Gainsight

MAY 18, 2023

On day 2 of Pulse 2023, we’re FIRED UP about exciting news from some of the most innovative Gainsight teammates. According to Rumelhart, “ Horizon AI has been a part of Gainsight’s technology for some time, but generative AI is the next frontier. At Gainsight, we’re all in on generative AI.”

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Generative AI Data Visualization Reporting Tools Analytic Tools 52

Department of Product

OCTOBER 26, 2023

This quarter has seen the company roll out a series of generative AI tools for creators and the launch of a new audiobook product as it seeks to expand outside of traditional music and podcasts. Fascinating insights from the 46th Teens Survey 2023. 4% of teams deploy just once every few months.

Data Visualization 52

Data Visualization Analytic Tools Research Software Artificial Inteligence 52

Product Talk

JANUARY 10, 2024

You might remember that at the start of 2023 , I announced that I wasn’t setting any goals for the year. As 2023 wound down, I started to reflect on the year and to also look forward to 2024. I was disappointed that 2023 didn’t turn out as planned. This year is going to look a little different. I needed a reset.

ChatGPT 217

ChatGPT Feedback Software Product Research Generative AI 217

Department of Product

NOVEMBER 2, 2023

Generative AI has a new use case: political campaigning. Indian PM Modi supporters have used AI voice cloning to create covers of famous Bollywood tracks. US tech salaries are at a 5 year low, decreasing 9% from $141,000 to $129,000 from 2022 to mid-2023. Ad revenue now stands at $12.1 million views.

Research Software 52

Research Software Data Visualization Analytic Tools Reporting Tools 52

The Product Coalition

SEPTEMBER 24, 2024

Let’s talk about how to use AI where it matters most. Credit: Dall-E It’s hard to miss — Generative AI features are stealing the spotlight in nearly every product release these days. Go beyond Chatbots to Unlock Ai’s Potential Generative AI has really shown it can be a game-changer for creating content and generating insights.

Artificial Inteligence 127

Artificial Inteligence Reporting Tools Data Visualization Research Software 127

Department of Product

NOVEMBER 16, 2023

Launching new revenue generating products – for example, Twilio has invested heavily in building an AI powered data platform – an alternative product to its traditional communication product. Growth in this product category, along with cuts, has led to the company reported quarterly profits in 2023.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Artificial Inteligence 52

Department of Product

OCTOBER 5, 2023

Amazon will invest up to $4 billion in Anthropic, giving Amazon a minority ownership in Anthropic and in return, Amazon developers will be able to incorporate Anthropic’s generative AI capabilities into their work via Amazon Bedrock. and beating ChatGPT’s 50.3%. Enjoy the rest of your week! Enter your email to receive your briefing.

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence Data Visualization 52

Department of Product

SEPTEMBER 14, 2023

Of those who have used Generative AI tools, 28% use them weekly and 9% use them daily. Microsoft predicts its AI software business will reach $10 billion in revenue – faster than any other business in the history of software. For product teams, launching on iOS might make more economic sense.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget. Wordtune AI writing assistant.

Feedback Software 87

Feedback Software Analytic Tools Research Software Data Visualization 87

Gainsight

SEPTEMBER 8, 2023

Even in an atmosphere of cautious capital, 98% of companies plan to maintain or grow their CS org in 2023. Check out our findings in the Evolution of Customer Success Report: Role Expansion and Compensation in 2023. But wait, there’s more! See where you stack up against industry averages in our Compensation Survey Benchmark tool.

Data Visualization 52

Data Visualization Product Research Reporting Tools Customer Experience 52

Gainsight

SEPTEMBER 25, 2023

Traditional AI applications, such as automating routine tasks and surfacing relevant customer data, have been around for years. At Gainsight, we launched Horizon AI in 2021. But generative AI is upping the ante on what customers expect from their software vendors. Check out Gainsight CS. and/or its affiliates in the U.S.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

Gainsight

NOVEMBER 15, 2023

Pulse Europe 2023 opened today at Passenger Terminal Amsterdam, on a tone of embracing each other as humans first, while taking our work to the next level through digital scale tactics powered by generative AI, customer education, self-service, and community. So wouldn’t it be nice if we could bring it all together?”

