Product Talk

OCTOBER 2, 2024

The HiveMQ MQTT Platform is designed to connect, communicate, and control IoT data under real-world stress and is the proven enterprise standard. Yury joined HiveMQ in January 2022 and says he was attracted by the culture, sophistication of the MQTT platform, and the diverse and intricate IoT market they serve.

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Feedback Software Customer Experience Data Visualization User Testing 226

DevelopmentCorporate

APRIL 22, 2022

Median Enterprise Value/Revenue (ttm) multiples dropped 24% in comparison to Q4 2021. SaaS Enterprise Value/Revenue Multiples 2014 – 2022 High Flying SaaS Companies Have Taken a Major […]. The post Median SaaS Valuations Drop 24% in Q1 2022 appeared first on Development Corporate.

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Enterprise Development Marketing Product Management 52

Business of Software Conference

SEPTEMBER 1, 2022

Source: StoreLeads pic.twitter.com/Bv8L2tEDmR — Gil Greenberg (@gilgNYC) July 28, 2022. Breaking Into Enterprise Customers at Shopify. Shopify Plus was launched in 2014 to offer large & hypergrowth businesses a customizable enterprise platform without the cost of existing options. Positioning. Sales Processes.

Enterprise 52

Enterprise Customer Experience User Testing Differentiation 52

eG Innovations

AUGUST 9, 2022

See for yourself how with its unique inside and outside monitoring of VMs, eG Enterprise goes well beyond VMware vROps to provide true end-to-end VMware digital workspace monitoring. The post Join eG Innovations at VMware Explore 2022! VMware VMworld is back! About eG Innovations. To learn more visit www.eginnovations.com.

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Analytic Tools Data Visualization Enterprise Customer Feedback 52

Gainsight

NOVEMBER 18, 2022

Sadly, Pulse Europe 2022 has concluded, but that doesn’t mean we can’t reminisce on our and your favorite moments. Laura Allen, Enterprise CS Coach at Culture Amp. The post Your Top 10 from Pulse Europe 2022 appeared first on Gainsight Software. Marija Skobe-Pilley, Customer Success Leader EMEA, ClickUp. Coming soon!

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Enterprise Consulting Events Information 52

Intercom, Inc.

MARCH 28, 2022

According to the International Data Corporation (IDC) , 65% of global GDP will be digitalized by 2022, and investment in digital transformation (DX) continues to grow. “Technology capabilities were one of the key factors of business success during the height of the COVID-19 pandemic”. This trend shows no signs of slowing down.

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Reporting Tools Data Visualization Customer Communications Research Software 228

Gainsight

AUGUST 4, 2022

The 2022 Gartner Market Guide for Customer Success Management Platforms reports that “customer success management (CSM) programs have progressed from an emerging discipline into an increasingly mature and evolving practice.”. We feel the Gartner research makes it clear that CSM platforms are here to stay, offering value across the enterprise.

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Reporting Tools Analytic Tools Research Software Data Visualization 105

Intercom, Inc.

NOVEMBER 30, 2021

But many support teams – especially those in the enterprise space – worry that “ripping and replacing” their tech stack will be costly: time-wise, cognitively, and financially. Work for an enterprise or fast-growing company? Strategy first, technology second.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

ProductPlan

MARCH 23, 2022

ProductPlan participated as Gold Sponsors at Leading the Product’s (LTP) event, DIGITAL 2022 | USA. Most enterprise companies want to develop a product that finds success on the market and can improve everyday lives. The post Lessons from LTP Digital 2022: Adopting a Product-Led Company Culture appeared first on.

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User Friction Systems Review Roadmap Software Review 95

Atlassian

MARCH 17, 2022

All of the sessions are available on-demand , but we chose the top-rated presentations shared during the March 2022 event. In Enterprise. In Enterprise. Thank you to all the sponsors, partners, and customers that made Team Tour: Government 2022 a success! Watch the keynote. Related Article. By Mel Policicchio.

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Government CTO Enterprise Agile 52

Modus Create

APRIL 18, 2023

–( BUSINESS WIRE )– Atlassian announced today that Modus Create has received Atlassian Partner of the Year 2022: Customer Success for its outstanding contribution and achievements during the calendar year 2022. Atlassian continues to innovate and expand its tools to help global enterprises transform their businesses.

