Product Talk

JULY 20, 2022

Question: When you are selling to enterprise buyers, but your end user is actually not the people who are buying, how do you approach discovery? I think the key in the enterprise environment is that the person choosing to buy the product is not necessarily the person using the product. was first posted on July 20, 2022 at 6:00 am.

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User Testing Customer Feedback Customer Experience B2C 262

Gainsight

AUGUST 18, 2022

Congratulations to the winners of the 2022 GameChanger awards! Over the last year, ADP’s CS team has leveraged Gainsight to create a robust Enterprise Operating System that provides customer insights to multiple visibility levels through the company. The post Announcing the 2022 Gainsight GameChanger Award Winners!

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Product Talk

OCTOBER 2, 2024

The HiveMQ MQTT Platform is designed to connect, communicate, and control IoT data under real-world stress and is the proven enterprise standard. Yury joined HiveMQ in January 2022 and says he was attracted by the culture, sophistication of the MQTT platform, and the diverse and intricate IoT market they serve.

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Feedback Software Customer Experience Data Visualization User Testing 233

Nulab

SEPTEMBER 14, 2022

The Nulab team is honored to announce that Software Advice recognized Backlog as a Top Kanban Tool in its 2022 Frontrunners report. For enterprise businesses, it’s even more crucial to have a cohesive view of different projects. What better way to wrap up the summer than with some exciting news and a round of thanks to our loyal users?

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Reporting Tools Research Software Feedback Software Software Review 99

Gainsight

AUGUST 4, 2022

The 2022 Gartner Market Guide for Customer Success Management Platforms reports that “customer success management (CSM) programs have progressed from an emerging discipline into an increasingly mature and evolving practice.”. We feel the Gartner research makes it clear that CSM platforms are here to stay, offering value across the enterprise.

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Reporting Tools Analytic Tools Research Software Data Visualization 105

Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. ” Stay ahead of the customer engagement curve in 2022: Get the full report. But they’re facing big barriers.

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Data Visualization Reporting Tools Analytic Tools Technical Review 209

ProductPlan

MARCH 23, 2022

ProductPlan participated as Gold Sponsors at Leading the Product’s (LTP) event, DIGITAL 2022 | USA. Most enterprise companies want to develop a product that finds success on the market and can improve everyday lives. The post Lessons from LTP Digital 2022: Adopting a Product-Led Company Culture appeared first on.

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User Friction Roadmap Systems Review Software Review 95

Userpilot

MARCH 8, 2022

Andrea has 15+ years of experience in Product Management and Marketing, from SMBs to large enterprises and educational organizations such as Product School. Susan is an experienced Product Leader with a track record of working in start-ups, SMEs, and enterprise companies.

Technical Advisors 105

Technical Advisors Product Research Analytic Tools User Testing 105

Userpilot

JANUARY 17, 2022

NPS software tools : Userpilot (includes all key features), Hotjar ( general user feedback tool with no in-depth analytics), SatisMeter (few customization, limited responses collection), Nicereply ( focused on email surveys following customer service help desk ticket resolution), GetFeedback (enterprise-focused, expensive).

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Feedback Software Analytic Tools Data Visualization Software Review 88

Modus Create

NOVEMBER 7, 2023

About Modus Create’s 2023 digital transformation report Enterprises are ramping up their investment in improving the customer experience through new digital products. In conjunction with research firm Ascend2 , we surveyed 377 product-development and executive decision-makers from enterprises across the U.S.

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Research Software Product Research Enterprise Reporting Tools 69

Userpilot

JUNE 29, 2022

10 Best customer segmentation tools to try in 2022. Price is more suitable for mid-market and enterprise companies. Enterprise plan upon request. The post 10 Best Customer Segmentation Tools for SaaS Businesses in 2022 appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

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Analytic Tools Research Software Data Visualization Reporting Tools 87

Intercom, Inc.

FEBRUARY 6, 2020

Analysts estimate that by 2022, global corporate eLearning will grow to be a $30 billion market. Since then, she’s helped grow the Udemy’s B2B SaaS arm to more than 5,000 enterprise customers, which include the likes of Pinterest, Adidas, and General Mills. In 2019 research firm IDC found them to deliver 869% ROI (??)

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Feedback Software Analytic Tools Research Software Data Visualization 243

DevelopmentCorporate

APRIL 22, 2022

Median Enterprise Value/Revenue (ttm) multiples dropped 24% in comparison to Q4 2021. SaaS Enterprise Value/Revenue Multiples 2014 – 2022 High Flying SaaS Companies Have Taken a Major […]. The post Median SaaS Valuations Drop 24% in Q1 2022 appeared first on Development Corporate.

