The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model.

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Analytic Tools Data Visualization Reporting Tools Startups 137

Department of Product

NOVEMBER 16, 2023

Meanwhile, earnings season continued and amongst the major companies to report their latest earnings this week was Instacart. It is the company’s first earnings since going public and overall Instacart reported a loss of almost $2 billion. Technical explainers – What’s the difference between AI and machine learning?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Artificial Inteligence 52

The Product Coalition

DECEMBER 26, 2023

Computer vision is a branch of the broader concept of “artificial intelligence.” The healthcare software development industry is no stranger to computer vision applications. CT scans, MRIs, and X-rays all use computer vision technologies to some level. from 2023 to 2030. and Alphabet.

Healthcare 129

Healthcare Research Software Analytic Tools Reporting Tools 129

Department of Product

OCTOBER 5, 2023

Features include networked note taking, voice transcriptions and integrations with calendar tools like Google Calendar and Outlook. Anthropic’s LLM, Claude 2, is proficient in a range of tasks, from dialogue generation to detailed instruction and has very high scores in GRE exams, scoring 76.5% and beating ChatGPT’s 50.3%.

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence Data Visualization 52

Department of Product

SEPTEMBER 28, 2023

, Spotify has unveiled a new feature called Voice Translation which allows content creators to clone their voice and translate it into other languages. The results are remarkably realistic and the new tools could have an impact on product teams. What are the traits of fast, productive software engineering teams?

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Department of Product

SEPTEMBER 14, 2023

Height is a new project management tool for product teams and they’ve just launched 2.0 Permit is a full stack plug and play tool that allows product teams to decouple policies from code by introducing permissions on the front end, backend and via no-code drag and drop elements. which gives product teams AI super powers.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Department of Product

OCTOBER 26, 2023

Meanwhile, quarterly earnings season kicked off this week and major tech companies reported their latest performance. Microsoft impressed with a 27% jump in net income as the company reported revenues of $56.52 Usage data pertains to the way a user interacts with a service.

Data Visualization 52

Data Visualization Analytic Tools Research Software Artificial Inteligence 52

Gainsight

SEPTEMBER 25, 2023

As such, Customer Success (CS) has grown to rely on mission-critical platforms that serve as a single source of truth for customer data. The Gartner® Market Guide to Customer Success Platforms provides valuable insights into the evolving trends and themes shaping this dynamic landscape. At Gainsight, we launched Horizon AI in 2021.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

Modus Create

JUNE 20, 2023

Here’s what’s capturing the attention of global enterprises in 2023. Serverless architecture Search results for “serverless architecture” over the past 5 years (2/24/2023) Serverless architecture allows developers to create products without managing the underlying infrastructure. billion in value. It’s also an organizational change.

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Feedback Software Reporting Tools Development Technical Review 98

Department of Product

NOVEMBER 9, 2023

Other helpful products on our radar this week include a new API integration management tool which promises to help companies onboard and manage third party APIs more efficiently. Your product or service has a form. A closer look at how companies are deploying AI with some inspiration for your product. It needs information.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Userpilot

APRIL 24, 2024

In 2023, over 26% of investments in American startups were directed toward AI-related companies. What AI tools you can use. AI tools can visualize trends and anomalies in real-time. Userpilot is a product growth platform that uses AI to power its writing assistant and localization features. About 73% of U.S.

Analytic Tools 66

Analytic Tools Feedback Software Data Visualization Reporting Tools 66

The Product Coalition

NOVEMBER 23, 2023

Growing market investments indicate that digital health solutions are becoming more sophisticated and widely accepted. In today’s healthcare, digital technology is becoming increasingly vital. The multifaceted service platform is the solution to the industry’s key challenges.

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Research Software Analytic Tools Reporting Tools Data Visualization 125

Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The company raised $6 million in seed funding last year and is hoping to become part of the modern product team’s tool stack. Enjoy the rest of your week! Full research paper.

