Gainsight

AUGUST 4, 2022

In the decade since Gainsight created the customer success (CS) category, the industry has matured from a reactionary stance, answering post-sales and services needs, into a proactive and sophisticated revenue-generating machine. . Gartner is a company that delivers actionable, objective insight to executives and their teams.

Reporting Tools 105

Reporting Tools Analytic Tools Research Software Data Visualization 105

The Product Coalition

OCTOBER 13, 2022

Market research, trends, and data indicates that APIs are one of the most strategically important areas of technology. This article looks at selected research, trends, and data points that support this view. Internet traffic data is also inline with the view that APIs represent the fastest growing space for opportunities.

Enterprise 122

Enterprise Research Software Telecommunications Government 122

Userpilot

JANUARY 17, 2022

Every business has its own unique needs and goals when it comes to collecting user satisfaction data. That’s why we’re taking a look at the best NPS software so you can find the best match for your business and get on the road to sending those insightful surveys! This is your quantitative NPS metric.

Feedback Software 90

Feedback Software Analytic Tools Data Visualization Software Review 90

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview. Why Use Product Marketing Tools ? Why Use Product Marketing Tools?

Analytic Tools 97

Analytic Tools Feedback Software Research Software Data Visualization 97

Modus Create

FEBRUARY 16, 2022

In October 2021, we surveyed over 1,000 senior executives in the US, with a goal to understand their digital appetite and aspirations for 2022. . The survey revealed interesting insights on Corporate America’s readiness for various digital initiatives, which we consolidated in our 2022 State of Digital Transformation report.

Technical Review 143

Technical Review Research Software Reporting Tools Data Visualization 143

Gainsight

APRIL 21, 2022

As the thought leader in the field of Customer Success, we want you to have all the information and insights you need to stay current with the best practices, newest insights, and trends. . If you are here for the first time or ready to uplevel your customer-centric capabilities, here is a taste of all we have to offer for 2022.

Data Visualization 52

Data Visualization Customer Feedback Customer Experience Webinar 52

Modus Create

NOVEMBER 7, 2023

About Modus Create’s 2023 digital transformation report Enterprises are ramping up their investment in improving the customer experience through new digital products. But those efforts are hindered by challenges like having a solid strategy in place, navigating data security, and finding and retaining the right talent.

Research Software 69

Research Software Product Research Enterprise Reporting Tools 69

eG Innovations

MAY 17, 2022

“The report contains valuable insights, and a few surprises, but first and foremost an important perspective on the adoption of Azure Virtual Desktop. The resulting report is a compilation of the responses of 500+ IT professionals from across the world and includes learnings, analysis, and trends.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

eG Innovations

AUGUST 9, 2022

Customers and service providers can use our solutions in different ways along with VMware technologies: For Monitoring VMware Horizon Digital Workspaces: Over the years, VMware Horizon has emerged as one of the key technology options for delivering virtual applications and desktops. VMware VMworld is back! About eG Innovations.

Analytic Tools 52

Analytic Tools Data Visualization Enterprise Customer Feedback 52

Userpilot

SEPTEMBER 21, 2022

How can you use knowledge base tools to guide your customers and remove their frustrations while using your product? An in-app knowledge base enables you to take advantage of the self-serve support model for effective customer service delivery. There are numerous knowledge base tools in the market.

Analytic Tools 84

Analytic Tools Feedback Software Reporting Tools Data Visualization 84

Userpilot

DECEMBER 18, 2022

After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year. Which Product Trends will take 2023 by storm?

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Product Research 84

Modus Create

FEBRUARY 5, 2024

This is one of the core takeaways from our latest research, Investing in Digital Transformation and Product Development , featuring insights from 377 product development decision-makers in the US and UK. The data is consistent with my ongoing conversations with chief innovators across several industries.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

eG Innovations

NOVEMBER 30, 2022

In this guide we’ll show you 7 ways to troubleshoot your Azure SQL database performance issues using metrics and insights from the eG Enterprise monitoring solution. To aid with troubleshooting, eG Enterprise monitors the DTU usage percentage levels as well as resource usage related to CPU, Memory, and IO.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Artificial Inteligence 52

Userpilot

SEPTEMBER 15, 2022

Did you know that customer intelligence (CI) data helps product managers dive deep into the customer journey and truly understand customers ? SaaS companies use CI data to design personalized customer experiences and better customer communications, increasing customer loyalty, retention, and lifetime value. Customer data.