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Enterprise Marketing Development Product Management 52

The Product Coalition

DECEMBER 22, 2022

Saas Statistics: The latest report for Saas Startups in 2022 and prediction for 2023 Saas Statistics in 2022: Updating the latest news The SaaS market will be worth approximately $170 billion by 2022. Between 2021 and 2022, the SaaS market is anticipated to grow at its fastest rate yet, reaching a value of $171.9

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Analytic Tools Data Visualization Reporting Tools Startups 118

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. Verified badges and titles, like “ Top Webdesign Wien Agentur 2022 ,” are signs of a trustworthy company too. Check the portfolio with the former works.

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Research Software User Testing Customer Experience Data Visualization 82

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? At the other end of the scale, while Userpilot is SOC 2 Type II certified and offers bespoke Service Level Agreements, it’s not really designed for Enterprise users (eg in terms of large-scale integrations, like SalesForce and HubSpot).

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Analytic Tools Feedback Software Reporting Tools Data Visualization 85

Business of Software Conference

SEPTEMBER 1, 2022

Source: StoreLeads pic.twitter.com/Bv8L2tEDmR — Gil Greenberg (@gilgNYC) July 28, 2022. Breaking Into Enterprise Customers at Shopify. Shopify Plus was launched in 2014 to offer large & hypergrowth businesses a customizable enterprise platform without the cost of existing options. Positioning. Sales Processes.

Enterprise 52

Enterprise Customer Experience User Testing Differentiation 52

Usersnap

SEPTEMBER 1, 2022

Enterprise plans cost $1,200 per month. The post The Top 19 Sentiment Analysis Tools for Digital Products in 2022! With Usersnap’s native HubSpot integration, you can create HubSpot tickets out of Usersnap customer feedback, and use it to help improve your CSM operations. Critical Mention.

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Data Visualization Feedback Software Analytic Tools Research Software 98

eG Innovations

AUGUST 9, 2022

See for yourself how with its unique inside and outside monitoring of VMs, eG Enterprise goes well beyond VMware vROps to provide true end-to-end VMware digital workspace monitoring. The post Join eG Innovations at VMware Explore 2022! VMware VMworld is back! About eG Innovations. To learn more visit www.eginnovations.com.

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Analytic Tools Data Visualization Enterprise Customer Feedback 52

Gainsight

NOVEMBER 18, 2022

Sadly, Pulse Europe 2022 has concluded, but that doesn’t mean we can’t reminisce on our and your favorite moments. Laura Allen, Enterprise CS Coach at Culture Amp. The post Your Top 10 from Pulse Europe 2022 appeared first on Gainsight Software. Marija Skobe-Pilley, Customer Success Leader EMEA, ClickUp. Coming soon!

Enterprise 52

Enterprise Consulting Events Information 52

Alchemer Mobile

DECEMBER 16, 2022

In December 2022, the Alchemer product team launched more improvements to Standard Reports, improved Project Folder management, and account webhook enhancements designed to give account administrators more control and improve organization. Webhooks and API calls are only available to Enterprise customers. Available Today.

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Data Visualization Outbound Customer Experience Management 130

Atlassian

MARCH 17, 2022

All of the sessions are available on-demand , but we chose the top-rated presentations shared during the March 2022 event. In Enterprise. In Enterprise. Thank you to all the sponsors, partners, and customers that made Team Tour: Government 2022 a success! Watch the keynote. Related Article. By Mel Policicchio.

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Government CTO Enterprise Agile 52

The Product Coalition

FEBRUARY 1, 2022

Large enterprise deals tend to close better when there is a person involved, but we need to understand exactly why. In many traditional enterprise sales organizations, this is truly the case: first, the potential customer sees a presentation about the product. My free e-book “ Speed-Up the Journey to Product-Market Fit ”?—?an

B2B 156

B2B User Testing Enterprise Demo 156

Userpilot

DECEMBER 9, 2021

As a complex platform targeting mid-market enterprises, Userpilot uses a range of product positioning strategies. The post Top 6 Product Positioning Examples to Inspire Your SaaS in 2022 appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

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Research Software Feedback Software Analytic Tools Positioning 90

Intercom, Inc.

JULY 29, 2021

But looking at BrowserStack, looking at the product they had, the market, the growth rate, the customers they already had in Europe… And they were looking for somebody to scale out their enterprise business across Europe. We paused all of our enterprise field sales, but in our HQ, we decided to put the foot down and really go for it.

