Intercom, Inc.

MARCH 28, 2022

According to the International Data Corporation (IDC) , 65% of global GDP will be digitalized by 2022, and investment in digital transformation (DX) continues to grow. “Technology capabilities were one of the key factors of business success during the height of the COVID-19 pandemic”. This trend shows no signs of slowing down.

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Reporting Tools Customer Communications Data Visualization Research Software 228

eG Innovations

NOVEMBER 22, 2022

The eG Innovations Korea Customers and Partners Day 2022 was held on November 10th. eG Enterprise? ?? ??? ??? ?? ????? ??? ?????????? ??? ?? ??? eG Enterprise ???? ??? ?? ??, ???? ???? ? Enterprise????? ?? – Enterprise VDI????? ?? ??? Enterprise? Enterprise???? ?? ????? 10? ?? ???? ??? – HCinfo.

Customer Experience 98

Customer Experience Seminar Enterprise Banking 98

Product Talk

JULY 20, 2022

Question: When you are selling to enterprise buyers, but your end user is actually not the people who are buying, how do you approach discovery? I think the key in the enterprise environment is that the person choosing to buy the product is not necessarily the person using the product. was first posted on July 20, 2022 at 6:00 am.

User Testing 280

User Testing Customer Feedback Customer Experience B2C 280

Product Innovation Educators

MAY 8, 2023

Learn from the 2022 winner of PDMA’s Outstanding Corporate Innovator award – for product managers For the last 36 years, each year the Outstanding Corporate Innovator award is provided by PDMA to an organization that excels in innovation. There were boxes of Hershey chocolate treats for everyone.

User Testing 287

User Testing Data Visualization Customer Experience Feedback Software 287

Product Talk

OCTOBER 2, 2024

The HiveMQ MQTT Platform is designed to connect, communicate, and control IoT data under real-world stress and is the proven enterprise standard. Yury joined HiveMQ in January 2022 and says he was attracted by the culture, sophistication of the MQTT platform, and the diverse and intricate IoT market they serve.

Feedback Software 249

Feedback Software Customer Experience Data Visualization User Testing 249

Gainsight

AUGUST 18, 2022

Congratulations to the winners of the 2022 GameChanger awards! Over the last year, ADP’s CS team has leveraged Gainsight to create a robust Enterprise Operating System that provides customer insights to multiple visibility levels through the company. The post Announcing the 2022 Gainsight GameChanger Award Winners!

Analytic Tools 23

Analytic Tools Reporting Tools Data Visualization Customer Experience 23

The Product Coalition

APRIL 29, 2022

OTT development services In search of comprehensive enterprise-scale targeted solutions, turn to professional OTT development providers. Look for an OTT developer that can become your trusted tech partner to enhance, scale, and customize big content-providing systems and cater to the needs of enterprise-level clients.

Analytic Tools 138

Analytic Tools Data Visualization Development User Testing 138

The Product Coalition

JANUARY 18, 2022

Drift Transform Your Funnel with Live Chat Image Source: drift.com Drift is a cloud-based chat solution that has been designed to support B2B businesses to automate marketing and sales processes with the integration of its live chat APIs windows to websites for any enterprises like elearning platform, e-shopping, etc. Converse.js Good Luck !!

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Feedback Software Customer Communications Software Review Data Visualization 146

Nulab

SEPTEMBER 14, 2022

The Nulab team is honored to announce that Software Advice recognized Backlog as a Top Kanban Tool in its 2022 Frontrunners report. For enterprise businesses, it’s even more crucial to have a cohesive view of different projects. What better way to wrap up the summer than with some exciting news and a round of thanks to our loyal users?

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Reporting Tools Research Software Feedback Software Software Review 99

Gainsight

AUGUST 4, 2022

The 2022 Gartner Market Guide for Customer Success Management Platforms reports that “customer success management (CSM) programs have progressed from an emerging discipline into an increasingly mature and evolving practice.”. We feel the Gartner research makes it clear that CSM platforms are here to stay, offering value across the enterprise.

Reporting Tools 105

Reporting Tools Analytic Tools Research Software Data Visualization 105

Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. ” Stay ahead of the customer engagement curve in 2022: Get the full report. But they’re facing big barriers.

Data Visualization 209

Data Visualization Reporting Tools Analytic Tools Technical Review 209

Userpilot

MARCH 8, 2022

Andrea has 15+ years of experience in Product Management and Marketing, from SMBs to large enterprises and educational organizations such as Product School. Susan is an experienced Product Leader with a track record of working in start-ups, SMEs, and enterprise companies.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

ProductPlan

MARCH 23, 2022

ProductPlan participated as Gold Sponsors at Leading the Product’s (LTP) event, DIGITAL 2022 | USA. Most enterprise companies want to develop a product that finds success on the market and can improve everyday lives. The post Lessons from LTP Digital 2022: Adopting a Product-Led Company Culture appeared first on.

