Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Creating quality customer experiences has always been important for retaining customers. But they’re facing big barriers.

Data Visualization 209

Data Visualization Reporting Tools Analytic Tools Technical Review 209

Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. Third, the lines between sales, marketing, product, and support are blurring. Second, expectations are rising for consumer-grade experiences.

Reporting Tools 228

Reporting Tools Customer Communications Data Visualization Research Software 228

Alchemer Mobile

MARCH 22, 2022

In our 2022 Mobile Customer Engagement Benchmark Report , a study of more than 1,000 apps across a billion mobile app installs, we take a close look at apps in the Food and Drink category. Data included: Ratings and reviews. Download the full 2022 Benchmark Report here. Download the full 2022 Benchmark Report here.

Reporting Tools 264

Reporting Tools User Testing Data Visualization Feedback Software 264

Roman Pichler

APRIL 7, 2025

2] Market Research AI-based tools can discover user and customer trends using predictive analytics. Customer Insights and Idea Generation AI tools can analyse market data, customer feedback, and emerging trends to suggest new products and features, assuming that enough relevant data is available. Take the original iPhone as an example.

Product Strategy 160

Product Strategy User Testing Data Visualization Strategy 160

Intercom, Inc.

MARCH 10, 2022

This is where having the right tech stack comes into play. Features like outbound messages or banners are not just great for support, but marketing and sales teams can also reap the rewards of a proactive approach. However, with the right tech stack, your team can handle even complex payment problems with ease.

Customer Experience 209

Customer Experience Technical Review User Friction Data Visualization 209

Userpilot

DECEMBER 22, 2021

What will be the biggest Product Trends in 2022? Will AI transform Product Management in 2022 by allowing PMs to make a better use of user behavior data ? Will AI transform Product Management in 2022 by allowing PMs to make a better use of user behavior data ? Will 2022 be the year of Product Ops?

Analytic Tools 143

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 143

The Product Coalition

FEBRUARY 3, 2022

Follow the Breadcrumbs of Who is Using What, and Not Just Who is Investing in What, for a Bigger Picture of Where We Sit Today Photo by David McBee from Pexels If you follow the pundits and tech leaders like I do, there seem to be “two trains running” re: what is and isn’t Web 3.0. Namely, “who” owns its core components is a hot topic.

Technical Review 154

Technical Review Technology Onboarding KPIs Customer Experience 154

Intercom, Inc.

FEBRUARY 10, 2022

So, we decided to host a webinar with three customer support experts and ask them what the biggest trends in customer support are and how they plan to tackle them – from budget cuts to increasingly disconnected tech stacks to employee burnout and turnover. Today’s episode is a roundup of some of those conversations. Doing more with less.

Reporting Tools 211

Reporting Tools Research Software Feedback Software User Testing 211

Modus Create

FEBRUARY 16, 2022

In October 2021, we surveyed over 1,000 senior executives in the US, with a goal to understand their digital appetite and aspirations for 2022. . The survey revealed interesting insights on Corporate America’s readiness for various digital initiatives, which we consolidated in our 2022 State of Digital Transformation report.

Technical Review 110

Technical Review Research Software Reporting Tools Data Visualization 110

Intercom, Inc.

DECEMBER 20, 2022

 We’re not going to lie, 2022 was a challenging, nerve-racking, gripping beast of a year, but here we are at the end of it – and there’s plenty to be thankful for. Anna Griffin , former Chief Marketing Officer at Intercom. This is our last episode of 2022. Niamh O’Connor , Brand Editor at Intercom.

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. Therefore, as a product marketer, you need to continually update your skills to remain relevant in a constantly changing industry.

Research Software 98

Research Software Analytic Tools Feedback Software Data Visualization 98

Mind the Product

JANUARY 23, 2020

Influencer marketing is big business and inevitably affects the way consumer products are developed. Influencer Marketing is big Business. According to Business Insider , influencer marketing is now an $8 billion industry, and on track to be a $15 billion industry by 2022. But isn’t this just marketing?

