Userpilot

MAY 14, 2023

Choosing the best event-tracking tool for your business is not easy. To make the choice a bit easier for you, we’ve created a list of the best tools for tracking events available for SaaS teams in 2023. If you need an in-app tracking tool, your options include dedicated analytics tools or product adoption solutions.

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Analytic Tools Data Visualization Feedback Software Reporting Tools 82

Usersnap

JANUARY 20, 2023

When choosing an appropriate customer support tool, you want to make sure that it ticks all the boxes your team requires. Each method requires different tools to achieve the desired outcome. To be successful, you need to equip your support staff with the right customer support tools to deliver superior customer service.

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52

Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks!

Analytic Tools 76

Analytic Tools Feedback Software Data Visualization Reporting Tools 76

Userpilot

DECEMBER 21, 2022

Marketing analytics tools are a product marketing manager’s best friend. In this article, we cover: What are marketing analytics tools and why they are essential for marketing teams and marketing agencies? Key features to look for when shopping around for marketing tools. What are marketing analytics tools?

Data Visualization 77

Data Visualization Analytic Tools Feedback Software Research Software 77

Userpilot

AUGUST 20, 2024

Beable Education is an e-learning platform designed to enhance literacy and prepare K-12 students for life and career success. TL;DR Challenge : Beable needed a tool to showcase their product’s value , communicate with students directly, train teachers, collect feedback , and analyze user engagement.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Research Software 94

Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! If so, you’re in the right place!

Embedded Analytics 69

Embedded Analytics Data Visualization Analytic Tools Feedback Software 69

Userpilot

MARCH 29, 2023

Which are the best Userflow alternatives in 2023? If you’re after the answer to this question, here’s our in-depth comparison of 4 different user onboarding platforms : Userpilot Appcues UserGuiding Chameleon Let’s check out which of them offers the best features for your use case and the most competitive pricing plans!

Analytic Tools 76

Analytic Tools Feedback Software Data Visualization Reporting Tools 76

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

Feedback Software 74

Feedback Software Analytic Tools Research Software Customer Feedback 74

Gainsight

SEPTEMBER 25, 2023

As such, Customer Success (CS) has grown to rely on mission-critical platforms that serve as a single source of truth for customer data. The Gartner® Market Guide to Customer Success Platforms provides valuable insights into the evolving trends and themes shaping this dynamic landscape. At Gainsight, we launched Horizon AI in 2021.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

eG Innovations

FEBRUARY 16, 2023

We are thrilled that eG Enterprise has been recognized by SoftwareReviews, a division of Info-Tech Research Group, as a Champion in the 2023 Application Performance Management – Enterprise (APM) Tools Emotional Footprint Buyer’s Guide. Download the report here. The reviews are in! now generally available.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Customer Experience 52

Userpilot

APRIL 24, 2024

In 2023, over 26% of investments in American startups were directed toward AI-related companies. What AI tools you can use. AI tools can visualize trends and anomalies in real-time. Userpilot is a product growth platform that uses AI to power its writing assistant and localization features. About 73% of U.S.

Analytic Tools 66

Analytic Tools Feedback Software Data Visualization Reporting Tools 66

Alchemer Mobile

JUNE 15, 2024

While there’s been a lot of hype about what artificial intelligence (AI) technology can do, there’s also recognition we’ve entered a new climate for business growth. According to a 2024 report by Accenture, more than $10.3 Alchmer Pulse uses a blend of AI technologies, including GenAI, to unlock deep insights from the data.

Artificial Inteligence 100

Artificial Inteligence Data Visualization Reporting Tools Feedback Software 100

Intercom, Inc.

JULY 15, 2022

Our new Inbox 2 with real-time dashboards is now available in French, German, Spanish, and Brazilian Portuguese. By the end of the year we will also fully localize our Contacts, Articles and Reporting products and will finish full product localization in early 2023. Global communications at internet scale.

Research Software 118

Research Software Reporting Tools Customer Experience Product Research 118

Usersnap

MAY 17, 2023

But what if I told you there’s a game-changing solution? Website annotation tools can enhance collaboration and communication among online communities and provide valuable insights and suggestions for web developers, product managers and content creators. That’s where website annotation tools come into play! website.