Feedback Software 93

Feedback Software Research Software Analytic Tools Data Visualization 93

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on!

Analytic Tools 95

Analytic Tools Research Software Feedback Software Onboarding KPIs 95

eG Innovations

SEPTEMBER 13, 2022

Last week (7th September 2022) I spotted a post from EUC and Cloud Veteran Marius Sandu alerting his professional and social media networks to an outage of Azure Front Door that in turn meant a significant number of Azure services and resources were unavailable. What happened on the 7th September 2022?

Data Visualization 69

Data Visualization Reporting Tools Customer Experience Enterprise 69

Userpilot

MARCH 8, 2022

There are some well-known names as well as new faces on the list, from all over the world – together with their LinkedIn profiles and medium blogs, so you can follow their journeys and insightful posts yourself. Susan is an experienced Product Leader with a track record of working in start-ups, SMEs, and enterprise companies.

Technical Advisors 107

Technical Advisors Product Research Analytic Tools User Testing 107

Bain Public

OCTOBER 18, 2022

AI Dev World is the world’s largest artificial intelligence event that targets AI developer professionals seeking to learn about the newest AI technologies, as well as software engineers and data scientists who are looking for an introduction into AI. Date: November 2, 2022. Conference Information. Session Information. Where: Virtual.

Artificial Inteligence 52

Artificial Inteligence Data Visualization Analytic Tools Healthcare 52

Mind the Product

DECEMBER 4, 2017

Recently, Gartner revealed its top predictions for IT organizations for 2018. Gartner predicted that by 2022, most people in mature economies will consume more false information than true information. For enterprises, this acceleration of content in a social media-dominated discourse presents a real problem.”.

Data Visualization 154

Data Visualization Development Artificial Inteligence Customer Experience 154

eG Innovations

MARCH 14, 2023

Cloud Outages do Happen Over the past few months, I’ve written a couple of blogs analyzing significant Azure outages that affected multiple services. You can read these articles about a September 2022 outage and another in January 2023. The same questions can be asked of monitoring services as well.

Analytic Tools 52

Analytic Tools Data Visualization Enterprise Customer Experience 52

Userpilot

DECEMBER 9, 2021

Product positioning is a process that aims at determining how the service or product is situated on the market and why it is superior to those of your competitors. As a product or service provider, your goal is to attract those customers who have a clear idea of what they need in a product, why they need it, and what can satisfy those needs.

Research Software 92

Research Software Feedback Software Analytic Tools Positioning 92

eG Innovations

NOVEMBER 3, 2022

In today’s article, I will be highlighting eG Enterprise’s monitoring capabilities for Amazon’s AWS NICE DCV VDI protocol that was used first in Amazon’s AppStream 2.0 for the Amazon WorkSpaces service for digital workspaces. Customers across a broad range of HPC workloads use NICE DCV for their remote visualization requirements.

Data Visualization 52

Data Visualization Reporting Tools Enterprise Customer Experience 52

Alchemer Mobile

DECEMBER 16, 2022

Improvements to project folders, account webhooks, and report themes make life easier for admins. In December 2022, the Alchemer product team launched more improvements to Standard Reports, improved Project Folder management, and account webhook enhancements designed to give account administrators more control and improve organization.

Data Visualization 130

Data Visualization Outbound Customer Experience Document 130

Userpilot

JUNE 2, 2022

But to get the product growth insights and measure the success of your product marketing efforts, it’s crucial to know and optimize the actionable B2B metrics. Cross-referencing data from product analytics with acquisition sources helps you identify and optimize the most profitable channels and bring down acquisition costs.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Mixpanel

FEBRUARY 16, 2024

And when you’re building an analytics tool for everyone , persona work is nuanced. Build persona foundations from research In the spring of 2022, I had recently joined Mixpanel and was tasked with solving “our enterprise adoption problem.” What are their data-specific needs? That’s our situation here at Mixpanel.