Analytic Tools 52

Analytic Tools Customer Communications Customer Experience Data Visualization 52

Gainsight

NOVEMBER 30, 2023

One of the most profound drivers of this CS evolution, like nearly every industry today, is Generative AI. In a world that prizes speed and efficiency, Gen AI promises to be the magical wand. Gen AI is helping Customer Success Managers (CSMs) become more effective, while preserving more their most limited resource: time.

Research Software 52

Research Software Analytic Tools Reporting Tools User Testing 52

Alchemer Mobile

JUNE 15, 2024

In a 2023 poll, Gartner found that, of more than 2,500 executives, 38% indicated that customer experience and retention is the primary purpose of their generative AI investments. But if there’s one thing we learned about social media over time, it’s this – do not get distracted by the hype.

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Gainsight

FEBRUARY 22, 2024

In the dynamic landscape of community management, 2023 saw significant strides in redefining the role and impact of online customer communities for organizations. Key Trends from 2023 In 2023, several key trends shaped the community landscape.

Customer Experience 52

Customer Experience Generative AI Education Management 52

Gainsight

OCTOBER 4, 2023

In less than a year, generative AI has radically transformed the way we work, learn, and interact. This is especially true in the world of business, where gen AI has revolutionized the way we develop and work with software. Adoption Explorer uses AI to help CSMs figure out how clients are using their product.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Engineering 52

Lenny Rachitsky

DECEMBER 1, 2023

Find the transcript at: [link] Where to find Inbal Shani: • LinkedIn: [link] Where to find Lenny: • Newsletter: [link] • X: [link] • LinkedIn: [link] In this episode, we cover: ( 00:00 ) Inbal’s background ( 04:17 ) Why generative AI is not going to replace developers in the near future ( 05:54 ) Why AI-driven testing (..)

Research Software 56

Research Software Software Developers Software Development Product Research 56

Userpilot

JULY 20, 2023

While there’s no doubt that DALL·E can be used to create stunning visuals for the art world, it can also generate AI images used for marketing purposes. It’s just a matter of choosing which AI productivity app or marketing automation tool to add to your tool stack next!

Analytic Tools 76

Analytic Tools Feedback Software Data Visualization Reporting Tools 76

Gainsight

AUGUST 20, 2024

AI’s capabilities in Customer Success range from automating customer interactions to harnessing predictive analytics to foresee and address issues before they escalate. In Gainsight’s State of AI in 2023 report, over 85% of Customer Success and Customer Support teams reported “enthusiastic” adoption of Generative AI.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Crafty CTO

JUNE 15, 2023

Apple Really Did Ignore the AI Emergence at WWDC So far I’ve managed to watch the WWDC Keynote and Platforms State of the Union from this year’s WWDC. At the time, I was amazed that Apple appeared to be ignoring the current massive emergence in generative AI. June 15, 2023 #

Generative AI 40

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Crafty CTO

JUNE 7, 2023

Faster sorting algorithms discovered using deep reinforcement learning So how about an AI story that isn’t generative AI. June 7, 2023 # Not earth-shattering, not an all-new fundamental sorting algorithm, but achieving a 1% to 5% improvement on code that runs a trillion times a day is meaningful.

Artificial Inteligence 40

Artificial Inteligence Generative AI 40

The Product Coalition

DECEMBER 26, 2023

However, generative AI substantially improves computer vision accuracy, enabling use cases previously unthinkable. Computer vision systems can achieve up to 99% accuracy by training deep-learning AI models with vast amounts of visual data. from 2023 to 2030.

Healthcare 120

Healthcare Research Software Analytic Tools Reporting Tools 120

Modus Create

FEBRUARY 5, 2024

But 2023 felt different. Generative AI captured the world’s imagination and received unprecedented attention. As enterprise leaders, we need to figure out how AI augments and supports overall digital initiatives before blindly investing. Every year is a year of disruption.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

Business of Software Conference

SEPTEMBER 15, 2023

Generative AI and Intellectual Property If an AI model takes all the world’s knowledge and makes something new, who owns that and who gets paid? The most recent season explores the world of Sam Bankman-Fried as he researches his forthcoming book on the famous fraudster. 2nd October is a HUGE day. BoS Conference USA starts.

