Lenny Rachitsky

OCTOBER 22, 2024

As Mark Zuckerberg argued in 2023 , and many other companies have followed suit, employees need to “get back to making things.” This trend suggests that the value of ICs is rising, a shift further reinforced by recent layoffs disproportionately affecting middle managers, thus “flattening” organizations.

Data Visualization 132

Data Visualization Product Management Product Manager Product Research 132

Department of Product

AUGUST 11, 2020

The 5 types of Product Differentiation How to fight your natural instinct to copy others The allure of copying competitors The gravitational pull towards copying competitors is real. The product teams who are able to fight this natural instinct to copy others are the ones who will build truly differentiated offerings.

Differentiation 52

Differentiation Product Research Feedback Software User Testing 52

Product Innovation Educators

MARCH 4, 2025

Recent Breakthroughs (2023) In 2023, AMS and MIT researchers tackled a more ambitious question: Could AI now effectively craft unmet customer needs statements that would be just as good as those created by experienced human analysts? The process wasn’t yet efficient enough to deliver the time-saving benefits they hoped for.

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

Business of Software Conference

MAY 18, 2023

I had a conversation with April Dunford recently to discuss her brand new talk for BoS USA 2023 and the question of why positioning fails in sales came up a lot… April’s obviously awesome by the way. The problem is not your differentiation. What’s your differentiated value? That’s what wins deals.

Positioning 97

Positioning Differentiation Customer Feedback Customer Experience 97

Intercom, Inc.

MARCH 28, 2022

They predict that by 2023, 75% of organizations will have comprehensive DX implementation roadmaps, compared to only 27% in 2020. As a result, digital technologies are being seen as the critical differentiators they are. 90% of Americans say that customer service is important to their choice of – and ongoing loyalty to – a brand”.

Reporting Tools 228

Reporting Tools Customer Communications Data Visualization Research Software 228

Alchemer Mobile

FEBRUARY 14, 2023

February 14, 2023 – Alchemer – a global leader in experience management and enterprise feedback technology – today announced the launch of Alchemer Workflow. First-to-market features drive deeper engagements to increase customer adoption, retention, growth, and advocacy. LOUISVILLE, Colo.

Product Research 130

Product Research Feedback Loop User Testing Feedback Software 130

Gainsight

APRIL 10, 2023

While tech companies witnessed unprecedented growth over the past couple of years, 2023 is a whole new game. According to a 2023 Trends and Outlook in Customer Success report from Bain & Company, retaining customers is at least five times more cost-effective than acquiring new ones. Register for our DCS Bootcamp.

Data Visualization 59

Data Visualization Analytic Tools Customer Experience Research Software 59

The Product Coalition

FEBRUARY 22, 2023

It Ended With a Top Bid of Just $280 We will see the top NFT business models in 2023 updated to suit February trends, with the obvious ones to start, and delving into more futuristic models further down the list. This model can be a lucrative venture option in 2023 as the NFT world revives.

Research Software 139

Research Software Technical Review Customer Experience User Testing 139

Business of Software Conference

SEPTEMBER 1, 2023

With less than 30 days to go till BoS USA 2023, let’s take a look at the line up and when you can expect to see them on stage! In this series of sessions at BoS Conference USA 2023 we’ll deep dive into how Autobooks retooled their business and ask the question, “What Happens if Product, Sales & Marketing Work Together?”

Data Visualization 52

Data Visualization Banking Customer Experience Differentiation 52

Department of Product

NOVEMBER 2, 2023

The company’s CEO Bill Ready used the earnings report to reiterate some of Pinterest’s unique product differentiators: visual search, discovery and the a new shopping platform were all examples of new products that were finding their “best product market fit in years”. The company reported an 11% increase in revenues, with revenues of $753.2

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Department of Product

OCTOBER 5, 2023

Chartpack: Mobile app trends and industry benchmarks Q4 2023 If your team is currently considering building a mobile app or indeed if you work on an app, getting some solid insights on how your app’s performance compares vs competitors is essential. Enjoy the rest of your week! This is the only way to create outlier companies.

Analytic Tools 52

Analytic Tools Research Software Data Visualization Artificial Inteligence 52

Userpilot

SEPTEMBER 4, 2023

It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. The four actions open up new value-cost frontiers by helping companies disentangle the trade-off between differentiation and low cost. Competitors struggle to replicate differentiated value propositions without high costs. billion.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

People-First Product Leadership

OCTOBER 22, 2024

For 2023 layoffs, the recovery looks longer, at 18–24 months, and only if you hire new employees to backfill essential roles. Use “how,” “what,” and “tell me more” to embrace curiosity, encourage innovation, and differentiation. Sound like too much? No worries.

