Userpilot

SEPTEMBER 21, 2022

How can you use knowledge base tools to guide your customers and remove their frustrations while using your product? An in-app knowledge base enables you to take advantage of the self-serve support model for effective customer service delivery. There are numerous knowledge base tools in the market. Let’s dig in!

Analytic Tools 83

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Modus Create

FEBRUARY 16, 2022

In October 2021, we surveyed over 1,000 senior executives in the US, with a goal to understand their digital appetite and aspirations for 2022. . The survey revealed interesting insights on Corporate America’s readiness for various digital initiatives, which we consolidated in our 2022 State of Digital Transformation report.

Technical Review 143

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The Product Coalition

NOVEMBER 23, 2023

Healthcare providers all around the world are moving to digital health technology due to its tremendous potential to address critical industry concerns and improve healthcare quality. The multifaceted service platform is the solution to the industry’s key challenges.

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Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? Therefore, as a product marketer, you need to continually update your skills to remain relevant in a constantly changing industry. We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. You’re in luck.

Research Software 82

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Gainsight

APRIL 21, 2022

As the thought leader in the field of Customer Success, we want you to have all the information and insights you need to stay current with the best practices, newest insights, and trends. . If you are here for the first time or ready to uplevel your customer-centric capabilities, here is a taste of all we have to offer for 2022.

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Data Visualization Customer Feedback Customer Experience Webinar 52

Userpilot

JULY 13, 2022

Would you like to discover new ones that will give you valuable insights into product management ? Amplitude blog focuses on data analytics in product management. Ken Norton offers lots of valuable insights based on years of experience in his Bring the Donuts product manager blog. Do you follow any product manager blogs?

Blog 87

Blog Analytic Tools Research Software User Testing 87

UX Planet

JANUARY 29, 2024

Their goal is to facilitate the creation of screens and code faster for designers and developers. Due to Google Material Design’s popularity, ChatGPT knows its guidelines, so it added the Google Material Design styles to the form. In addition, the AI system will be able to scan the code and find places where colors, typography, etc.,

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Intercom, Inc.

JANUARY 12, 2022

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. The fact of the matter is that data science, as a field, is still relatively new. Any insight from data analysis will only ever be as good as the data itself.

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UX Planet

SEPTEMBER 10, 2024

Design systems are essential tools for maintaining consistency, scalability, and efficiency in product development. In this article, I’ll share practical methods for evaluating an existing design system and provide actionable insights on proposing new features and optimizations. However, they’re not a one-time investment.

Feedback Software 59

Feedback Software Research Software Reporting Tools Systems Review 59

Userpilot

DECEMBER 18, 2022

After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year. Which Product Trends will take 2023 by storm?

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Product Research 83

UX Studio: Product Management

JANUARY 25, 2022

As a global agency with over ten years of experience, we reviewed hundreds of design agencies in London, Berlin, New York, and San Francisco to create a curated list of agencies you can trust and work with. This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022.

Research Software 83

Research Software Feedback Software Analytic Tools Product Research 83

The Product Coalition

MARCH 25, 2022

There is no surprise that the fintech industry is growing fast and more people are downloading financial apps. Taking into account the expanding usage of technologies in the financial industry, there is no wonder people started wondering how to make a fintech app. The pandemic has also influenced the situation in fintech.

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Gainsight

OCTOBER 11, 2022

CS platforms may have started out as a centralized repository for customer data, but they’ve become so much more than that. By examining these pillars and CS market trends, we’ve taken away three lessons in efficiency from the 2022 Gartner Market Guide for Customer Success Management Platforms. We couldn’t agree more.

Research Software 52

Research Software Reporting Tools Data Visualization User Testing 52

Intercom, Inc.

JUNE 23, 2022

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. Instead of reaching out directly to a sales team, customers are taking matters into their own hands and looking to trusted peer reviews for guidance.

Feedback Software 118

Feedback Software Research Software Reporting Tools Software Review 118

Userpilot

JUNE 2, 2022

But to get the product growth insights and measure the success of your product marketing efforts, it’s crucial to know and optimize the actionable B2B metrics. B2B SaaS stands for businesses that provide cloud-based software solutions to other businesses. Userpilot , Mixpanel, and Chartmogul are the top 3 analytics tools.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

The Product Coalition

DECEMBER 27, 2022

The unshakable fact is that, according to many of the analyses of the market, there are almost 30 million crypto wallets, along with the sales volumes of NFTs reaching beyond $40 billion by this fiscal year, 2022. NFTs are crypto assets that assign ownership to their creators and apply to almost every industry these days.

Data Visualization 126

Data Visualization Technical Review Systems Review Software Review 126

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. Our experts analyzed services, portfolios, expertise, strengths, and weaknesses of dozens of Webdesign Wien companies to create this curated list. We did it for you instead!

Research Software 82

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Userpilot

DECEMBER 6, 2022

Offer in-app self-service support to unlock on-demand support. You can use a customer journey map to visualize how users interact with your business across different touchpoints. Although CSAT benchmarks differ by industry, a good CSAT score generally lies between 75% and 85%. Retention rate. Customer churn rate. Referral rate.

Customer Experience 84

Customer Experience User Testing Customer Feedback Data Visualization 84

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on!

Analytic Tools 94

Analytic Tools Research Software Feedback Software Onboarding KPIs 94

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. And that’s where people like Adam Markowitz come in.