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Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Gainsight

APRIL 21, 2022

If you are here for the first time or ready to uplevel your customer-centric capabilities, here is a taste of all we have to offer for 2022. Enterprise CS 101: Establishing Customer Success Quickly. Enterprise CS 201: Customer Success for Multi-Product Growth. Launching Customer Success. It All Starts with Leadership Alignment.

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Data Visualization Customer Feedback Customer Experience Webinar 52

eG Innovations

FEBRUARY 20, 2022

Many of our customers use eG Enterprise to monitor other components and their Azure infrastructure and beyond to other clouds and on-premises infrastructure and applications; please see links for information on monitoring: Azure Monitoring. Other technologies supported by eG Enterprise. Learn More. appeared first on eG Innovations.

Enterprise 52

Enterprise Events Technology Blog 52

The Product Coalition

NOVEMBER 22, 2022

As a rule of thumb, 2x for a mid-sized company, 4x for an enterprise, 5x for government involvement. Originally published at [link] on November 23, 2022. Size Multiplier: For each activity you may need to apply a multiplier to the duration listed based on the size of the parties involved in the activity.

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Weak Development Team Development Product Research Government 110

Userpilot

NOVEMBER 29, 2022

None of these are easily scalable though so SaaS companies don’t want to get into any of that unless they’re targeting enterprise clients. The post How Today’s Top SaaS Companies Build an Ecosystem Moat by Austin Yang, Product Drive 2022 appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

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Customer Experience Technical Advisors User Friction Education 83

Gainsight

AUGUST 26, 2022

Pulse 2022 may be over, but the impact is just beginning. Here are five important learnings from Product professionals during Pulse 2022. . Your product standardizes the customer experience—especially in enterprise businesses. The result was exactly as we suspected, that together, we are unstoppable. .

Feedback Software 52

Feedback Software Customer Experience Fractional CTO Customer Feedback 52

The Product Coalition

MAY 31, 2022

Your product north star also connects your product (Southern Hemisphere) to your enterprise objectives (Northern Hemisphere). Perhaps for the enterprise. The product north star must also depict a vision the product can achieve, not solely a metric the enterprise wants to hit. Let’s make it real. Would this be useful?

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User Testing Product Research Customer Feedback Systems Review 116

UX Studio: Product Management

NOVEMBER 8, 2021

Sacramento web design services for startups and enterprises How much does it cost to work with web design companies in Sacramento? Sacramento web design services for startups and enterprises. The post Best-rated Sacramento Web Design Companies to Work With in 2022 appeared first on UX Studio.

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Research Software User Testing Technical Review Product Research 78

Product Innovation Educators

MAY 8, 2023

Learn from the 2022 winner of PDMA’s Outstanding Corporate Innovator award – for product managers For the last 36 years, each year the Outstanding Corporate Innovator award is provided by PDMA to an organization that excels in innovation. There were boxes of Hershey chocolate treats for everyone.

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User Testing Data Visualization Customer Experience Feedback Software 111

eG Innovations

MAY 17, 2022

eG Innovations and AVD TechFest conducted a survey between February and March 2022 to shed light on several topics: Understand the state of virtual desktop technologies on Azure today. Other technologies supported by eG Enterprise. The post Trends and Statistics on AVD Uptake and Usage in 2022 appeared first on eG Innovations.

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Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

Gainsight

JUNE 2, 2022

Erica is known for her ability to build high-performing teams in the enterprise technology industry. Their offerings aid organizations to free up time and space to become an Autonomous Digital Enterprise overcoming obstacles while taking advantage of opportunities to increase adoption through analytics and feedback.

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Analytic Tools Research Software Feedback Software Data Visualization 52

Gainsight

SEPTEMBER 22, 2022

That is exactly what is happening with Gainsight’s Pulse 2022. Pulse 2022 had a few incredible sessions specifically focused on how CS is increasing efficiency and driving revenue growth for those in the healthcare industry. We don’t drop one thing in, and it’s there at an enterprise level,” Jeff explained. “We

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Healthcare Analytic Tools Feedback Software Customer Experience 52

Userpilot

DECEMBER 18, 2022

Let’s see how Product Trends will shape up for 2023, how they compare to the 2022 and 2021 predictions , and what Product Resolutions our top-thought leaders made for the upcoming year! In 2022, we saw more and more companies shifting towards the recurring revenue model in a bit to achieve more predictability and stability.

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