Feedback Software 52

Feedback Software Research Software Reporting Tools Data Visualization 52

eG Innovations

MARCH 28, 2023

eG Innovations at IGEL DISRUPT 2023 eG Innovations is an IGEL Ready partner, and I’m delighted to let you all know that we are sponsoring the IGEL DISRUPT End User Computing (EUC) Forum taking place in Nashville, April 3-5, 2023. Microsoft Azure Virtual Desktop, or just plain old Remote Desktop Services.

Reporting Tools 52

Reporting Tools Research Software Enterprise User Testing 52

Department of Product

SEPTEMBER 14, 2023

Height is a new project management tool for product teams and they’ve just launched 2.0 Permit is a full stack plug and play tool that allows product teams to decouple policies from code by introducing permissions on the front end, backend and via no-code drag and drop elements. which gives product teams AI super powers.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MAY 8, 2023

What are the main customer onboarding trends to watch out for in 2023? Userpilot’s State of SaaS Onboarding 2023 has just landed and we’re sharing the key insights. Try to create accessible onboarding experiences by localizing them, integrating immersive technologies and multimedia, and adjusting the UI appearance.

Feedback Software 70

Feedback Software Analytic Tools Customer Feedback Data Visualization 70

Department of Product

OCTOBER 26, 2023

Meanwhile, quarterly earnings season kicked off this week and major tech companies reported their latest performance. Microsoft impressed with a 27% jump in net income as the company reported revenues of $56.52 Usage data pertains to the way a user interacts with a service. Habitat helps researchers get it done in minutes.

Data Visualization 52

Data Visualization Analytic Tools Research Software Artificial Inteligence 52

Userpilot

JULY 4, 2023

Whether you’re collecting data for new customer signups, gathering user feedback , conducting customer success surveys, or anything else, an online form builder is a very useful tool to have in your toolbox. TL;DR Typeform is an online form-building tool for creating conversational surveys , quizzes, and more. Let’s begin!

Data Visualization 65

Data Visualization Analytic Tools Feedback Software Embedded Analytics 65

Department of Product

NOVEMBER 9, 2023

Other helpful products on our radar this week include a new API integration management tool which promises to help companies onboard and manage third party APIs more efficiently. Your product or service has a form. A closer look at how companies are deploying AI with some inspiration for your product. It needs information.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Userpilot

JULY 31, 2023

How does it compare to other similar tools? TL;DR WalkMe is a digital adoption platform. Userpilot is an alternative product adoption platform with better analytics and feedback features. What is WalkMe digital adoption platform? The relevant features include: Management dashboards. How much does it cost?

Data Visualization 77

Data Visualization Embedded Analytics Analytic Tools Feedback Software 77

Usersnap

JULY 10, 2023

With Jira as your product development hub, these integrations offer seamless collaboration , efficient planning , and smarter workflows , all within a single, integrated system. Let’s dive in and discover the ultimate list of Jira feedback integrations that will move your product toward excellence in 2023 (and beyond)! ?

Customer Feedback 52

Customer Feedback User Testing Feedback Software Reporting Tools 52

Userpilot

OCTOBER 25, 2022

Looking for the best tool for onboarding new customers for your SaaS company? There are plenty of solutions for onboarding new customers on review sites, but they don’t make the choice any easier. Userguiding: best tool for new customer onboarding on a budget. Appcues: best tool for mobile user onboarding.

Analytic Tools 63

Analytic Tools Feedback Software Research Software Data Visualization 63

Userpilot

MAY 8, 2024

Deliver exceptional customer support using AI and self-service resources. Anticipate future customer needs and work proactively to find solutions. Userpilot is a product growth platform with feedback, analytics, and engagement features. Integration : to embed tools seamlessly into their workflows. Brand24 dashboard.

