Userpilot

MAY 16, 2023

Looking to implement the top customer engagement trends in 2023 for your SaaS business? This article has compiled the top 13 SaaS customer engagement trends you should follow in 2023 to help you navigate the emerging trends. Hyper-personalization uses real-time data to provide more contextual experiences and build loyal customers.

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Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks!

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Userpilot

OCTOBER 12, 2023

Product analytics are crucial for understanding user behavior, conducting conversion optimization, and improving the customer experience. A/B testing tools take that to the next level by letting you test two versions of a product flow, web page, or landing page, then see how the different versions perform. Analytics features.

Data Visualization 89

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Alchemer Mobile

JUNE 15, 2024

It’s no surprise business is responding to the rapidly evolving field of Generative Artificial Intelligence (GenAI). It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers.

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The Product Coalition

DECEMBER 11, 2022

If you are familiar with the term, it’s probably because you or your company have begun using DevOps processes and tools in your daily work, or because you have plans to do so sometime soon. Look At Top 12 DevOps Best Practices in 2023 1. So what does DevOps look like in the future?

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Userpilot

MAY 14, 2023

Choosing the best event-tracking tool for your business is not easy. To make the choice a bit easier for you, we’ve created a list of the best tools for tracking events available for SaaS teams in 2023. If you need an in-app tracking tool, your options include dedicated analytics tools or product adoption solutions.

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Userpilot

APRIL 24, 2024

In 2023, over 26% of investments in American startups were directed toward AI-related companies. What AI tools you can use. It also enhances their decision-making processes and provides insights necessary to personalize customer experiences , like onboarding flows for greater satisfaction and loyalty. About 73% of U.S.

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Userpilot

MARCH 20, 2023

With so many companies prioritizing their customer service efforts for a good reason, we decided to list 13 emerging customer service trends that can help you exceed customer expectations and drive business growth. One of the foremost customer service trends today is offering self-service options.

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Userpilot

FEBRUARY 25, 2024

Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. Predictive analytics are driving business decisions such as product and marketing strategy. Answer FAQs with self-service resource centers.

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Analytic Tools Data Visualization User Testing Reporting Tools 86

Reveal

DECEMBER 14, 2021

Reveal Embedded Analytics. Data Analytics Build for Embed – Simple. Predictible. Superior User Experience – Excite your users by making it easy for them to create, edit, and apply machine learning models to their own data visualizations without leaving your application.

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The Product Coalition

NOVEMBER 15, 2023

Moreover, quality and experience will be essential, as consumers will be less forgiving of poor service. Therefore, utilizing technology is not only about improving operations and service delivery but also about reimagining restaurants. As a branch of AI, machine learning is becoming more popular in the food business.

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Userpilot

MAY 8, 2023

What are the main customer onboarding trends to watch out for in 2023? Userpilot’s State of SaaS Onboarding 2023 has just landed and we’re sharing the key insights. Ongoing personalization of the onboarding experiences based on customer data, behavior, and feedback is a must. Book the demo!

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Userpilot

DECEMBER 18, 2022

Which Product Trends will take 2023 by storm? After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

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Userpilot

MAY 31, 2023

It involves leveraging AI to better understand customer preferences, analyzing data, automating processes, and delivering personalized experiences. AI and machine learning can help boost customer retention , provide quick responses via chatbots , and drive self-service. Want faster and improved content for your SaaS?

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Analytic Tools Feedback Software Customer Experience Artificial Inteligence 70

The Product Coalition

MARCH 8, 2023

What is GPT Generative Pre-trained Transformer (GPT-3) is a machine learning-driven language model developed by the OpenAI artificial intelligence lab. What makes GPT-3 unique is the sheer size of the data it was trained on. OpenAI has released an API for accessing ChatGPT and Whisper models.

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The Product Coalition

DECEMBER 26, 2023

Computer vision is a branch of the broader concept of “artificial intelligence.” Doctors have employed software for years to analyze imaging data, diagnose patients, and recommend therapies. Computer vision systems can achieve up to 99% accuracy by training deep-learning AI models with vast amounts of visual data.

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Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. Best AI tools for customer success managers (CSMs).

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Department of Product

OCTOBER 26, 2023

Meanwhile, quarterly earnings season kicked off this week and major tech companies reported their latest performance. Microsoft impressed with a 27% jump in net income as the company reported revenues of $56.52 Usage data pertains to the way a user interacts with a service.

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Department of Product

SEPTEMBER 14, 2023

Height is a new project management tool for product teams and they’ve just launched 2.0 Permit is a full stack plug and play tool that allows product teams to decouple policies from code by introducing permissions on the front end, backend and via no-code drag and drop elements. which gives product teams AI super powers.

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Reveal

JULY 27, 2022

Reveal Embedded Analytics. Data Analytics Build for Embed – Simple. Predictable. . embedded analytics ?product,?we’ve?had Provide an easy-to-integrate data analytics solution that customers?can Our goal is to deliver an amazing end-user UX for self-service?BI, BI, deep data analytics, and?