User Testing 168

User Testing Marketing Reporting Tools Product Research 168

Arkenea

APRIL 10, 2025

This approach can free up internal resources, reduce time to market, and provide access to niche skills, especially in emerging technologies such as artificial intelligence, blockchain, and the Internet of Things. This can include: Product strategy: Roadmap definition, market research, feature prioritization.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Product Management Unpacked

NOVEMBER 2, 2021

The event was organized by Energy Systems Network, an initiative of the Central Indiana Corporate Partnership, a non-profit industry consortium promoting innovation in advanced energy technology. This race has been, indeed, a very technical and special project,” he says. A most unlikely invitation.

Research Software 223

Research Software Systems Review Technical Review Development 223

Productside

AUGUST 26, 2022

. in our “Behind the Product” series, we highlight Product Management concepts used in the products and services in today’s market. . For NASA that is the Space Launch Systems (SLS), developed over the past 11 years and set to launch on August 29, 2022. NASA and SpaceX are pioneers in 21st-century deep space exploration.

Reporting Tools 156

Reporting Tools Technical Review Systems Review Agile 156

Userpilot

JULY 13, 2022

Startup product managers will learn a lot from the Review – blog from the First Round. Hacker Noon blog articles deliver a wealth of technical insights. Nir and Far covers a selection of personal and technical content, including posts on consumer psychology. 20 best product manager blogs you need to follow in 2022.

Blog 98

Blog Analytic Tools Research Software User Testing 98

Intercom, Inc.

DECEMBER 21, 2021

We increased our workforce to more than 800, and announced plans to grow to more than 1,000 in 2022. Even more than a good pun, though, I love how customer research is embedded into the very fabric of how we build, market, and sell Intercom. The Ultimate Customer Support Tech Stack for 2022. Anna Murphy , Editor.

Customer Communications 196

Customer Communications User Testing Research Software Technical Review 196

Intercom, Inc.

FEBRUARY 17, 2022

Doug Kessler is the co-founder and creative director at Velocity Partners , a B2B Marketing Agency with a laser-sharp focus on content strategy, and the writer of articles such as The Search for Meaning in B2B , Crap , and Insane Honesty. Stakeholders aren’t always on board with marketers’ ideas of what good content looks like.

Marketing 209

Marketing B2B Branding Data Visualization 209

The Product Coalition

DECEMBER 22, 2022

It’s worthwhile to take notes from successful company examples if you’re considering entering the market with your startup idea. Saas Statistics: The latest report for Saas Startups in 2022 and prediction for 2023 Saas Statistics in 2022: Updating the latest news The SaaS market will be worth approximately $170 billion by 2022.

Analytic Tools 140

Analytic Tools Data Visualization Reporting Tools Startups 140

The Product Coalition

JANUARY 18, 2022

The key that boosts your sales, marketing and customer support. It offers a collaborative inbox that allows the sales teams to connect with technical support where you don’t have to switch to any app and everything can be done over a dashboard. If you are looking for something more on Live Chat software, then this post is for you!

Feedback Software 146

Feedback Software Customer Communications Software Review Data Visualization 146

The Product Coalition

NOVEMBER 17, 2022

Thus a symptom of this passionate gen Z market of content creators comes to light: pure market saturation. I’m saying people are jumping too fast into a now-saturated market without first considering the industries of tools and services which allow all of this to happen in the first place. Before we continue?—?I’m

Technical Review 134

Technical Review Development Team Review Systems Review Advertising 134

Userpilot

MARCH 7, 2024

I asked DALLE to ‘Give me an image of a tech CEO’. Then I tried regenerating the image to see on which try it would give me a tech CEO of a different gender (or colour). Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Product Innovation Educators

FEBRUARY 21, 2022

At the end of each stage, have a deliverable that’s reviewable so people can decide to proceed or not. Similarly, a minimum viable product gets a negative reaction in IT and engineering departments, because they’re afraid you’re going to take a product to market that’s not sustainable. Innovation Quote.

Startups 241

Startups Product Research Research Software User Testing 241

UX Studio: Product Management

JANUARY 25, 2022

As a global agency with over ten years of experience, we reviewed hundreds of design agencies in London, Berlin, New York, and San Francisco to create a curated list of agencies you can trust and work with. This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022.

Research Software 83

Research Software Feedback Software Analytic Tools Product Research 83

The Product Coalition

DECEMBER 27, 2022

The crypto market is not unfamiliar to the ever-growing NFTs! The NFTs, or the Non-Fungible Tokens, first appeared in the market in 2014 and have constantly been evolving ever since. This development of the NFT market can be divided into two categories and is described in detail below.