User Testing 52

User Testing Customer Feedback Customer Experience Data Visualization 52

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. Our experts analyzed services, portfolios, expertise, strengths, and weaknesses of dozens of Webdesign Wien companies to create this curated list. IT services company based in Vienna.

Research Software 82

Research Software User Testing Customer Experience Data Visualization 82

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? Mobile in-app feedback tools & solutions.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

ProductBoard

JANUARY 18, 2023

How the Customer Success team at Productboard is helping customers look at performance through industry benchmark data Editor’s note: This article was written by Daniel Tuohy, Customer Success Manager, Enterprise In our recent 2022 Product Excellence Report, we partnered with Product Collective to survey over 1,400 product managers and leaders (..)

Data Visualization 52

Data Visualization Product Research Enterprise Article 52

The Product Coalition

MARCH 25, 2022

In this article, we’ll discuss the current state of the fintech market, the occurring trends for 2022 and beyond, and the number of resources needed for a successful project. Banking mobile apps, trading platforms, blockchain, contactless payments, NFT, financial data analysis-all these terms fall into the fintech category.

Research Software 117

Research Software Feedback Software Reporting Tools Data Visualization 117

Gainsight

JUNE 2, 2022

Every year, Gainsight’s CEO, Nick Mehta, invites fellow CEOs to sit with him and discuss their views, insights, and trends impacting customer success and business as a whole. And Confluent is innovating a new category of data infrastructure. Let’s celebrate them! via GIPHY. A CEO Panel With Yamini Rangan and Yancey Spruill.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

eG Innovations

MAY 17, 2022

“The report contains valuable insights, and a few surprises, but first and foremost an important perspective on the adoption of Azure Virtual Desktop. The resulting report is a compilation of the responses of 500+ IT professionals from across the world and includes learnings, analysis, and trends.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

Usersnap

SEPTEMBER 29, 2022

In 2022, the competitive strategy is not as much about analyzing the market opportunities but focusing on the satisfaction of customers. Make sense of your data 2. Since the product itself plays a much more critical role in revenue compared to customer service, sales, and branding. Make sense of your data.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

eG Innovations

OCTOBER 11, 2022

A legacy way to deploy applications and desktops on Azure was often to put some Server 2022 VMs (Virtual Machines) in Azure running the standard RDS (Remote Desktop Services) roles – session hosts, brokers, gateway etc. Figure 2: Monitoring the underlying web service supporting the AVD Broker.

Data Visualization 52

Data Visualization Reporting Tools Artificial Inteligence Customer Experience 52

Userpilot

MARCH 18, 2022

Wondering what product success metrics you should use in 2022? Product success is the overall effectiveness of a product or service within the market. Customer Lifetime Value is the predicted revenue generated from a user over the period they’re a paying customer. Put insights into action! What is product success?

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Modus Create

SEPTEMBER 30, 2024

What if cybercriminals hack and compromise sensitive data? Indeed, enterprises recognize the importance of ensuring they have the right security measures in place. AI has become a target for cybercriminals, and cybersecurity threats pose a danger to businesses and individuals, especially if their data is stolen.

Healthcare 52

Healthcare Data Visualization Reporting Tools Artificial Inteligence 52

Gainsight

AUGUST 26, 2022

Pulse 2022 may be over, but the impact is just beginning. Here are five important learnings from Product professionals during Pulse 2022. . Your product standardizes the customer experience—especially in enterprise businesses. The result was exactly as we suspected, that together, we are unstoppable. .

Feedback Software 52

Feedback Software Customer Experience Fractional CTO Customer Feedback 52

The Product Coalition

AUGUST 12, 2020

Gibson sees digital transformation as the major blocker for businesses and enterprises looking to implement AI technology. Most (enterprises) still have many out of date IT practices,” he said, “making AI prohibitive to adopt.” The models run on Konduit Serving, and business metrics are monitored through a custom dashboard.

Reporting Tools 80

Reporting Tools Research Software Artificial Inteligence Data Visualization 80