Userpilot

JULY 24, 2023

Every new product launch is equal parts intimidating and exciting. As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. Therefore, you need a solid product launch plan to ensure your product isn’t among the 95% of new products that fail each year.

Product launches 77

Product launches User Testing Product Research ChatGPT 77

Userpilot

SEPTEMBER 15, 2023

What’s preference testing? How to conduct a preference test and collect feedback ? TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. What is a preference test? Is preference testing the same as A/B testing?

User Testing 73

User Testing Product Research Data Visualization Feedback Software 73

Userpilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? Userpilot is a product adoption platform that offers an AI-powered writing assistant to generate SaaS microcopy. ChatGPT has gained popularity for its versatility in overcoming writer’s block and as a brainstorming tool.

Feedback Software 89

Feedback Software Analytic Tools Research Software Data Visualization 89

The Product Cafe

APRIL 26, 2023

Hello, all you product-loving folks! 💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, and more. Do you ever find yourself mindlessly scrolling through social media only to stumble upon a product that catches your eye?

Product Research 52

Product Research Artificial Inteligence Feedback Software Data Visualization 52

UX Planet

JANUARY 12, 2024

OpenAI recently released a long-awaited store for GPTs. Now, ChatGPT Plus subscribers can access a collection of GPTs created by different users. We see a search bar and some categories such as Top Picks, Dall-e, Writing, Productivity. And identify both the positive and negative sides of the product.

ChatGPT 98

ChatGPT UX Finance Research Software 98

Gainsight

MAY 17, 2023

Pulse 2023 opened today, and with it, the community of thousands of Customer Success (CS), Product, and Community professionals set in motion the next era of our industry: Digital Customer Success (DCS). What’s Next: Digital Customer Success The theme of Pulse 2023 is What’s Next? Welcome to the stage, ChatGPT.

Generative AI 52

Generative AI Reporting Tools Customer Experience ChatGPT 52

Alchemer Mobile

JUNE 15, 2024

There’s good reason for it – early adopters are already seeing massive benefits in productivity, innovation, and automation that are returning solid commercial gain. You only have to look at what’s happened to ChatGPT to understand the impact of an “open” model.

Artificial Inteligence 100

Artificial Inteligence Data Visualization Reporting Tools Feedback Software 100

UX Planet

DECEMBER 12, 2023

Photo by Rolf van Root on Unsplash The rise of generative AI in 2023 has been prominent, with significant progression in tools like OpenAI’s ChatGPT and Google’s Bard. Research problem space Photo by Markus Winkler on Unsplash The very first step that UX designers engage themselves in is understanding the problem space.

Generative AI 98

Generative AI UX Research Software User Testing 98

Intercom, Inc.

DECEMBER 28, 2022

We’re planning some exciting new developments around here, and we look forward to providing more valuable, engaging material to help you support your customers in 2023. P.S. Keen to get ahead of the competition in 2023? Intercom’s product principles: A series exploring the beliefs that shape what and how we build.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Product Talk

SEPTEMBER 6, 2023

In addition to delivering a keynote at the Product at Heart conference (in case you missed it, you can find the video and transcript of that presentation here ), conference co-organizer Petra Wille also invited me to participate in a fireside chat at the Leadership Forum event. Introduction: What Is Product Discovery?

Product Research 244

Product Research User Testing ChatGPT Research Software 244

Business of Software Conference

SEPTEMBER 20, 2023

Gallup’s research reveals that businesses make the wrong managerial choices a staggering 82% of the time, leaving just one out of every ten managers genuinely effective in their role. Feedback is most effective when it is delivered by someone who passes the credibility test, as their words are more likely to be heard and accepted.

ChatGPT 52

ChatGPT Feedback Software Research Software Product Research 52

Gainsight

AUGUST 20, 2024

According to a 2024 Forbes Advisor survey , a staggering 64% of respondents in SaaS believe AI will enhance customer relations and productivity. Fast forward to the 2020s, AI is now an integral part of business, thanks to advancements like OpenAI’s ChatGPT, which have shifted AI from research labs to mainstream technology.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Product Warrior

JANUARY 26, 2023

But I predict 2023 will be the year product management will get to reap the benefits of both, thanks to the impact of cognitive automation. But I hear stories of data analysis, query answering, and desk research eating up resources all the time. If PMs wanted to crunch numbers, they’d be working as analysts at banks.

Research Software 52

Research Software ChatGPT Product Manager Product Management 52

Userpilot

APRIL 6, 2023

TL;DR AI tools can help CSMs become more efficient and productive by automating mundane tasks of little value. Some of the best AI tools for CSMs range from multifunctional staples such as ChatGPT to AI meeting assistance and chatbots. What are customer success managers (CSMs) & what is customer success?

Data Visualization 86

Data Visualization Analytic Tools Research Software Customer Experience 86

Modus Create

FEBRUARY 5, 2024

But 2023 felt different. This is one of the core takeaways from our latest research, Investing in Digital Transformation and Product Development , featuring insights from 377 product development decision-makers in the US and UK. Every year is a year of disruption.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

Andrew Chen

JANUARY 3, 2024

First, I did not write much in 2023 (I was busy!!) but am proud of what I published… Blog posts from 2023 How to design a referral program. I also discuss the weaknesses of referral programs rather than products that are intrinsically viral. What to do when product growth stalls.