Data Visualization 138

Data Visualization Technical Review Systems Review Software Review 138

Userpilot

JUNE 29, 2022

Some of the best customer segmentation tools in the market are Userpilot, Baremetrics, Heap, Kissmetrics, Segment, Amplitude, Mixpanel, Piwik PRO, Reveal, and Google Analytics. This data enables product managers, customer success, and marketing teams to detect friction points and unravel product growth opportunities. Baremetrics.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Reporting Tools 98

The Product Coalition

NOVEMBER 29, 2022

The role of a mobile product manager is still relatively new, and it’s rapidly evolving due to the increased adoption of mobile devices. In the second quarter of 2022, mobile devices (excluding tablets) generated nearly of global website traffic. Two types of orientation in mobile technology Screen orientation?—?portrait

Analytic Tools 137

Analytic Tools Research Software Data Visualization Technical Review 137

The Product Coalition

DECEMBER 21, 2021

For over 10 years Stas has been helping IT companies enter foreign markets with new products. So does that mean there’s already localization software on the market that uses machine translation? And there are many alternatives on the market, such as Whatson Language Translator from IBM and a neural network from Yandex.

Artificial Inteligence 144

Artificial Inteligence Analytic Tools Weak Development Team Data Visualization 144

UX Planet

JANUARY 29, 2025

However, in todays rapidly evolving job market, where attention spans are shorter and technology drives decisions, traditional resumes are struggling to keepup. Why Personal Branding is Essential Personal branding is no longer optional in a crowded job market.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

UX Studio

OCTOBER 11, 2022

People fall in love with the experience , not the technology behind it. trillion a year due to experiences that fall short of expectations. They’re also more likely to generate word-of-mouth marketing by leaving a review and recommending it to their friends. . Increased positive reviews, and recommendations.

Customer Experience 85

Customer Experience User Testing Analytic Tools Customer Feedback 85

Userpilot

JANUARY 26, 2022

As technology rapidly advances, the SaaS industry relies on data to thrive. Suppose company A had 1000 customers at the beginning of 2022 and lost 100 of them by the end of the year. Rather, you have to increase your revenue to a point where it surpasses the amount of money lost due to churn, i.e., you need to reach negative churn.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Taking into account the expanding usage of technologies in the financial industry, there is no wonder people started wondering how to make a fintech app. What is fintech?

Research Software 138

Research Software Feedback Software Reporting Tools Data Visualization 138

The Product Coalition

NOVEMBER 23, 2023

Growing market investments indicate that digital health solutions are becoming more sophisticated and widely accepted. In today’s healthcare, digital technology is becoming increasingly vital. Innovative technologies such as video consent, smartphone consent, and digital informed consent are being used to overcome these difficulties.

Research Software 129

Research Software Analytic Tools Reporting Tools Data Visualization 129

The Product Coalition

FEBRUARY 22, 2023

Although the Web3 realm has other elements, such as cryptos, decentralized finance (DeFi), metaverses, and hardcore blockchain solutions, the market scope for non-fungible tokens is comparatively higher this year. The model rose to stardom in 2022 following some high-profile acquisitions.

Research Software 139

Research Software Technical Review Customer Experience User Testing 139

Userpilot

MARCH 7, 2022

Brand24 wasn’t the first brand monitoring tool in the market, but they were determined to stand out from the crowd with the best Product Experience. Brand24 agrees that companies that implement product walkthrough tools to improve their onboarding, personalization, and product experience can win the market even without the greatest product.

Analytic Tools 134

Analytic Tools Data Visualization Reporting Tools Technical Review 134

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. UX studio Vienna Pixel Kodlogy Technologies GmbH Myna Nanoware Media. Kodlogy Technologies GmbH. Kodlogy Technologies is a Webdesign Wien agency established in 2018.

Research Software 82

Research Software User Testing Customer Experience Data Visualization 82

Intercom, Inc.

FEBRUARY 3, 2022

He’s also (and perhaps a bit more relevant to our podcast) a marketing and CX expert, author, and keynote speaker with almost three decades of experience. While an adequate service is good for business as usual, it takes an extraordinary, unexpected experience to spark conversations and generate word-of-mouth marketing.

Customer Experience 223

Customer Experience User Testing Product Research Research Software 223