Research Software 52

Research Software Data Visualization Analytic Tools Reporting Tools 52

Userpilot

OCTOBER 12, 2023

A/B testing tools take that to the next level by letting you test two versions of a product flow, web page, or landing page, then see how the different versions perform. In this guide, we’ll go over the must-have features any A/B testing tool should have and walk you through 14 tools that can improve test performance in any use case!

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Reporting Tools 89

Arkenea

AUGUST 16, 2024

According to a report, 725 data breaches were reported to OCR and more than 133 million records were exposed or impermissibly disclosed. Certain technologies such as data encryption methods,, AI, AWS are used to prevent cyberattacks, but the same is true that tech is maliciously used for data breaches.

Healthcare 52

Healthcare Data Visualization Reporting Tools Artificial Inteligence 52

Department of Product

SEPTEMBER 21, 2023

Apple’s iOS17 officially launches this week but there’s another operating system worth exploring, too. TimeOS is described as the world’s first “time operating system” and this week the company unveiled a new browser extension. The Department of Product Briefing ←All newsletter briefings Hi product people ?,

Research Software 52

Research Software Analytic Tools Feedback Software Reporting Tools 52

Department of Product

OCTOBER 12, 2023

Space OS, from Berlin-based startup Deta, thinks there’s a better way to run your desktop’s operating system. It imagines operating systems as an infinite canvas on which you can take notes, watch movies or run full apps just by drawing on the screen. Enjoy the rest of your week!

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Data Visualization 52

Usersnap

MAY 17, 2023

But what if I told you there’s a game-changing solution? Website annotation tools can enhance collaboration and communication among online communities and provide valuable insights and suggestions for web developers, product managers and content creators. That’s where website annotation tools come into play! website.

Feedback Software 52

Feedback Software Research Software Reporting Tools Data Visualization 52

Arkenea

AUGUST 15, 2024

According to a report, 725 data breaches were reported to OCR and more than 133 million records were exposed or impermissibly disclosed. Certain technologies such as data encryption methods,, AI, AWS are used to prevent cyberattacks, but the same is true that tech is maliciously used for data breaches.

Healthcare 40

Healthcare Data Visualization Reporting Tools Artificial Inteligence 40

Userpilot

FEBRUARY 25, 2024

The former tracks trends for software users , while a consumer behavior trend mainly refers to online shopping, such as buy-now-pay-later payment methods. No-code tools are making complex tasks simple, such as building in-app product tours. Data breaches in recent years are fuelling the demand for secure software experiences.

Analytic Tools 86

Analytic Tools Data Visualization User Testing Reporting Tools 86

Userpilot

MAY 14, 2023

Choosing the best event-tracking tool for your business is not easy. To make the choice a bit easier for you, we’ve created a list of the best tools for tracking events available for SaaS teams in 2023. If you need an in-app tracking tool, your options include dedicated analytics tools or product adoption solutions.

Analytic Tools 83

Analytic Tools Data Visualization Feedback Software Reporting Tools 83

Gainsight

AUGUST 20, 2024

AI for customer success (CS), as well as AI for customer service, customer education, and customer relationship management (CRM) is evolving at a remarkable pace. This evolution is not just a tech upgrade; it’s a paradigm shift that promises to redefine interactions between Software-as-a-Service (SaaS) companies and their customers.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Userpilot

MAY 8, 2023

What are the main customer onboarding trends to watch out for in 2023? Userpilot’s State of SaaS Onboarding 2023 has just landed and we’re sharing the key insights. Try to create accessible onboarding experiences by localizing them, integrating immersive technologies and multimedia, and adjusting the UI appearance.

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Feedback Software Analytic Tools Customer Feedback Data Visualization 71

The Product Coalition

MARCH 11, 2024

These nudges subtly remind users of the limitations of the free tier, a tactic explored in a 2023 paper titled ‘The Nudge Effect in Freemium: How Interface Design Influences Upgrade Decisions’ published in the Journal of Marketing Research. For example, Duolingo’s daily streak system encourages consistent learning.