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Gainsight

SEPTEMBER 25, 2023

As such, Customer Success (CS) has grown to rely on mission-critical platforms that serve as a single source of truth for customer data. The Gartner® Market Guide to Customer Success Platforms provides valuable insights into the evolving trends and themes shaping this dynamic landscape. At Gainsight, we launched Horizon AI in 2021.

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Lenny Rachitsky

SEPTEMBER 24, 2024

For more: Best of Lenny’s Newsletter | Hire your next product leader | Podcast | Lennybot | Swag Subscribe now Lots of questions came up after publishing my last product jobs report , so I’m back with a follow-up. Combining these two data sources reveals a whole new perspective on what’s really happening in the job market.

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Department of Product

OCTOBER 5, 2023

Features include networked note taking, voice transcriptions and integrations with calendar tools like Google Calendar and Outlook. Anthropic’s LLM, Claude 2, is proficient in a range of tasks, from dialogue generation to detailed instruction and has very high scores in GRE exams, scoring 76.5% and beating ChatGPT’s 50.3%.

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Analytic Tools Research Software Data Visualization Artificial Inteligence 52

Reveal

MARCH 21, 2023

Reveal Embedded Analytics Reveal is a customer-driven product- we deliver features based on your continuous feedback so you can deliver more value to your customers. Today we are excited to deliver 15 new features & product enhancements to the Reveal visualization editor, API, data sources, and docs. What’s Next?

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Data Visualization Artificial Inteligence Download User Testing 79

Modus Create

JUNE 20, 2023

Here’s what’s capturing the attention of global enterprises in 2023. Serverless architecture Search results for “serverless architecture” over the past 5 years (2/24/2023) Serverless architecture allows developers to create products without managing the underlying infrastructure. billion in value. Well, the future has finally arrived.

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Feedback Software Reporting Tools Development Technical Review 75

Userpilot

AUGUST 30, 2023

It’s 2023, and customers have options. The expert speakers at Product Drive 2023 will answer these and many more questions. The expert speakers at Product Drive 2023 will answer these and many more questions. Join us to learn from top experts and companies. But how do you do that?

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The Product Coalition

NOVEMBER 23, 2023

Companies that integrate digital health platforms into their service framework can use facilities such as doctor-patient video conferencing, telehealth services, diagnostic lab integration, remote patient monitoring, e-pharmacy, and many other virtual health possibilities. Exploring the current ever-evolving digital health landscape 1.

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Department of Product

NOVEMBER 16, 2023

As companies continue to experiment, we should soon start to get some real data to emerge to understand whether this is true. Meanwhile, earnings season continued and amongst the major companies to report their latest earnings this week was Instacart. Technical explainers – What’s the difference between AI and machine learning?

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Analytic Tools Research Software Feedback Software Reporting Tools 52

Department of Product

NOVEMBER 9, 2023

Other helpful products on our radar this week include a new API integration management tool which promises to help companies onboard and manage third party APIs more efficiently. Your product or service has a form. And it may also use that form to display data in a process or flow. You can check it out for yourself here.

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Department of Product

SEPTEMBER 28, 2023

, Spotify has unveiled a new feature called Voice Translation which allows content creators to clone their voice and translate it into other languages. The results are remarkably realistic and the new tools could have an impact on product teams. What are the traits of fast, productive software engineering teams?

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Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The company raised $6 million in seed funding last year and is hoping to become part of the modern product team’s tool stack.

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Product Talk

JUNE 7, 2023

If you’ve never used an opportunity solution tree before, how will you incorporate this tool into your daily workflow? Bianca first learned about continuous discovery in a product management course at her previous company. The more I learned, the more it made perfect sense to me and I was eager to put that into practice.”

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Department of Product

SEPTEMBER 21, 2023

Finally, if you’re the type of person who opens a new tab every time you want to perform a new task, this tool might be useful. – Rich P.S. admissions for the Web Technologies program 2023 with Square’s Product Lead, close next week. Essential reads for product teams The latest from the Department of Product Substack ?

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Usersnap

MAY 17, 2023

We’ve all faced the frustration of trying to make sense of a web page cluttered with text and visuals. Website annotation tools can enhance collaboration and communication among online communities and provide valuable insights and suggestions for web developers, product managers and content creators. Let’s dive in!

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Userpilot

JUNE 19, 2023

It is also useful for predicting future revenue. Predictive cohort analyses use historical data to forecast future trends. Cohort retention analysis combined with feature usage analytics is also used to assess the impact of new features on user retention. Behavioral cohorts use in-app behavior to group users.

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Data Visualization Analytic Tools Customer Experience Customer Feedback 74

Arkenea

AUGUST 16, 2024

According to a report, 725 data breaches were reported to OCR and more than 133 million records were exposed or impermissibly disclosed. Data breaches is one of the common healthcare cybersecurity attacks. Some of the repercussions of data breaches include financial fraud, identity theft, and harm to patient’s life.

Healthcare 52

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Department of Product

OCTOBER 12, 2023

Finally, if you’re currently going through a vendor onboarding process which involves security and compliance issues, this new tool might help. Why did HelloFresh succeed where BlueApron failed – and what lessons can you learn from their success? ?Knowledge Fascinating report from Google on search trends.

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