audiobooks works.

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Analytic Tools Research Software Artificial Inteligence Data Visualization 52

Department of Product

SEPTEMBER 14, 2023

NN Group) Strategy – Product vs. distribution: which one is more important? Meet Height, the AI project manager bringing the power of LLMs to your tasks. Get suggestions for strategy, design, and more ✏️ Fast-track drafting copy and release notes ? I had a realization yesterday over coffee with a friend. With Height: ?Get

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

The Product Coalition

SEPTEMBER 24, 2024

Let’s talk about how to use AI where it matters most. Credit: Dall-E It’s hard to miss — Generative AI features are stealing the spotlight in nearly every product release these days. Go beyond Chatbots to Unlock Ai’s Potential Generative AI has really shown it can be a game-changer for creating content and generating insights.

Artificial Inteligence 135

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Userpilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget. Flick AI writing assistant.

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Gainsight

NOVEMBER 15, 2023

Pulse Europe 2023 opened today at Passenger Terminal Amsterdam, on a tone of embracing each other as humans first, while taking our work to the next level through digital scale tactics powered by generative AI, customer education, self-service, and community. And be vulnerable.”

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Analytic Tools Customer Communications Customer Experience Data Visualization 52

Gainsight

SEPTEMBER 8, 2023

Even in an atmosphere of cautious capital, 98% of companies plan to maintain or grow their CS org in 2023. Check out our findings in the Evolution of Customer Success Report: Role Expansion and Compensation in 2023. But wait, there’s more! See where you stack up against industry averages in our Compensation Survey Benchmark tool.

Data Visualization 52

Data Visualization Product Research Reporting Tools Customer Experience 52

Gainsight

SEPTEMBER 25, 2023

Traditional AI applications, such as automating routine tasks and surfacing relevant customer data, have been around for years. At Gainsight, we launched Horizon AI in 2021. But generative AI is upping the ante on what customers expect from their software vendors. Check out Gainsight CS. and/or its affiliates in the U.S.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

Modus Create

FEBRUARY 5, 2024

But 2023 felt different. Generative AI captured the world’s imagination and received unprecedented attention. Regardless of the latest technology, business leaders are still asking: How can we execute a successful strategy to engage our customers, improve efficiencies, and future-proof the business?

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Data Visualization Research Software Analytic Tools Customer Experience 64

Gainsight

FEBRUARY 22, 2024

In the dynamic landscape of community management, 2023 saw significant strides in redefining the role and impact of online customer communities for organizations. Key Trends from 2023 In 2023, several key trends shaped the community landscape. Here’s our top three.

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Alchemer Mobile

JUNE 15, 2024

In a 2023 poll, Gartner found that, of more than 2,500 executives, 38% indicated that customer experience and retention is the primary purpose of their generative AI investments. Alchemer Pulse is not one flavor of AI. What can Alchemer Pulse do for your team?

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Gainsight

NOVEMBER 30, 2023

One of the most profound drivers of this CS evolution, like nearly every industry today, is Generative AI. In a world that prizes speed and efficiency, Gen AI promises to be the magical wand. Gen AI is helping Customer Success Managers (CSMs) become more effective, while preserving more their most limited resource: time.

Research Software 52

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Modus Create

MAY 28, 2024

With that in mind, I’m pulling back the curtain with a practical look at how to analyze your organization’s readiness, identify your priorities, and create an action plan to guide your company through the complexities of AI adoption. There’s no doubt that a comprehensive AI strategy is critical.

Reporting Tools 64

Reporting Tools Research Software Data Visualization Weak Development Team 64

Gainsight

AUGUST 20, 2024

AI’s capabilities in Customer Success range from automating customer interactions to harnessing predictive analytics to foresee and address issues before they escalate. In Gainsight’s State of AI in 2023 report, over 85% of Customer Success and Customer Support teams reported “enthusiastic” adoption of Generative AI.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Gainsight

OCTOBER 4, 2023

In less than a year, generative AI has radically transformed the way we work, learn, and interact. This is especially true in the world of business, where gen AI has revolutionized the way we develop and work with software. Adoption Explorer uses AI to help CSMs figure out how clients are using their product.

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Analytic Tools Data Visualization Feedback Software Engineering 52

Userpilot

JULY 20, 2023

Whether you’re trying to fine-tune existing text for your engagement strategy or create onboarding content from scratch, Userpilot’s AI builder is able to improve efficiency all the way through. Let’s take a look at three AI-powered tools that can boost the ROI and reach of your SaaS marketing campaigns!