Technical Review 59

Technical Review Data Visualization User Testing Customer Feedback 59

Product Talk

NOVEMBER 8, 2023

Product leadership coach Petra Wille became fascinated with the idea of Communities of Practice because in her experience, they were the differentiating factor between companies that had successful product orgs and those that didn’t. In learning and development circles, this type of community is known as a “Community of Practice.”

Product Research 265

Product Research Research Software Books Analytic Tools 265

Product Talk

SEPTEMBER 20, 2023

Thomas believes Vistaly’s key differentiator is the fact that the tool guides users to behave in specific ways. Tools of the Trade: Visualizing Discovery with Opportunity Solution Trees was first posted on September 20, 2023 at 6:00 am. They may have ‘tool fatigue’ where they would rather just be in Jira or Confluence,” says Mallory.

Data Visualization 294

Data Visualization Analytic Tools Research Software Product Research 294

Product Talk

DECEMBER 6, 2023

Companies differentiate themselves from competitors by building a richer understanding of the opportunity space. Compare and contrast when there’s risk in the solution, when the opportunity is a differentiator, or you need to uncover an innovative solution. What is an opportunity? In reality, we don’t always have time to do this.

Data Visualization 320

Data Visualization Product Research Analytic Tools Research Software 320

Business of Software Conference

JULY 19, 2023

At BoS USA 2023 , you can deep dive into some of the jobs your company needs to do to identify pain points, learn why your differentiated value should be front in centre of your sales pitches, learn the art of story writing for your pitches, and embrace the new world of AI facilitation.

User Friction 98

User Friction Customer Feedback Advertising Customer Experience 98

UX Studio: Product Management

OCTOBER 2, 2023

These leave an exceptional first impression and differentiate our clients from competitors. The post Top 9 Digital Design Agencies in 2023 appeared first on UX Studio. The expertise of our team lies in creating visually stunning website design and digital products. Still not sure? Let’s talk !

Research Software 66

Research Software Data Visualization User Testing Technical Review 66

Intercom, Inc.

NOVEMBER 30, 2022

So as we look at 2023 and think about what we spend, where we spend it, what we build, who do we build, why do we build for them, what we say to prospects, and how we compete with competitors, there’s a few thoughts I’d like to share. If their value isn’t differentiated (i.e. If you can’t acquire them, it’s not scalable.

Engineering 151

Engineering Research Software Onboarding KPIs Customer Experience 151

The Product Coalition

DECEMBER 17, 2023

But when you define your product strategy, and your differentiation from the competition, it is important to understand what your real competition is. Perhaps you monitor them to see how they progress, maybe you even have a Google alert in order to follow every press release that they make.

Technical Review 140

Technical Review Weak Development Team User Testing Systems Review 140

The Product Coalition

FEBRUARY 25, 2024

By 2023, Netflix’s original content accounted for nearly 55% of its total viewing hours , highlighting the success of its content strategy. It introduced original content production, creating critically acclaimed series like “House of Cards” and “Stranger Things.”

Analytic Tools 120

Analytic Tools Entertainment Customer Experience Data Visualization 120

Userpilot

FEBRUARY 24, 2025

As one of the newest entrants in the Connected TV advertising space thats rapidly growing, they seek to build unique value propositions that differentiate Netflix from other ad-supported streaming services. Growth Product Manager Careerist (2023): Launched a new IT course from scratch, reaching 98% of the revenue goal (~$80,000).

Analytic Tools 52

Analytic Tools Data Visualization Technical Advisors User Testing 52

The Product Coalition

JUNE 9, 2023

The key to understanding which level you are at lies in understanding where your differentiation is — at the product level, the solution level, or the problem level (that is, you are tackling a problem almost no-one else does). In a way, once you are set on your target market , the level you are at is no longer for you to decide.

Education 132

Education Marketing Weak Development Team User Testing 132

Alchemer Mobile

JUNE 15, 2024

In a 2023 poll, Gartner found that, of more than 2,500 executives, 38% indicated that customer experience and retention is the primary purpose of their generative AI investments. You can understand the true differentiators of your products and services to gain competitive advantage. Improve product and services.

Artificial Inteligence 100

Artificial Inteligence Customer Experience Data Visualization User Testing 100

Modus Create

FEBRUARY 12, 2025

Every year, new trends, frameworks, and practices capture the industrys imaginationwhether it was no-code in 2024, Web3 in 2023, or serverless architecture in 2022. As breaches and ransomware dominate headlines and AI-powered attacks grow more sophisticated, security will shift from being a checkbox to a critical market differentiator.