Data Visualization 85

Data Visualization User Testing Customer Feedback Analytic Tools 85

Userpilot

OCTOBER 27, 2022

Looking for the best customer feedback tool for your SaaS company? There are plenty of solutions for customer feedback on review sites, but they don’t make the choice any easier. Customer feedback is any information provided by customers about their experience with a product or service. Let’s dive in! GET A DEMO.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization User Testing 52

Userpilot

OCTOBER 27, 2022

Looking for the best customer experience management tool for your SaaS company? There are plenty of solutions for customer experience management on review sites, but they don’t make the choice any easier. The best 5 customer experience management tools in the SaaS market are Userpilot, Appcues, Userguiding, Pendo, and Chameleon.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Gainsight

MAY 18, 2023

On day 2 of Pulse 2023, we’re FIRED UP about exciting news from some of the most innovative Gainsight teammates. The team made some showstopping announcements, from an amped-up AI engine under the hood of the Gainsight platform to personalized, effective ways to engage customers and drive value throughout the digital customer journey.

Generative AI 52

Generative AI Data Visualization Reporting Tools Analytic Tools 52

Userpilot

SEPTEMBER 21, 2023

We’ll also cover behavioral analytics tools you can use to understand users better and create flows to boost product experience. This early warning system enables you to intervene with retention strategies, reducing the likelihood of users canceling their subscriptions. You’re in the right place.

Data Visualization 81

Data Visualization Analytic Tools User Testing Feedback Software 81

Userpilot

SEPTEMBER 10, 2024

Product operations : Optimize processes, tools, and data management to streamline product development. Truth is, the adoption of technology has already expanded for decades. According to a Foundry 2023 report, 93% of all companies have already adopted or plan to adopt a digital-first business strategy.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Product Research 95

eG Innovations

JANUARY 25, 2023

eG Innovations at IGEL DISRUPT 2023 eG Innovations is an IGEL Ready partner, and I’m delighted to let you all know that we are a silver sponsor at the IGEL DISRUPT End User Computing (EUC) Forum taking place in Munich, February 14-16, 2023. Microsoft Azure Virtual Desktop, or just plain old Remote Desktop Services.

Reporting Tools 52

Reporting Tools Research Software Enterprise User Testing 52

Userpilot

JULY 31, 2023

TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. Despite its strengths, the app has some obvious drawbacks: high cost, steep learning curve, and lack of real-time data reporting. Pendo is a digital adoption platform (DAP). Pendo dashboard. What is Pendo?

Data Visualization 71

Data Visualization Feedback Software Analytic Tools Reporting Tools 71

Intercom, Inc.

NOVEMBER 30, 2022

So as we look at 2023 and think about what we spend, where we spend it, what we build, who do we build, why do we build for them, what we say to prospects, and how we compete with competitors, there’s a few thoughts I’d like to share. Adapt your entire customer funnel (sales, services, support, etc.)

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Engineering Research Software Onboarding KPIs Customer Experience 151

Userpilot

JULY 14, 2023

We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Solid product analytics tools include Amplitude , Google Analytics 4 (GA4) , and Hotjar. Userpilot is a product adoption platform with advanced analytics features.

Analytic Tools 66

Analytic Tools Data Visualization Feedback Software Research Software 66

Userpilot

OCTOBER 27, 2023

We also look at the pros and cons of using Mixpanel cohort reports and the reasons you may want to consider an alternative product analytics tool for this job! The easiest way to create a cohort in Mixpanel is through the retention report. How do I create a user cohort report in Mixpanel? Mixpanel retention report.

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Data Visualization Technical Review Analytic Tools Software Review 82

Userpilot

MARCH 11, 2024

Looking for an effective churn analytics tool and wondering if Mixpanel is the best option for your SaaS company? You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team. With numerous Mixpanel alternatives, it can be challenging to make a final decision.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Mixpanel

OCTOBER 6, 2023

And today’s warehouses and surrounding data tools (including Mixpanel’s new Warehouse Connectors ) makes that goal easier than ever to achieve. But, it’s not automatic, and, in my experience, it’s rarely the technology that goes awry. There is no perfect technology stack, only trade-offs.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Userpilot

JUNE 6, 2023

We also look at various tools that can help you harness the power of analytics to drive your product growth. Amplitude and Google Analytics are two product data analytics tools worth considering. Userpilot is a digital adoption platform with robust analytics, user feedback, and in-app engagement features. Cohort data analytics.

Data Visualization 58

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 58