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User Friction Roadmap Systems Review Software Review 95

Userpilot

JANUARY 17, 2022

NPS software tools : Userpilot (includes all key features), Hotjar ( general user feedback tool with no in-depth analytics), SatisMeter (few customization, limited responses collection), Nicereply ( focused on email surveys following customer service help desk ticket resolution), GetFeedback (enterprise-focused, expensive).

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Software Review 98

Userpilot

JUNE 29, 2022

10 Best customer segmentation tools to try in 2022. Price is more suitable for mid-market and enterprise companies. Enterprise plan upon request. The post 10 Best Customer Segmentation Tools for SaaS Businesses in 2022 appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Reporting Tools 98

Userpilot

JANUARY 17, 2022

Enterprise vs. non-enterprise. The post Top 9 Product Onboarding Best Practices for 2022 appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. There are dozens of ways you could hypothetically segment your customers, ranging from: Location. Plan level. Account age. In-app behavior.

Onboarding KPIs 105

Onboarding KPIs Analytic Tools Research Software Feedback Software 105

The Product Coalition

DECEMBER 22, 2022

Saas Statistics: The latest report for Saas Startups in 2022 and prediction for 2023 Saas Statistics in 2022: Updating the latest news The SaaS market will be worth approximately $170 billion by 2022. Between 2021 and 2022, the SaaS market is anticipated to grow at its fastest rate yet, reaching a value of $171.9

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Analytic Tools Data Visualization Reporting Tools Startups 140

Modus Create

NOVEMBER 7, 2023

About Modus Create’s 2023 digital transformation report Enterprises are ramping up their investment in improving the customer experience through new digital products. In conjunction with research firm Ascend2 , we surveyed 377 product-development and executive decision-makers from enterprises across the U.S.

Research Software 69

Research Software Product Research Enterprise Reporting Tools 69

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? At the other end of the scale, while Userpilot is SOC 2 Type II certified and offers bespoke Service Level Agreements, it’s not really designed for Enterprise users (eg in terms of large-scale integrations, like SalesForce and HubSpot).

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Intercom, Inc.

FEBRUARY 6, 2020

Analysts estimate that by 2022, global corporate eLearning will grow to be a $30 billion market. Since then, she’s helped grow the Udemy’s B2B SaaS arm to more than 5,000 enterprise customers, which include the likes of Pinterest, Adidas, and General Mills. In 2019 research firm IDC found them to deliver 869% ROI (??)

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Feedback Software Analytic Tools Research Software Data Visualization 243

DevelopmentCorporate

APRIL 22, 2022

Median Enterprise Value/Revenue (ttm) multiples dropped 24% in comparison to Q4 2021. SaaS Enterprise Value/Revenue Multiples 2014 – 2022 High Flying SaaS Companies Have Taken a Major […]. The post Median SaaS Valuations Drop 24% in Q1 2022 appeared first on Development Corporate.

Enterprise 52

Enterprise Marketing Development Product Management 52

The Product Coalition

FEBRUARY 1, 2022

Large enterprise deals tend to close better when there is a person involved, but we need to understand exactly why. In many traditional enterprise sales organizations, this is truly the case: first, the potential customer sees a presentation about the product. My free e-book “ Speed-Up the Journey to Product-Market Fit ”?—?an

B2B 177

B2B User Testing Enterprise Demo 177

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. Verified badges and titles, like “ Top Webdesign Wien Agentur 2022 ,” are signs of a trustworthy company too. Check the portfolio with the former works.

Research Software 82

Research Software User Testing Customer Experience Data Visualization 82

Userpilot

DECEMBER 9, 2021

As a complex platform targeting mid-market enterprises, Userpilot uses a range of product positioning strategies. The post Top 6 Product Positioning Examples to Inspire Your SaaS in 2022 appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

Usersnap

SEPTEMBER 1, 2022

Enterprise plans cost $1,200 per month. The post The Top 19 Sentiment Analysis Tools for Digital Products in 2022! With Usersnap’s native HubSpot integration, you can create HubSpot tickets out of Usersnap customer feedback, and use it to help improve your CSM operations. Critical Mention.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

eG Innovations

AUGUST 9, 2022

See for yourself how with its unique inside and outside monitoring of VMs, eG Enterprise goes well beyond VMware vROps to provide true end-to-end VMware digital workspace monitoring. The post Join eG Innovations at VMware Explore 2022! VMware VMworld is back! About eG Innovations. To learn more visit www.eginnovations.com.