Books 86

Books ChatGPT Reporting Tools Research Software 86

Userpilot

APRIL 24, 2024

In 2023, over 26% of investments in American startups were directed toward AI-related companies. From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. How to implement AI to build better products. About 73% of U.S.

Analytic Tools 66

Analytic Tools Feedback Software Data Visualization Reporting Tools 66

Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. Accessibility features are making UX design more inclusive.

Analytic Tools 88

Analytic Tools Data Visualization User Testing Reporting Tools 88

Gainsight

OCTOBER 4, 2023

And, while an iframe over ChatGPT is better than nothing, these basic solutions lack the data privacy and analytics power of a robust AI engine that crunches real customer data. Adoption Explorer uses AI to help CSMs figure out how clients are using their product. Enter Horizon AI. What’s Horizon AI?

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Engineering 52

Product Talk

JANUARY 10, 2024

Image created by ChatGPT 4 using DALL-E 2 Happy New Year! You might remember that at the start of 2023 , I announced that I wasn’t setting any goals for the year. As 2023 wound down, I started to reflect on the year and to also look forward to 2024. I was disappointed that 2023 didn’t turn out as planned.

ChatGPT 205

ChatGPT Feedback Software Product Research Generative AI 205

Department of Product

NOVEMBER 2, 2023

The Department of Product Briefing ←All newsletter briefings Hi product people ?, This week, we came across an intriguing but beautiful new product that promises to be a simpler way to build a second brain. They’ve infused some incredibly satisfying sound effects into their product design and you can check it out here.

Research Software 52

Research Software Data Visualization Analytic Tools Reporting Tools 52

Modus Create

JUNE 20, 2023

We‘ve identified six digital product development trends gaining traction among enterprises across industries and markets. These trends are based on feedback from our projects with several global 2000 enterprises and reinforced by a prominent uptick in Google Trends (which tracks what people search for over a period of time).

Feedback Software 98

Feedback Software Reporting Tools Development Technical Review 98

Lenny Rachitsky

DECEMBER 12, 2023

Each week I tackle reader questions about building product, driving growth, and accelerating your career. 👋 Hey, Lenny here! Welcome to this month’s ✨ free edition ✨ of Lenny ’ s Newsletter. This post is now the single best way to find my best stuff across both the newsletter and podcast.

User Testing 88

User Testing B2C Product Research B2B 88

Lenny Rachitsky

SEPTEMBER 3, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. He spent the past decade as a VC and product leader helping world-class companies like Faire, Quizlet, and Ibotta accelerate their growth. This makes products less sticky and retention more difficult.

User Testing 105

User Testing Framework Feedback Software Onboarding KPIs 105

Usersnap

JUNE 15, 2023

Building a powerful SaaS product takes way more than just an idea. Without a systematic approach to your product management process and clear roadmap, you’ll likely face several hurdles like lack of direction, unclear priorities, wasted resources, missed deadlines, difficulty in scaling, and more. What is a product management process?

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Business of Software Conference

OCTOBER 11, 2023

Notes from the Sigmacorns at BoS USA 2023. Why these questions should be asked Feedback, performance, and competitor relations Feelings (pride or jealousy) about own company and others Relevance of important values and aspirations Exact choices: Extract the choices that your company makes as attributes What does the company do?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

The Product Coalition

JULY 4, 2023

In this article we’ll describe our own Product Hunt launch experience. Our team launched on three different occasions with our Nitro professional translation service , and each launch ended in a successful victory, with placement among the top products of the day. Before each new launch we improved our product.

Customer Experience 122

Customer Experience B2B ChatGPT Reporting Tools 122

Userpilot

AUGUST 15, 2023

A product launch marketing plan is more than a simple press release announcing your product. It is the process that guides you to a successful product release. With several product launches occurring every day, you need something special to ensure your announcement doesn’t get lost in the noise. Let’s begin!

Product launches 75

Product launches User Testing Feedback Software Research Software 75

Product Talk

APRIL 19, 2023

The world of digital products is evolving quickly. Whether you’re trying to keep track of everything you learn about your customers during continuous discovery , keep tabs on the latest thought leadership and learnings from others in the industry, or keep on top of all the newest products on the market, you can quickly get overwhelmed.

Research Software 130

Research Software Data Visualization Product Research Systems Review 130

Department of Product

OCTOBER 19, 2023

The Department of Product Briefing ←All newsletter briefings Hi product people ?, For product teams, the success of Netflix’s ad-funded model shows that for specific product categories, introducing an ad-funded tier may not be the bug bear we think it is. The company added a massive 8.76 billion, up 7.8% year on year.

Research Software 52

Research Software Analytic Tools Data Visualization Feedback Software 52

The Product Coalition

JUNE 18, 2023

With the latest popularity of ChatGPT, I assume all enterprises and governments will use AI in the next five years. With ChatGPT, fraudsters can easily create fake websites, consumer reviews, and posts. Today half of the US enterprises use AI, and the remaining are already evaluating AI. We are already aware of these issues.

Research Software 124

Research Software ChatGPT Data Visualization Systems Review 124