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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

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Creating Customer Feedback Systems: A Step-By-Step Guide

Userpilot

Customer feedback helps SaaS companies personalize the customer experience and identify pain points and needs as well as factors contributing to customer success. Implementing customer feedback systems involves gathering feedback via multiple channels, including in-app surveys , interviews, reviews, and social media comments to name a few.

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A Guide to Choosing the Best SaaS Learning Management System

Userpilot

The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. A self-hosted LMS, on the other hand, is installed on the customer’s own servers.

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16 Customer Acquisition Strategies To Increase Conversion Rates

Userpilot

Use gated content for lead generation across the customer acquisition funnel Produce quality content—ebooks, case studies, industry reports, free tools—and gate it. The idea is to share resources free in exchange for lead data (mostly name, email, and basic company info). High ratings build trust and make purchase decisions easy.

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How to Build a Conversion Path: Step-by-Step Process

Userpilot

Here’s an example of a Userpilot user persona: Role in the company ( Product Marketing Manager ). Company details (e.g. build in-app experiences that increase product adoption and retention without coding). Embed videos. To do either, the prospective customer needs to enter their email address, name, and company.

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18 Best AI Productivity Tools to Work Smarter in 2023

Userpilot

From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks! Alconost: localize software, apps, and websites. AI productivity apps are also able to save time through the use of time-tracking software.

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Product Briefing – November 2, 2023

Department of Product

To prove that, Plain integrates with other product favorites like Linear and Slack and some of its most powerful features include the ability to embed bug report forms directly into your product along with a feature that integrates real customer data into specific support issues. But many customers are dissatisfied with service bots.