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Analytic Tools Feedback Software Data Visualization Reporting Tools 76

Lenny Rachitsky

DECEMBER 1, 2023

Prior to joining GitHub, she led engineering and product teams at Amazon and Microsoft.

Research Software 56

Research Software Software Developers Software Development Product Research 56

Userpilot

FEBRUARY 25, 2024

Predictive analytics are driving business decisions such as product and marketing strategy. Similarly, generative AI applications are helping speed up UX writing and enhance data analytics. You can track your omnichannel strategy performance with cross-channel analytics. Funnel analysis chart in Userpilot.

Analytic Tools 86

Analytic Tools Data Visualization User Testing Reporting Tools 86

Userpilot

JULY 29, 2024

ProductPlan excels in planning, visualizing, and communicating product strategies , notably through creating a comprehensive product roadmap. Visual product roadmaps : ProductPlan excels at creating visually appealing roadmaps that make presenting and communicating your product strategy easy. Roadmap in ProductPlan.

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Analytic Tools Feedback Software Research Software Data Visualization 83

The Product Cafe

MAY 29, 2023

Packed with the power of generative AI, this tool is a game-changer for Shopping merchants. YouTube has decided to withdraw this feature on June 26, 2023, as it shifts its focus onto better things like Shorts, Community posts, and live videos. Well, Google has something in store to cover those concerns.

Feedback Software 52

Feedback Software Reporting Tools Customer Feedback Generative AI 52

Userpilot

APRIL 24, 2024

Generative AI has changed how tech companies do business. companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. In 2023, over 26% of investments in American startups were directed toward AI-related companies. About 73% of U.S.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 66

The Product Coalition

AUGUST 13, 2023

While this is not 100% possible, generative AI is getting pretty close, for example with Google’s smart compose feature in Gmail. For example, if you are building an email app, your users might want you to use mind-reading capabilities (but with advanced privacy settings!) and simply write the email for them as they think it.

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Customer Experience User Testing Generative AI Books 132

Userpilot

JULY 24, 2023

Create a targeted go-to-market strategy for your launch plan. How to plan a successful product launch strategy? Next, analyze their product, brand, and marketing strategy. The mistakes and successes of each company’s business strategy. The Go-To-Market Strategy wheel. Craft your product positioning statement.

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Product launches User Testing Product Research ChatGPT 75

Product Talk

SEPTEMBER 6, 2023

You talked about strategy and that is a void that we could fill as product leads. We need coherent products, we need products that align with our company strategy. They can’t enumerate the two or three strategies for their product this year. Petra: Definitely, storytelling around the strategy, equally important, right?

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Product Research User Testing ChatGPT Research Software 265

Mironov Consulting

MAY 18, 2024

  Strategy and escalations and Board slides can wait a half hour.   “We started building XYZ in 2023, with your agreement and Board approval, because we see current product revenue flattening in early 2025.    Put it on your calendar.  With Sales leadership, it’s all about upcoming quarters. 

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Technical Advisors Technical Review Weak Development Team Product Research 64

Arkenea

OCTOBER 10, 2024

Here are the top 12 effective strategies that will help to enhance user experience in healthcare web design. Strategies for Enhanced User Experience in Healthcare Web Design Designing a user experience to accommodate everyone, along with creative visual elements and content can uplift a healthcare website.

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Department of Product

OCTOBER 19, 2023

Instead, the star of the show was the new generative AI tools the company is building. Chartpack: Web Technologies used in product development Q4 2023 What are the most popular programming languages, databases and new technologies that power the web? Full report on State of AI 2023.

Research Software 52

Research Software Analytic Tools Data Visualization Feedback Software 52

Gainsight

AUGUST 20, 2024

AI’s capabilities in customer success range from automating customer interactions to harnessing predictive analytics to foresee and address issues before they escalate. In Gainsight’s State of AI in 2023 report, over 85% of Customer Success and Customer Support teams reported “enthusiastic” adoption of Generative AI.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Userpilot

AUGUST 15, 2023

Go-to-market and pricing strategies that detail your marketing plan and preferred sales process. Online marketing strategies for social media, emails, press releases, etc. It is a strategy designed to create awareness and get customers to adopt the product. Finally, define your product launch marketing strategy.

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