Customer Experience 52

Customer Experience Certifications Enterprise Software Developers 52

Gainsight

APRIL 21, 2022

If you are here for the first time or ready to uplevel your customer-centric capabilities, here is a taste of all we have to offer for 2022. Enterprise CS 101: Establishing Customer Success Quickly. Enterprise CS 201: Customer Success for Multi-Product Growth. Launching Customer Success. It All Starts with Leadership Alignment.

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Data Visualization Customer Feedback Customer Experience Webinar 52

Userpilot

JANUARY 17, 2022

NPS software tools : Userpilot (includes all key features), Hotjar ( general user feedback tool with no in-depth analytics), SatisMeter (few customization, limited responses collection), Nicereply ( focused on email surveys following customer service help desk ticket resolution), GetFeedback (enterprise-focused, expensive).

Feedback Software 91

Feedback Software Analytic Tools Data Visualization Software Review 91

Userpilot

JUNE 29, 2022

10 Best customer segmentation tools to try in 2022. Price is more suitable for mid-market and enterprise companies. Enterprise plan upon request. The post 10 Best Customer Segmentation Tools for SaaS Businesses in 2022 appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

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Analytic Tools Research Software Data Visualization Reporting Tools 90

Userpilot

MARCH 8, 2022

Andrea has 15+ years of experience in Product Management and Marketing, from SMBs to large enterprises and educational organizations such as Product School. Susan is an experienced Product Leader with a track record of working in start-ups, SMEs, and enterprise companies.

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Technical Advisors Product Research Analytic Tools User Testing 107

eG Innovations

FEBRUARY 20, 2022

Many of our customers use eG Enterprise to monitor other components and their Azure infrastructure and beyond to other clouds and on-premises infrastructure and applications; please see links for information on monitoring: Azure Monitoring. Other technologies supported by eG Enterprise. Learn More. appeared first on eG Innovations.

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Enterprise Events Technology Blog 52

Gainsight

AUGUST 26, 2022

Pulse 2022 may be over, but the impact is just beginning. Here are five important learnings from Product professionals during Pulse 2022. . Your product standardizes the customer experience—especially in enterprise businesses. The result was exactly as we suspected, that together, we are unstoppable. .

Feedback Software 52

Feedback Software Customer Experience Fractional CTO Customer Feedback 52

Gainsight

SEPTEMBER 22, 2022

That is exactly what is happening with Gainsight’s Pulse 2022. Pulse 2022 had a few incredible sessions specifically focused on how CS is increasing efficiency and driving revenue growth for those in the healthcare industry. We don’t drop one thing in, and it’s there at an enterprise level,” Jeff explained. “We

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Healthcare Analytic Tools Feedback Software Customer Experience 52

Product Talk

JULY 20, 2022

Question: When you are selling to enterprise buyers, but your end user is actually not the people who are buying, how do you approach discovery? I think the key in the enterprise environment is that the person choosing to buy the product is not necessarily the person using the product. was first posted on July 20, 2022 at 6:00 am.

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User Testing Customer Feedback Customer Experience B2C 253

Gainsight

JUNE 2, 2022

Erica is known for her ability to build high-performing teams in the enterprise technology industry. Their offerings aid organizations to free up time and space to become an Autonomous Digital Enterprise overcoming obstacles while taking advantage of opportunities to increase adoption through analytics and feedback.

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Analytic Tools Research Software Feedback Software Data Visualization 52

eG Innovations

MAY 17, 2022

eG Innovations and AVD TechFest conducted a survey between February and March 2022 to shed light on several topics: Understand the state of virtual desktop technologies on Azure today. Other technologies supported by eG Enterprise. The post Trends and Statistics on AVD Uptake and Usage in 2022 appeared first on eG Innovations.

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Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. Verified badges and titles, like “ Top Webdesign Wien Agentur 2022 ,” are signs of a trustworthy company too. Check the portfolio with the former works.

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Research Software User Testing Customer Experience Data Visualization 82

PMLesson's Ace the PM Interview

JUNE 21, 2022

Exponent Kevin Wei Table of Contents: Features of Product Roadmap Software To Look Out For The Best Free Product Roadmap Tools of 2022 Trello Wrike Asana Jira Airtable The Best Paid Product Roadmap Tools of 2022 Craft.io Now, let's get into our list of the best (both free and paid) product roadmap tools of 2022!

