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How to Keep on top of Trends that Matter to Product Managers

Department of Product

It is extremely difficult (and probably not advisable) to attempt to stay on top of all trends. For product people, we’re mostly interested in trends which impact the 3 core skill areas of product management: Technology Business Design So let’s tackle each of these separately. It’s impossible for one person to do.

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2022 Customer Service Quality Benchmark Report: A roundtable on support strategies for the year ahead

Intercom, Inc.

With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. In this episode, we’ve invited our partners at Aircall and Klaus to discuss key takeaways from this year’s report, the challenges ahead, and trends for 2022 and beyond. Martin Kõiva , Founder & CEO of Klaus.

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Azure Virtual Desktops: Questions & Answers

eG Innovations

Recently, we hosted a great joint webinar with the team from AVD TechFest to present the results of a survey we conducted jointly to assess real-world Microsoft Azure Virtual Desktop (AVD) usage and industry and customer sentiments towards the AVD technologies. Where can I get technical details of real AVD deployments at scale?

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Customer Success Platform- An In-Depth Comparison of The Best Tools To Use In 2022

Userpilot

Is your customer success platform up to scratch for 2022? A customer success platform designed for non-technical people will help your customer success teams be more efficient. #3 Businesses with complex, diverse tech stacks: It may not be easy to implement, but Mixpanel is certainly easy to integrate once you’ve got it working!

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The Product Operations Analyst Role: Interview Questions and Answers

ProductPlan

As we found in our research for ProductPlan’s 2022 State of the Product Report , only 25% of businesses with 20 to 100 employees have a product operations role or team. Unfortunately, we can’t advise you on specifics here. If the hiring manager knows this, you probably won’t get questions about building a tech stack.

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The Subscription Value Loop: A framework for growing consumer subscription businesses

Lenny Rachitsky

The framework is based on his experience advising dozens of consumer subscription businesses, as well as his analysis of over 30,000 consumer subscription apps (based on proprietary data provided by RevenueCat ) and interviews with leaders at dozens of top consumer subscription companies. annual subscription price from $29.99

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The Best Onboarding Software for SaaS Companies in 2022

Userpilot

It’s also advisable to ensure they contain a CTA and a X button, so that the user has the choice to either engage with the value the modal is offering, or go back to what they were doing previously. So without further ado, here is our list of the best onboarding software for 2022. The best onboarding tools for SaaS companies.