Business of Software Conference

AUGUST 10, 2023

Their reliance on established sales and marketing playbooks worried Steve. He had hired Kyle Bazzy and Derik Sutton into sales and marketing roles and he felt the work they had done could offer significant differentiation in the market. They were given his support to do something different.

White Paper 52

White Paper User Testing Demo Customer Experience 52

Userpilot

SEPTEMBER 4, 2023

A Talk By Melissa Kwan (Cofounder And CEO, EWebinar) TL;DR Blue ocean strategy is about creating uncontested market space instead of competing directly with rivals. It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. Entirely new markets can be born. The results were remarkable.

Analytic Tools 61

Analytic Tools Data Visualization Feedback Software User Testing 61

Userpilot

SEPTEMBER 4, 2023

A Talk By Melissa Kwan (Cofounder And CEO, EWebinar) TL;DR Blue ocean strategy is about creating uncontested market space instead of competing directly with rivals. It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. Entirely new markets can be born. The results were remarkable.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

MAY 8, 2024

When customers feel that a product meets their specific requirements and delivers value , they are more likely to continue using the service, upgrade their subscriptions, and recommend it to others. As a SaaS product, marketing , or customer success manager, you have quite a few options for identifying user needs.

Data Visualization 88

Data Visualization User Testing Customer Feedback Analytic Tools 88

Userpilot

MARCH 24, 2023

Other cheaper tools in the market would definitely not fulfill your needs, and others like Pendo would be out of budget. The pricing differentiation happens mostly on the service level (e.g. There is also a 1-hour delay in Pendo user analytics display on their dashboard. Userpilot sits in that sweet spot. Userpilot ).

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 23, 2023

The most important and popular ones for collecting customer feedback include the Net Promoter Score, Customer satisfaction score, Customer effort score, product-market fit survey, etc You should also get customization capabilities so that the surveys you create match your interface and don’t look odd. – Parita P.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 1, 2023

The most important and popular ones for collecting customer feedback include the Net Promoter Score, Customer satisfaction score, Customer effort score, product-market fit survey, etc You should also get customization capabilities so that the surveys you create match your interface and don’t look odd. – Parita P.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52