Research Software 40

Research Software Generative AI Education Books 40

Crafty CTO

JUNE 5, 2023

“Let’s ignore generative AI and it’ll go away.”" June 5, 2023 # New Mac Pro: I was very amused when, as Apple talked about this beast having 7 PCIe slots and mentioned what you’d use them for, they skipped one little item … GPUs. There you go. Sloppy enough for you?

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Userpilot

FEBRUARY 25, 2024

Similarly, generative AI applications are helping speed up UX writing and enhance data analytics. There’s greater reliance on AI to speed up work With generative AI becoming more mainstream, users are increasingly leveraging it to speed up processes. Accessibility features are making UX design more inclusive.

Analytic Tools 86

Analytic Tools Data Visualization User Testing Reporting Tools 86

The Product Coalition

AUGUST 13, 2023

While this is not 100% possible, generative AI is getting pretty close, for example with Google’s smart compose feature in Gmail. For example, if you are building an email app, your users might want you to use mind-reading capabilities (but with advanced privacy settings!) and simply write the email for them as they think it.

Customer Experience 123

Customer Experience User Testing Generative AI Books 123

Modus Create

MAY 28, 2024

With that in mind, I’m pulling back the curtain with a practical look at how to analyze your organization’s readiness, identify your priorities, and create an action plan to guide your company through the complexities of AI adoption. There’s no doubt that a comprehensive AI strategy is critical.

Reporting Tools 64

Reporting Tools Research Software Data Visualization Weak Development Team 64

Userpilot

APRIL 24, 2024

Generative AI has changed how tech companies do business. companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. In 2023, over 26% of investments in American startups were directed toward AI-related companies. About 73% of U.S.

Analytic Tools 66

Analytic Tools Feedback Software Data Visualization Reporting Tools 66

The Product Cafe

MAY 29, 2023

Packed with the power of generative AI, this tool is a game-changer for Shopping merchants. YouTube has decided to withdraw this feature on June 26, 2023, as it shifts its focus onto better things like Shorts, Community posts, and live videos. Well, Google has something in store to cover those concerns.

Feedback Software 52

Feedback Software Reporting Tools Customer Feedback Generative AI 52

Userpilot

JULY 29, 2024

Workflow builder : Introduced in 2019 and enhanced with generative AI in 2023, the Workflow Builder allows users to automate routine tasks without requiring technical skills. Here are some of the key features: Channels : Slack organizes conversations into channels, which can be created for different teams, projects, or topics.

Analytic Tools 83

Analytic Tools Feedback Software Research Software Data Visualization 83

Userpilot

SEPTEMBER 15, 2023

For example, many tools allow you to tag and categorize the responses or leverage AI to analyze qualitative user feedback. Even if your tool doesn’t support such functionality, you should be able to export the data and prompt generative AI tools like ChatGPT to help you with the analysis.

User Testing 72

User Testing Product Research Data Visualization Feedback Software 72

Product Talk

OCTOBER 18, 2023

This is the area where I’m hoping to see big gains quickly due to the rise of generative AI. Assumption Testing: Everything You Need to Know to Get Started was first posted on October 18, 2023 at 6:00 am. Any tool that helps you make sense of all of these sources is a great one to have in your toolbox.

Product Research 275

Product Research User Testing Testing Analytic Tools 275

Mironov Consulting

MAY 18, 2024

  “We started building XYZ in 2023, with your agreement and Board approval, because we see current product revenue flattening in early 2025.    (How would your sales team react to asking a paying customer this:  “Our XYZ product doesn't currently include an API for generative AI. 

Technical Advisors 64

Technical Advisors Technical Review Weak Development Team Product Research 64

Userpilot

JULY 24, 2023

Notion AI On February 22, 2023, digital workspace provider, Notion, announced the release of the highly anticipated Notion AI. Notion leveraged social media channels to build anticipation around the integrated generative AI. Notion’s promotional mail for Notion AI. But it didn’t stop there.

Product launches 75

Product launches User Testing Product Research ChatGPT 75