Department of Product

NOVEMBER 16, 2023

Meanwhile, earnings season continued and amongst the major companies to report their latest earnings this week was Instacart. It is the company’s first earnings since going public and overall Instacart reported a loss of almost $2 billion. For more premium analysis check out the Department of Product paid substack. ?

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Analytic Tools Research Software Feedback Software Artificial Inteligence 52

Userpilot

MAY 14, 2023

Choosing the best event-tracking tool for your business is not easy. To make the choice a bit easier for you, we’ve created a list of the best tools for tracking events available for SaaS teams in 2023. If you need an in-app tracking tool, your options include dedicated analytics tools or product adoption solutions.

Analytic Tools 85

Analytic Tools Data Visualization Feedback Software Reporting Tools 85

The Product Coalition

DECEMBER 26, 2023

It is concerned with the analysis of still photos or video streams in order to reach conclusions and take specified actions. The healthcare software development industry is no stranger to computer vision applications. CT scans, MRIs, and X-rays all use computer vision technologies to some level. from 2023 to 2030.

Healthcare 112

Healthcare Research Software Analytic Tools Reporting Tools 112

Userpilot

APRIL 24, 2024

In 2023, over 26% of investments in American startups were directed toward AI-related companies. What AI tools you can use. AI tools can visualize trends and anomalies in real-time. Userpilot is a product growth platform that uses AI to power its writing assistant and localization features. About 73% of U.S.

Analytic Tools 67

Analytic Tools Feedback Software Data Visualization Reporting Tools 67

Mixpanel

JANUARY 17, 2024

Our 2024 Benchmarks Report explores what average and best-in-class digital product growth looks like in your industry. Get the report now. This is why we decided to cover more ground for product builders in our 2024 Benchmarks Report. Check out the report now to begin charting your course.

Data Visualization 59

Data Visualization Reporting Tools Analytic Tools Customer Feedback 59

Alchemer Mobile

JUNE 15, 2024

It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. Most existing tools don’t connect the core capabilities that businesses need to drive enterprise goals and meet CX objectives.

Artificial Inteligence 100

Artificial Inteligence Customer Experience Data Visualization User Testing 100

Department of Product

NOVEMBER 9, 2023

Other helpful products on our radar this week include a new API integration management tool which promises to help companies onboard and manage third party APIs more efficiently. Department of Product) Process – How to use conjoint analysis for product decision-making Ever make business decisions based on a hunch, or gut feeling?

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Department of Product

OCTOBER 12, 2023

Space OS, from Berlin-based startup Deta, thinks there’s a better way to run your desktop’s operating system. It imagines operating systems as an infinite canvas on which you can take notes, watch movies or run full apps just by drawing on the screen. Enjoy the rest of your week!

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Analytic Tools Research Software Reporting Tools Data Visualization 52

Department of Product

OCTOBER 5, 2023

Features include networked note taking, voice transcriptions and integrations with calendar tools like Google Calendar and Outlook. Finally, if you’re looking for salary benchmarks ahead of a potential career move, check out these free reports. Spotify is launching a new audiobooks service with over 150,000 titles.

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence Data Visualization 52

Department of Product

OCTOBER 26, 2023

Meanwhile, quarterly earnings season kicked off this week and major tech companies reported their latest performance. Microsoft impressed with a 27% jump in net income as the company reported revenues of $56.52 Usage data pertains to the way a user interacts with a service. Habitat helps researchers get it done in minutes.

Data Visualization 52

Data Visualization Analytic Tools Research Software Artificial Inteligence 52

Userpilot

AUGUST 20, 2024

Beable Education is an e-learning platform designed to enhance literacy and prepare K-12 students for life and career success. TL;DR Challenge : Beable needed a tool to showcase their product’s value , communicate with students directly, train teachers, collect feedback , and analyze user engagement.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Research Software 97

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

Feedback Software 77

Feedback Software Analytic Tools Research Software Customer Feedback 77

Userpilot

DECEMBER 21, 2022

Marketing analytics tools are a product marketing manager’s best friend. In this article, we cover: What are marketing analytics tools and why they are essential for marketing teams and marketing agencies? Key features to look for when shopping around for marketing tools. What are marketing analytics tools?

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Research Software 81

Gainsight

NOVEMBER 16, 2023

Through its leading automation technology, SS&C Blue Prism enables business leaders of the future to navigate around the roadblocks of ongoing digital transformation in order to truly reshape and evolve how work gets done—for the better. The post Announcing the 2023 Pulse Europe GameChanger Award Winners! Want more inspiration?