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Research Software Reporting Tools Artificial Inteligence Customer Experience 122

Gainsight

MAY 18, 2023

On day 2 of Pulse 2023, we’re FIRED UP about exciting news from some of the most innovative Gainsight teammates. The team made some showstopping announcements, from an amped-up AI engine under the hood of the Gainsight platform to personalized, effective ways to engage customers and drive value throughout the digital customer journey.

Generative AI 52

Generative AI Data Visualization Reporting Tools Analytic Tools 52

Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Luckily, customer service teams are a resilient bunch.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Lenny Rachitsky

SEPTEMBER 24, 2024

For more: Best of Lenny’s Newsletter | Hire your next product leader | Podcast | Lennybot | Swag Subscribe now Lots of questions came up after publishing my last product jobs report , so I’m back with a follow-up. Big thank-you to Amit Taylor from TrueUp and Jason Saltzman from Live Data Technologies. Indeed there has.

Marketing 116

Marketing Data Visualization Reporting Tools Artificial Inteligence 116

Usersnap

JUNE 15, 2023

The 8 stages of a product management process to smash your goals in 2023 and further. The 8 stages of a product management process to accomplish your goals in 2023 Building a winning product is challenging. To smash your goals in 2023, you must have a well-defined product management process. Questioning them.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Userpilot

JUNE 12, 2024

TL;DR A user acquisition specialist is a marketing professional focused on attracting and converting new users for a company’s products or services. This ensures your efforts are focused on platforms that yield the highest user engagement and conversion rates. Looking into tools for user acquisition specialists?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Customer Experience 52

Modus Create

SEPTEMBER 30, 2024

However, as is often the case with innovative technology, there are privacy concerns when AI is applied to such a highly regulated industry. What if the technology isn’t managed properly? As AI technology continues to improve, healthcare will continue to transform as well. AI has been revolutionary for healthcare.

Healthcare 52

Healthcare Data Visualization Reporting Tools Artificial Inteligence 52

Mironov Consulting

DECEMBER 17, 2023

  If it breaks three years from now — or has to change to work with changes in their other various systems — we’ll be expected to fix/change/adapt/improve it to meet purpose.  New financial regulations require additional reports using data items not currently in their market analysis app.

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Customer Communications Reporting Tools Artificial Inteligence User Testing 117

freshtrax

MARCH 25, 2024

Retail Tech Revolutionizing the Retail Industry In recent years, rapidly evolving digital technologies have revolutionized the retail industry. Retail tech refers to the use of the latest technology in the retail industry. Robots Advances in robot technology have greatly streamlined inventory management in retail stores.

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Technical Review Reporting Tools Customer Experience User Testing 59

Modus Create

FEBRUARY 5, 2024

But 2023 felt different. Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. In such exciting times, it might be tempting to assume that shiny new technologies will dominate digital transformation trends in 2024.

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Data Visualization Research Software Analytic Tools Customer Experience 64

Mixpanel

OCTOBER 6, 2023

And today’s warehouses and surrounding data tools (including Mixpanel’s new Warehouse Connectors ) makes that goal easier than ever to achieve. But, it’s not automatic, and, in my experience, it’s rarely the technology that goes awry. There is no perfect technology stack, only trade-offs.

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Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Intercom, Inc.

DECEMBER 20, 2022

Throughout the year, we’ve talked with and learned from industry leaders, experts, and innovators about a multitude of topics: from facing the tech slowdown to the dawn of machine learning, from the trends transforming customer support to using human insight to create memorable experiences. We learned a lot.

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Technical Review Software Review Customer Feedback Data Visualization 118

Department of Product

OCTOBER 19, 2023

Despite strong engagement, though, the company can’t quite claim to be the most watched streaming service in the US; that title still belongs to YouTube which accounts for 9.0% Instead, the star of the show was the new generative AI tools the company is building. Full report on State of AI 2023.

Research Software 52

Research Software Analytic Tools Data Visualization Feedback Software 52

Arkenea

OCTOBER 10, 2024

According to a report , over half of the respondents feel that a fantastic user experience in website design is important for a company. The report also states that 31 percent of the people think that an engaging user experience is a top priority for the website design. This offers a consistent experience across every device.

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Healthcare Data Visualization Customer Experience User Experience 52