Analytic Tools 52

Analytic Tools Data Visualization Enterprise Customer Feedback 52

Business of Software Conference

SEPTEMBER 1, 2022

Source: StoreLeads pic.twitter.com/Bv8L2tEDmR — Gil Greenberg (@gilgNYC) July 28, 2022. Breaking Into Enterprise Customers at Shopify. Shopify Plus was launched in 2014 to offer large & hypergrowth businesses a customizable enterprise platform without the cost of existing options. Positioning. Sales Processes.

Enterprise 52

Enterprise Customer Experience User Testing Differentiation 52

The Product Coalition

NOVEMBER 22, 2022

As a rule of thumb, 2x for a mid-sized company, 4x for an enterprise, 5x for government involvement. Originally published at [link] on November 23, 2022. Size Multiplier: For each activity you may need to apply a multiplier to the duration listed based on the size of the parties involved in the activity.

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Weak Development Team Development Product Research Government 133

Gainsight

NOVEMBER 18, 2022

Sadly, Pulse Europe 2022 has concluded, but that doesn’t mean we can’t reminisce on our and your favorite moments. Laura Allen, Enterprise CS Coach at Culture Amp. The post Your Top 10 from Pulse Europe 2022 appeared first on Gainsight Software. Marija Skobe-Pilley, Customer Success Leader EMEA, ClickUp. Coming soon!

Enterprise 52

Enterprise Consulting Events Information 52

The Product Coalition

FEBRUARY 29, 2024

“We’re moving away from a digital transformation to an AI transformation for a lot of these enterprise companies. In 2022, Hacktoberfest attracted over 145,000 participants. Hacktoberfest, an annual celebration of open source, invites developers to contribute to open-source projects throughout October.

Software Review 136

Software Review Customer Experience Software Development Software Developers 136

Userpilot

NOVEMBER 29, 2022

None of these are easily scalable though so SaaS companies don’t want to get into any of that unless they’re targeting enterprise clients. The post How Today’s Top SaaS Companies Build an Ecosystem Moat by Austin Yang, Product Drive 2022 appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

Customer Experience 98

Customer Experience Technical Advisors User Friction Education 98

Arkenea

APRIL 10, 2025

Whether you are a startup evaluating your first development project or an enterprise looking to optimize your delivery model, this article provides clear, actionable insights to make informed decisions. Large enterprises may outsource entire product lines. Table of Contents What Is Outsourced Software Product Development?

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

eG Innovations

MARCH 3, 2022

I am delighted to share that eG Innovations will be at Australian Healthcare Week 16th-17th March 2022 at the International Convention Centre in Sydney and we will be available to talk about and demo our Healthcare IT solutions on the Digital Healthcare Track in the exhibition hall in person.

Healthcare 52

Healthcare Reporting Tools Data Visualization Embedded Analytics 52

Atlassian

MARCH 17, 2022

All of the sessions are available on-demand , but we chose the top-rated presentations shared during the March 2022 event. In Enterprise. In Enterprise. Thank you to all the sponsors, partners, and customers that made Team Tour: Government 2022 a success! Watch the keynote. Related Article. By Mel Policicchio.

Government 52

Government CTO Agile Enterprise 52

Alchemer Mobile

DECEMBER 16, 2022

In December 2022, the Alchemer product team launched more improvements to Standard Reports, improved Project Folder management, and account webhook enhancements designed to give account administrators more control and improve organization. Webhooks and API calls are only available to Enterprise customers. Available Today.

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Data Visualization Outbound Customer Experience Management 130

Modus Create

JANUARY 9, 2025

The parallels between the mobile technology and AI eras are striking for those of us involved in enterprise technology and the surrounding startup ecosystem. Startups and smaller enterprises can now afford powerful computing resources that were previously the province of large corporations.

Analytic Tools 40

Analytic Tools Reporting Tools Software Developers Software Development 40

Gainsight

APRIL 21, 2022

If you are here for the first time or ready to uplevel your customer-centric capabilities, here is a taste of all we have to offer for 2022. Enterprise CS 101: Establishing Customer Success Quickly. Enterprise CS 201: Customer Success for Multi-Product Growth. Launching Customer Success. It All Starts with Leadership Alignment.

Data Visualization 52

Data Visualization Customer Feedback Customer Experience Webinar 52