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Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

OCTOBER 4, 2022

You’ll also learn how to use customer retention software to maximize your retention game. Good CRR depends on the industry, but for SaaS, over 35% is considered good. Grammarly collects customer data by allowing them to select their writing goals. Userpilot offers on-demand self-service support with an in-app resource center.

Feedback Software 82

Feedback Software Customer Experience Customer Feedback Data Visualization 82

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? Mobile in-app feedback tools & solutions.

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UX Studio: Product Management

NOVEMBER 22, 2022

Your website is the first visual representation visitors see. Award-winning web design agency creating impactful experiences and powerful sites for all industries. We offer web design services in the UK from $60 an hour and we’re open to any ideas. We always research and validate our screens, making data-driven decisions.

Research Software 79

Research Software Technical Review Data Visualization User Testing 79

Product Management Unpacked

NOVEMBER 2, 2021

The event was organized by Energy Systems Network, an initiative of the Central Indiana Corporate Partnership, a non-profit industry consortium promoting innovation in advanced energy technology. But I also helped create a more comprehensive design of the PM Tracker Tool that was being used across the whole team.”.

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The Product Coalition

NOVEMBER 9, 2022

A helpful starting point for this is to review and reflect on research that is available, in this case Gartner’s Hyper Cycle for APIs, 2022. The shift in Gartner’s tracking to industry specific trends around Open APIs across the board, from Finance to Insurance, to Health. It’s easy for other parties to consume and agree on.

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Research Software User Testing Systems Review Customer Experience 88

The Product HQ

MAY 10, 2024

According to AI trends from Finances Online , the CAGR growth rate for the market size of the AI industry exceeds 33% between the period 2019 and 2022. A report from McKinsey supports this, predicting that AI brings in as much as $13 trillion in economic activity by the year 2030.

Artificial Inteligence 52

Artificial Inteligence Technical Review Research Software Analytic Tools 52

PMLesson's Ace the PM Interview

JANUARY 11, 2022

While it's next to impossible to predict exactly what questions you'll be asked, you can get the gist from studying PM interview questions asked in the past. Product Manager Analytical Interview Questions Google PM answers an analytical product management interview question. Not only that, they tend to be the most fun to answer!

Analytic Tools 52

Analytic Tools Technical Review Feedback Software User Testing 52

PMLesson's Ace the PM Interview

JANUARY 11, 2022

While it's next to impossible to predict exactly what questions you'll be asked, you can get the gist from studying PM interview questions asked in the past. Product Manager Analytical Interview Questions Google PM answers an analytical product management interview question. Not only that, they tend to be the most fun to answer!

Analytic Tools 52

Analytic Tools Technical Review Feedback Software User Testing 52

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Amanda Renteria , CEO for Code for America.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Intercom, Inc.

MAY 19, 2022

With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. We wanted a deeper view into the industry, and so, we surveyed almost 300 leaders across a range of industries to discover the key trends emerging in the customer support space.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

Userpilot

OCTOBER 18, 2021

There are eight SaaS trends in 2021 that you should be aware of: vertical SaaS, platform unbundling, micro SaaS, artificial intelligence and machine learning, low code (or no code) approach, SaaS integration, mobile optimization, and centralized analytics. The SaaS industry is growing pretty fast. billion in 2022.

Analytic Tools 81

Analytic Tools Feedback Software Research Software Onboarding KPIs 81

ProductPlan

MARCH 4, 2022

As we found in our research for ProductPlan’s 2022 State of the Product Report , only 25% of businesses with 20 to 100 employees have a product operations role or team. But we at ProductPlan work with product-led companies in all industries, all over the world. Be ready with those ideas.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

UX Studio

JULY 27, 2022

Website redesign is the process of enhancing your webpage’s visual appearance and improving its user experience. No matter what your company size or industry is, our designers have all the experience and knowledge you need. Is it up-to-date or contains old information about your company and/or services? Reduce bounce rate.

Data Visualization 88

Data Visualization User Testing Product Research Analytic Tools 88

Modus Create

JUNE 16, 2022

Our 2022 State of Digital Transformation report revealed that the finance industry is modernizing rapidly and has the highest percentage of companies that plan to spend over $1 million on digital initiatives in 2022. Building infrastructure from scratch to comply with European data laws would take several months.

Reporting Tools 52

Reporting Tools Technical Review Data Visualization Banking 52

Product Talk

FEBRUARY 2, 2022

This is only natural: Through years of bad habits, many of us have shown engineers that we only value them for the code they can write. Engineers will hear different insights during your customer interviews. Product in Practice: Assumption Testing with Engineers at Orion Labs was first posted on February 2, 2022 at 6:00 am.

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Gainsight

DECEMBER 8, 2022

We’re sharing five actionable strategies from our Pulse Europe 2022 panel. The company has two products, a Management Information System to automate school workflows, saving teachers time, and benchmarking analytics to identify areas of concern and reduce time to intervention. KBRs (Karbon Business Reviews) have been key for us.

Customer Experience 52

Customer Experience Analytic Tools Strategy Reporting Tools 52

Userpilot

MARCH 23, 2022

They’re satisfied with your tool and most likely to recommend you. The 2022 NPS benchmark for SaaS is 41. Reach out to promoters to ask for reviews or recommendations. Userpilot is a fantastic tool for collecting and analyzing NPS feedback. NPS benchmarks vary from industry to industry. NPS benchmarks.

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