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Feedback Software Reporting Tools Data Visualization Roadmap 52

The Product Coalition

DECEMBER 22, 2022

Saas Statistics: The latest report for Saas Startups in 2022 and prediction for 2023 Saas Statistics in 2022: Updating the latest news The SaaS market will be worth approximately $170 billion by 2022. Between 2021 and 2022, the SaaS market is anticipated to grow at its fastest rate yet, reaching a value of $171.9

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Analytic Tools Data Visualization Reporting Tools Startups 126

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? At the other end of the scale, while Userpilot is SOC 2 Type II certified and offers bespoke Service Level Agreements, it’s not really designed for Enterprise users (eg in terms of large-scale integrations, like SalesForce and HubSpot).

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Analytic Tools Feedback Software Reporting Tools Data Visualization 88

Usersnap

SEPTEMBER 1, 2022

Enterprise plans cost $1,200 per month. The post The Top 19 Sentiment Analysis Tools for Digital Products in 2022! With Usersnap’s native HubSpot integration, you can create HubSpot tickets out of Usersnap customer feedback, and use it to help improve your CSM operations. Critical Mention.

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Data Visualization Feedback Software Analytic Tools Research Software 98

Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. ” Stay ahead of the customer engagement curve in 2022: Get the full report. But they’re facing big barriers.

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Data Visualization Reporting Tools Analytic Tools Technical Review 209

Userpilot

JUNE 25, 2022

Whatfix is a digital adoption platform for both employee and user onboarding, aimed at larger enterprise companies. Whatfix is a digital adoption platform for employee and user onboarding, aimed at larger enterprise companies. for employee onboarding use case for enterprises: Walkme. Let's dive in! What is Whatfix.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Onboarding KPIs 52

Userpilot

NOVEMBER 29, 2022

None of these are easily scalable though so SaaS companies don’t want to get into any of that unless they’re targeting enterprise clients. The post How Today’s Top SaaS Companies Build an Ecosystem Moat by Austin Yang, Product Drive 2022 appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

Customer Experience 86

Customer Experience Technical Advisors User Friction Education 86

Alchemer Mobile

DECEMBER 16, 2022

In December 2022, the Alchemer product team launched more improvements to Standard Reports, improved Project Folder management, and account webhook enhancements designed to give account administrators more control and improve organization. Webhooks and API calls are only available to Enterprise customers. Available Today.

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Data Visualization Outbound Customer Experience Document 130

Userpilot

DECEMBER 9, 2021

As a complex platform targeting mid-market enterprises, Userpilot uses a range of product positioning strategies. The post Top 6 Product Positioning Examples to Inspire Your SaaS in 2022 appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

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Research Software Feedback Software Analytic Tools Positioning 92

Userpilot

MARCH 18, 2022

Wondering what product success metrics you should use in 2022? On the other hand, if you have 8 customers, with only 2 enterprise-level ones, you should focus more on improving your customer acquisition rates than on LTV. Product success is the overall effectiveness of a product or service within the market.

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Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

eG Innovations

SEPTEMBER 13, 2022

Last week (7th September 2022) I spotted a post from EUC and Cloud Veteran Marius Sandu alerting his professional and social media networks to an outage of Azure Front Door that in turn meant a significant number of Azure services and resources were unavailable. What happened on the 7th September 2022?

Reporting Tools 69

Reporting Tools Data Visualization Customer Experience Enterprise 69

eG Innovations

FEBRUARY 7, 2023

For this conference we will include specialist options and pricing for enterprise MSPs. You can automate the deployment of eG Enterprise agents on AVD session hosts using the Nerdio Manager for Enterprise.

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White Paper Data Visualization Enterprise Customer Experience 52

The Product Coalition

NOVEMBER 22, 2022

As a rule of thumb, 2x for a mid-sized company, 4x for an enterprise, 5x for government involvement. Originally published at [link] on November 23, 2022. Size Multiplier: For each activity you may need to apply a multiplier to the duration listed based on the size of the parties involved in the activity.

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Weak Development Team Development Product Research Government 117

Usersnap

SEPTEMBER 29, 2022

In 2022, the competitive strategy is not as much about analyzing the market opportunities but focusing on the satisfaction of customers. Here is a 6-point SaaS growth strategy guide for your enterprise. Let’s look at three ways to gain a competitive edge for your SaaS enterprise. You deserve a special treat!

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

DevelopmentCorporate

MAY 14, 2022

They recently published their April 2022 SEG SaaS Index Update. The Median SaaS company Enterprise Value/Revenue multiple declined another 7% since March and a whopping 42% since July 2021. The SEG SaaS Index contains 110 publicly traded SaaS companies. The post appeared first on Development Corporate.

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