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Reporting Tools Analytic Tools Data Visualization Telecommunications 52

Userpilot

OCTOBER 24, 2023

It starts with conversion path analysis. Finally, conversion path analysis can show you how to dramatically improve user onboarding. You can use an assisted conversions report in Google Analytics to figure out which of your conversion paths (i.e. The final type of conversion path analysis is growth-based.

Analytic Tools 83

Analytic Tools Data Visualization Customer Experience Reporting Tools 83

Userpilot

NOVEMBER 23, 2023

Cohort analysis is one of the most useful kinds of product analytics reports. TL;DR Cohort analysis involves tracking and analyzing how different groups of users with common characteristics behave inside the product. Behavioral cohort analysis helps you identify patterns in user behavior that affect your KPIs.

Analytic Tools 52

Analytic Tools Data Visualization Onboarding KPIs Reporting Tools 52

DevelopmentCorporate

FEBRUARY 3, 2024

The Software Equity Group regularly publishes great research on SaaS M&A. Recently they released their SEG 2024 Annual SaaS Report. The report includes: An Overview of Public SaaS Companies. In 2023, there was a notable increase in M&A activity, showing a robust performance with a 9% rise over 2020, pre-COVID levels.

Research Software 64

Research Software Software Review Reporting Tools Data Visualization 64

Alchemer Mobile

JUNE 15, 2024

While there’s been a lot of hype about what artificial intelligence (AI) technology can do, there’s also recognition we’ve entered a new climate for business growth. According to a 2024 report by Accenture, more than $10.3 Alchmer Pulse uses a blend of AI technologies, including GenAI, to unlock deep insights from the data.

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Artificial Inteligence Data Visualization Reporting Tools Feedback Software 100

Userpilot

FEBRUARY 25, 2024

The former tracks trends for software users , while a consumer behavior trend mainly refers to online shopping, such as buy-now-pay-later payment methods. No-code tools are making complex tasks simple, such as building in-app product tours. Data breaches in recent years are fuelling the demand for secure software experiences.

Analytic Tools 89

Analytic Tools Data Visualization User Testing Reporting Tools 89

Userpilot

JULY 4, 2023

Whether you’re collecting data for new customer signups, gathering user feedback , conducting customer success surveys, or anything else, an online form builder is a very useful tool to have in your toolbox. TL;DR Typeform is an online form-building tool for creating conversational surveys , quizzes, and more. Let’s begin!

Data Visualization 68

Data Visualization Analytic Tools Feedback Software Embedded Analytics 68

Userpilot

SEPTEMBER 28, 2023

While UX professionals say that user experience is vital to business success, most of them aren’t making the most of UX analysis. Product analytics tools can provide key growth insights that help you solve user problems and provide killer user experiences at the same time. Here’s a guide on how to use these tools.

User Friction 83

User Friction Analytic Tools Data Visualization Feedback Software 83

Agile Velocity

AUGUST 30, 2023

We have developed a Kanban Excel reporting template for you to use when measuring Cycle Time. This template is for a team to generate a cycle time and spectral analysis charts. The Spectral Analysis Chart shows the frequency in which we are meeting certain cycle times.

Reporting Tools 52

Reporting Tools Agile Feedback Software Development 52

Lenny Rachitsky

SEPTEMBER 24, 2024

For more: Best of Lenny’s Newsletter | Hire your next product leader | Podcast | Lennybot | Swag Subscribe now Lots of questions came up after publishing my last product jobs report , so I’m back with a follow-up. Big thank-you to Amit Taylor from TrueUp and Jason Saltzman from Live Data Technologies. Indeed there has.

Marketing 114

Marketing Data Visualization Reporting Tools Artificial Inteligence 114

Usersnap

JUNE 27, 2023

Moreover, we’ll introduce you to the powerhouse tool, Usersnap, designed to streamline and elevate your beta testing process to new heights. Effective strategies for finding beta testers include leveraging networks, social media, and specialized platforms like BetaTesting. Let’s dive in and discover the path to success!

