Userpilot

FEBRUARY 6, 2023

If you are wondering how actionable analytics can help you boost product growth in 2023, this post is for you! In this article, we cover everything about different types of actionable analytics, how to collect those actionable insights and the best tools you can use to harness the analytical data. Let’s get started.

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The Product Coalition

MARCH 8, 2023

Transforming User Experience: Exploring the Game-Changing Capabilities of ChatGPT APIs in Next-Generation Applications Are you ready to take your applications to the next level with the power of conversational AI? OpenAI has released an API for accessing ChatGPT and Whisper models. Let’s dive in!

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The Product Coalition

DECEMBER 11, 2022

By following these 12 devops best practices, you can ensure that your transition into 2023 goes smoothly, bringing you and your company further success in the process. Look At Top 12 DevOps Best Practices in 2023 1. An advantage is that you can get feedback from customers quickly to improve your product.

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Userpilot

MAY 31, 2023

By leveraging AI-powered solutions, SaaS companies can unlock a myriad of opportunities to enhance customer satisfaction, engagement , and overall user experience. In this article we’ll look at 10 ways to leverage AI in SaaS, specifically focusing on how it can revolutionize business processes and improve the customer experience.

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Userpilot

MARCH 20, 2023

With so many companies prioritizing their customer service efforts for a good reason, we decided to list 13 emerging customer service trends that can help you exceed customer expectations and drive business growth. One of the foremost customer service trends today is offering self-service options.

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The Product Coalition

DECEMBER 22, 2022

Learn from the finest to create your top-tier product or keep up with the most recent SaaS developments. Saas Statistics: The latest report for Saas Startups in 2022 and prediction for 2023 Saas Statistics in 2022: Updating the latest news The SaaS market will be worth approximately $170 billion by 2022. What Is Saas? — Brief

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ProductPlan

MARCH 21, 2024

We’ve been crunching the numbers, analyzing the trends, and distilling them into bite-sized insights so that you can have the tools you need to thrive as a product leader. We compiled insightful responses from over 1400 product professionals worldwide and analyzed them to spot the latest trends. And guess what?

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Userpilot

DECEMBER 18, 2022

Which Product Trends will take 2023 by storm? After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

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Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends.

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Product Talk

JUNE 7, 2023

If you’ve never spoken with a customer, how will you be able to set up interviews every single week? Our customers are both the companies that rely on us to train their workforce and workers who need an easy and effective way to learn English and communicate with their teammates,” says Bianca.

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Modus Create

JUNE 20, 2023

These trends are based on feedback from our projects with several global 2000 enterprises and reinforced by a prominent uptick in Google Trends (which tracks what people search for over a period of time). Here’s what’s capturing the attention of global enterprises in 2023. billion in value. Well, the future has finally arrived.

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Userpilot

OCTOBER 12, 2023

Product analytics are crucial for understanding user behavior, conducting conversion optimization, and improving the customer experience. Testing tools should have advanced user segmentation capabilities that help you target specific groups and analyze test results by segment. Segmentation capabilities. A/B testing types.

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Department of Product

NOVEMBER 16, 2023

Q&A is a new feature from the company which allows users to get answers about any document in a workspace through a conversational UI. It works by analysing process flows and creating an intelligence graph that can be queried through a chat interface by different departments to understand how processes work. ML is a subset of AI.

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Department of Product

OCTOBER 5, 2023

Speaking of which, Microsoft has revealed it is developing a new feature for Outlook that will allow users to keep track of any meetings they can’t attend in person. Anthropic’s LLM, Claude 2, is proficient in a range of tasks, from dialogue generation to detailed instruction and has very high scores in GRE exams, scoring 76.5%

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Lenny Rachitsky

SEPTEMBER 24, 2024

for PM roles The three most common hard skills that hiring managers are looking for from PMs are SQL, Jira, and experience with LLMs The fastest-shrinking roles right now are diversity and scrum masters Machine-learning engineers and data engineers are the most in-demand tech functions right now Loads more surprises and insights in the data below.

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Reveal

DECEMBER 14, 2021

Ever since we launched our embedded analytics product, we’ve had 3 main goals: Fast & Easy Integration – Provide an easy to integrate data analytics solution that customers can integrate into their existing applications with no added requirements. Increase adoption of evidence-based decision-making.

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Reveal

MARCH 21, 2023

Reveal Embedded Analytics Reveal is a customer-driven product- we deliver features based on your continuous feedback so you can deliver more value to your customers. Thanks for being a Reveal customer! What’s Next? Our Q2 release will be in the May / June timeframe, and our goals for the year are in the roadmap blog.

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Department of Product

OCTOBER 26, 2023

Discord is expanding its new monetization strategy, making its app hub available to users in Europe and the UK. Teams also continues to maintain its grip on the workplace comms space with more than 320 million monthly active users. Usage data pertains to the way a user interacts with a service.