Analytic Tools 40

Analytic Tools Weak Development Team Data Visualization Technical Review 40

Product Talk

FEBRUARY 8, 2023

They decided to differentiate between meditators (who have learned Isha’s core meditation practice) and non-meditators (who have not). Tools of the Trade: Recruiting Customer Interview Participants was first posted on February 8, 2023 at 6:00 am.

Research Software 215

Research Software Feedback Software Analytic Tools Customer Communications 215

Gainsight

MAY 18, 2023

On day 2 of Pulse 2023, we’re FIRED UP about exciting news from some of the most innovative Gainsight teammates. Jake Ellis, Principal Product Evangelist at Gainsight, added “Digital isn’t just a segment; it’s a strategy for differentiation.” And no, we aren’t talking about our esteemed canine guests from Fosters & Paws.

Generative AI 52

Generative AI Data Visualization Reporting Tools Analytic Tools 52

Usersnap

JUNE 27, 2023

Then categorize data into actionable tasks, separating bug reports from feature requests and differentiating between short and long-term goals. The post How To Find 100+ Free Beta Users for Beta Testing In 2023 appeared first on Usersnap Blog. Iterate the process Iterating the beta testing process is crucial for product development.

User Testing 52

User Testing Data Visualization Product Research Customer Feedback 52

Business of Software Conference

SEPTEMBER 11, 2023

Your Differentiated Value Should Be Your Sales Pitch STRATEGY MARKETING SALES Find out more about BoS USA 23 Book Now Learn how great SaaS & software companies are run We produce exceptional conferences & content that will help you build better products & companies. Unsubscribe any time.

Differentiation 40

Differentiation Events Books Strategy 40

Userpilot

JULY 24, 2023

Conduct market research to identify competitors and determine avenues for product differentiation. How you can differentiate your product from the competition. Your statement should identify who needs your product, what it does, and what differentiates it from other products in the market. Your unique value proposition.

Product launches 98

Product launches User Testing Product Research Feedback Software 98

Revulytics

OCTOBER 17, 2019

percent between 2018 and 2023 and cloud computing revenues are predicted to see revenues soon exceed $250 billion , on-premise software will continue to represent a significant opportunity, as customers adopting a mix of web-based and on-premise applications.

Data Visualization 71

Data Visualization Analytic Tools Customer Feedback Customer Experience 71

Product Talk

APRIL 17, 2024

One of the insights I had when I reflected on 2023 is that the team has done an amazing job when it comes to the define, build, and measure phases. A Workshop Kicks Off a New Commitment to Discovery Teresa: It sounds like recently, you had a workshop that had a big impact. Tell me a little bit about that. Stephanie: Exactly.

Product Research 277

Product Research User Testing Data Visualization Research Software 277

Userpilot

FEBRUARY 25, 2024

With an increase in the number of SaaS platforms, it’s become increasingly difficult to differentiate your product. But micro SaaS makes product differentiation easier as your audience and value proposition would be highly specific. Companies are increasing investment in security The average cost of a data breach in 2023 was $4.45

Analytic Tools 105

Analytic Tools Data Visualization User Testing Reporting Tools 105

Userpilot

SEPTEMBER 4, 2023

It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. The four actions open up new value-cost frontiers by helping companies disentangle the trade-off between differentiation and low cost. Competitors struggle to replicate differentiated value propositions without high costs. billion.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Business of Software Conference

OCTOBER 11, 2023

Notes from the Sigmacorns at BoS USA 2023. Meet the customer where they are, learn and establish your differentiated value At IBM the first call was about them and the second call was all custom. EX: Same product for utilities and retail, both had the same differentiated value of needing it to keep transactions going.

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Userpilot

JANUARY 14, 2024

Greater emphasis on creating an exceptional user experience To remain competitive in 2024, focusing on product functionality as the main differentiators won’t cut it. In particular, PMs will face the challenge of differentiation of their products in an increasingly crowded and competitive market. A/B testing in Userpilot.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Research Software 103

Gainsight

JANUARY 18, 2024

The cost of starting a business is lower than ever, products are commoditized, and markets are saturated, which means achieving true differentiation is tough. So, how can you differentiate your company in this environment? Focus on customer experience. SaaS companies, in particular, can expect to increase revenue by $1 billion.

Customer Experience 52

Customer Experience Education Data Visualization Advertising 52