User Testing 52

User Testing Data Visualization Product Research Customer Feedback 52

Userpilot

AUGUST 29, 2023

They also need tools to help them do their job: Userpilot is a powerful, end-to-end product management solution, offering a range of capabilities from gathering feedback, to providing support to engaging users with in-app messages, and far more. In a small startup, a product manager might oversee everything.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Research Software 87

Product Talk

DECEMBER 13, 2023

We often hear from people that building an opportunity solution tree is hard work. And perhaps one of the most challenging parts of building opportunity solution trees is defining the outcome that you put at the top. What exactly is intelligence analysis? DarkBlue is also not the type of tool you use every day.

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Data Visualization Analytic Tools Technical Review Reporting Tools 272

Gainsight

NOVEMBER 30, 2023

The field of Customer Success (CS) is evolving, as new technologies offer a path to scale CS teams while guiding users through today’s increasingly digital customer journey more efficiently and effectively. Here are our top takeaways from The State of AI in CS, 2023 Report.

Research Software 52

Research Software Analytic Tools Reporting Tools User Testing 52

Userpilot

JUNE 12, 2024

TL;DR A user acquisition specialist is a marketing professional focused on attracting and converting new users for a company’s products or services. This ensures your efforts are focused on platforms that yield the highest user engagement and conversion rates. Looking into tools for user acquisition specialists?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Customer Experience 52

Userpilot

OCTOBER 27, 2023

We also look at the pros and cons of using Mixpanel cohort reports and the reasons you may want to consider an alternative product analytics tool for this job! The easiest way to create a cohort in Mixpanel is through the retention report. How do I create a user cohort report in Mixpanel? Mixpanel retention report.

Data Visualization 85

Data Visualization Technical Review Analytic Tools Software Review 85

The Product Coalition

MARCH 11, 2024

These nudges subtly remind users of the limitations of the free tier, a tactic explored in a 2023 paper titled ‘The Nudge Effect in Freemium: How Interface Design Influences Upgrade Decisions’ published in the Journal of Marketing Research. For example, Duolingo’s daily streak system encourages consistent learning.

Research Software 105

Research Software Reporting Tools Artificial Inteligence Customer Experience 105

eG Innovations

JANUARY 25, 2023

eG Innovations at IGEL DISRUPT 2023 eG Innovations is an IGEL Ready partner, and I’m delighted to let you all know that we are a silver sponsor at the IGEL DISRUPT End User Computing (EUC) Forum taking place in Munich, February 14-16, 2023. Microsoft Azure Virtual Desktop, or just plain old Remote Desktop Services.

Reporting Tools 52

Reporting Tools Research Software Enterprise User Testing 52

Mironov Consulting

DECEMBER 17, 2023

  If it breaks three years from now — or has to change to work with changes in their other various systems — we’ll be expected to fix/change/adapt/improve it to meet purpose.  New financial regulations require additional reports using data items not currently in their market analysis app.

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

Userpilot

JUNE 6, 2023

We also look at various tools that can help you harness the power of analytics to drive your product growth. Segment analysis allows you to find common patterns in the behavior of similar users, for example, the factors that cause customer dissatisfaction. Various kinds of analyses that can benefit your processes.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 59

Userpilot

JULY 31, 2023

TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. Paths, Funnels , Segmentation, and Retention analysis are some of the analytics features that Pendo is known for. Pendo is a digital adoption platform (DAP). How can software companies use Pendo? What is Pendo?

Data Visualization 74

Data Visualization Feedback Software Analytic Tools Reporting Tools 74

Intercom, Inc.

JULY 15, 2022

By the end of the year we will also fully localize our Contacts, Articles and Reporting products and will finish full product localization in early 2023. When you’re as obsessed with customer success as we are, facilitating multilingual experiences becomes a huge priority. Global communications at internet scale.

Research Software 118

Research Software Reporting Tools Customer Experience Product Research 118

Userpilot

NOVEMBER 19, 2023

Strategies and best practices to effectively cross-sell SaaS customers: Identify best cross-selling opportunities across the customer journey using path analysis. InVision cross-sells its Freehand tool to remote teams. Customer satisfaction generally increases when people can get more done with your tool. What is cross-selling?

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Analytic Tools Feedback Software Data Visualization Reporting Tools 72

Department of Product

JANUARY 17, 2023

And whilst some roles in product require a background in software engineering, these are usually optional. But with ad-funded models increasingly looking like a risky strategic decision for some product verticals at least, consumers have shown more willingness to pay for digital products and services they feel are valuable enough to do so.

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Reporting Tools User Testing Customer Experience Product Research 52