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Reveal

JULY 27, 2022

Provide an easy-to-integrate data analytics solution that customers?can give you control of the features in your app, making it a seamless part of the user’s app experience.?? Superior User Experience? With our simple, fixed price, you can reach an unlimited number of users on any device without paying any extra usage fees.??

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Department of Product

NOVEMBER 9, 2023

Formless is a startup that believes the future of user input is conversational and they’ve built a new feature which allows product teams to transform their 404 pages into conversational, contextual, help pages which guide users back to what they were originally looking for.

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Department of Product

SEPTEMBER 14, 2023

Retool AI allows product teams to integrate AI features directly into their products using any AI model or LLM, without having to build them from scratch. The company’s CEO says the implementation of Intercom’s customer service chatbot combined with Retool’s access to LLMs upped the bots success rate from 20% to 60%.

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Gainsight

SEPTEMBER 25, 2023

Customer Success Management has matured over the last decade to become a mission-critical practice that efficiently and effectively protects Net Revenue Retention (NRR) and fuels expansion pipeline. As such, Customer Success (CS) has grown to rely on mission-critical platforms that serve as a single source of truth for customer data.

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Userpilot

JUNE 19, 2023

TL;DR Cohort retention analysis tracks how distinct groups of users engage with the product over a period of time. Teams use cohort retention analysis to evaluate their strategies and analyze long-term user behavior trends to improve customer retention. Behavioral cohorts use in-app behavior to group users.

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Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. In this article, we will explore: How to leverage AI tools for customer success and retention. How can customer success managers address the challenges and concerns around AI when it comes to providing a better user experience?

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Department of Product

SEPTEMBER 21, 2023

Questions do remain though, about the accuracy of Bard and Google has acknowledged this with the introduction of a ‘Google It’ button which allows users to use Search as a fact checker. Users won’t be able to purchase subscriptions until November but the new tools are part of a wave of new monetization options for creators.

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Userpilot

APRIL 24, 2024

In 2023, over 26% of investments in American startups were directed toward AI-related companies. From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. How can SaaS businesses leverage artificial intelligence?

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Usersnap

JUNE 15, 2023

The 8 stages of a product management process to smash your goals in 2023 and further. Having a well-thought-out product management process can help you build a high-impact product roadmap, smartly collect customer feedback, know which initiatives or requests to prioritize, get executive buy-ins, etc. Gathering customer feedback.

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The Product Coalition

OCTOBER 30, 2023

This was the third conversation we were having about the product, an app that served our own company along with external customers. And we all know that internal customers take more work to manage. But I also recognized it was a significant change for stakeholders and customers. What about the customer’s goals?

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Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Luckily, customer service teams are a resilient bunch.

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Userpilot

JUNE 12, 2024

Understanding the salary landscape for user acquisition specialists is crucial whether you’re entering the field or looking to advance your career. TL;DR A user acquisition specialist is a marketing professional focused on attracting and converting new users for a company’s products or services.

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eG Innovations

FEBRUARY 28, 2023

Learn how the features and pricing of eG Enterprise stack up compared to alternatives solutions such as SolarWinds, LogicMonitor, DataDog, Dynatrace, Splunk and ControlUp. Learn how the features and pricing of eG Enterprise stack up compared to alternatives solutions such as SolarWinds, LogicMonitor, DataDog, Dynatrace, Splunk and ControlUp.

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Userpilot

MAY 14, 2023

To make the choice a bit easier for you, we’ve created a list of the best tools for tracking events available for SaaS teams in 2023. TL;DR An event-tracking system is an application for recording and analyzing user interactions with your product or website. That’s everything that the user does in the app or on the website.

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The Product Cafe

APRIL 26, 2023

I come in many shapes and sizes, and I'm essential for discovering what the customer desires. trillion in 2023, businesses are in a frenzy to grab our attention and drive us toward their products. Well, through the power of Artificial Intelligence, of course!🤖 The answer is at the end of this newsletter.

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Modus Create

FEBRUARY 5, 2024

But 2023 felt different. Regardless of the latest technology, business leaders are still asking: How can we execute a successful strategy to engage our customers, improve efficiencies, and future-proof the business? There are many reasons to prioritize cybersecurity , including the simplest one: your customers care.

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Usersnap

MAY 17, 2023

The struggle to highlight crucial details, collaborate effectively, and provide targeted feedback is real. Website annotation tools can enhance collaboration and communication among online communities and provide valuable insights and suggestions for web developers, product managers and content creators. Let’s dive in!

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UX Studio

AUGUST 13, 2023

The increasing role of sound design in UX Sound design plays a critical role in creating a positive user experience for voice service technology. The right sounds can help users navigate the technology more easily, and audio clues for feedback are crucial for voice interactions.

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Gainsight

MAY 18, 2023

On day 2 of Pulse 2023, we’re FIRED UP about exciting news from some of the most innovative Gainsight teammates. The team made some showstopping announcements, from an amped-up AI engine under the hood of the Gainsight platform to personalized, effective ways to engage customers and drive value throughout the digital customer journey. “The

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