Gainsight

MAY 3, 2023

Let’s Get FIRED UP for the Opening Keynote Panelists As the Customer Success industry, technology, and the market have evolved over the last decade, SaaS companies have a lot to be proud of but also a lot that still needs to be figured out. In the age of ChatGPT and AI, customers want more than legacy CS motions.

Data Visualization 52

Data Visualization ChatGPT Customer Experience Education 52

Lenny Rachitsky

DECEMBER 12, 2023

and picked out the cream of the crop, organized by their job-to-be-done. This post is now the single best way to find my best stuff across both the newsletter and podcast.

User Testing 84

User Testing B2C Product Research B2B 84

Userpilot

AUGUST 27, 2024

.); they’re also being successfully adopted by organizations worldwide, even if it’s just by using ChatGPT. This immense increase in usage is probably an effort from companies to increase their productivity, as well as release more effective solutions in the market to improve their positioning. How to leverage this insight?

User Testing 78

User Testing Analytic Tools Feedback Software Research Software 78

Lenny Rachitsky

SEPTEMBER 3, 2024

This explains why out of all the consumer subscription apps out there, fewer than 50 have ever reached $1B+ valuations, and fewer than 10 are publicly traded companies with $10B+ market caps. Public company market caps are from 8/30/24.

User Testing 103

User Testing Feedback Software Framework Onboarding KPIs 103

People-First Product Leadership

OCTOBER 1, 2023

My career coach, Sabrina Braham, shared an article with me titled “ Majority Of Americans Would Rather Fire their Boss Than Get A Raise ” It’s from 2012, so I did what anyone would do, I asked ChatGPT if there were more recent figures. Of those who had a difficult boss, 32% said they’d quit their job as a result.

Leadership 52

Leadership Data Visualization Technical Review ChatGPT 52

Department of Product

SEPTEMBER 28, 2023

OpenAI has updated ChatGPT to include the ability to ‘see, hear and speak’. In 2022, Google’s payment was equal to a third of its net income and increased Apple’s income by 25%. Image input allows users to upload photos and get hints or further information.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Usersnap

JANUARY 8, 2024

While this method sometimes has its merits, it often lacks flexibility and struggles to adapt with: Market changes – Think COVID-19! This responsiveness improves the final product’s quality and aligns it more closely with the evolving user needs and market demands.

Feedback Software 59

Feedback Software Weak Development Team User Testing Development 59

Product Talk

APRIL 19, 2023

Whether you’re trying to keep track of everything you learn about your customers during continuous discovery , keep tabs on the latest thought leadership and learnings from others in the industry, or keep on top of all the newest products on the market, you can quickly get overwhelmed. So how do you keep up?

Research Software 130

Research Software Data Visualization Product Research Systems Review 130

Userpilot

AUGUST 15, 2023

A product launch marketing plan is more than a simple press release announcing your product. In this article, we detail what a product launch marketing plan is, why you need one, and how to create a successful product marketing from the start. Online marketing strategies for social media, emails, press releases, etc.

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Product launches User Testing Feedback Software Research Software 76

The Product Coalition

JULY 28, 2023

Companies that are providing super experiences, retaining customers, growing their market share, and looking good on FTSE or S&P for example, they are innovating with their data. You not only buy into this part of the Google ecosystem, but all of it, one of the most effective platform players of our time.

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