Alchemer Mobile

MARCH 14, 2022

Mobile consumer feedback changed product roadmaps, improved ROI, drove revenue, and got companies closer to achieving their overall business goals. There are three feedback-focused product goals winning mobile teams should prioritize in 2022: Focus on the first 30 days.

Data Visualization 263

Data Visualization Reporting Tools User Testing Customer Feedback 263

Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. Like so many other companies in the space, Intercom was also affected by these difficult economic headwinds. Announcing ‘The Intercom Customer Support Trends Report for 2022’. Well that was quite the year.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Product Talk

JANUARY 19, 2022

I’m excited for 2022. For Product Talk, historically, my primary business model was based on selling discovery coaching to companies. I didn’t want companies to have to wait so long for coaching. So we expect these numbers to grow throughout 2022 and beyond. Most companies can’t afford to wait that long.

Product Research 200

Product Research Workshop Weak Development Team Books 200

The Product Coalition

JULY 21, 2022

Let’s find out the evolution of e-commerce technology in terms of trends and statistics in 2022. Many brands are using offshore development teams to build custom apps for their operations and increase sales. trillion in 2022. The figure is expected to reach 21% in 2022, a 17.9% What is e-commerce technology? Only 17.8%

Reporting Tools 156

Reporting Tools Artificial Inteligence Data Visualization Wireless 156

The Product Coalition

OCTOBER 16, 2023

The Enduring Obsession: Big Brands and NFTs — A Tale of Hope and Uncertainty NFTs: A Shaky Start for the Big Fish When it comes to the world of NFTs, even the biggest brands are not immune to the initial turbulence. Major brands, like GameStop, once hyped up their NFT marketplaces, hoping to ride the NFT craze to success.

Branding 122

Branding User Testing Customer Experience Data Visualization 122

AB Tasty

FEBRUARY 5, 2024

Today marks a significant day in our history as a company. Today, we’re thrilled to share our updated brand identity with you. We’re stepping into a new era that better aligns our forever commitment to “test and learn” with our position in the market as a partner that helps brands push ideas even further. How can we do that?

Branding 64

Branding Data Visualization User Testing Customer Experience 64

Intercom, Inc.

MARCH 28, 2022

These three trends – ongoing digital transformation, rising consumer expectations, and the blurring of responsibilities between teams – all reveal one huge, undeniable truth: customer experience is now a top-line concern for all companies. But this is where many companies are struggling. This trend shows no signs of slowing down.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

freshtrax

FEBRUARY 9, 2024

The rapid evolution of generative AI is revolutionizing branding strategies. More than just a technological tool, this evolution is having a profound impact on marketing approaches and brand storytelling. Generative AI is redefining brand identity and adding a new dimension to customer relationship building.

Generative AI 59

Generative AI Branding Customer Communications Strategy 59

Business of Software Conference

JULY 26, 2022

Just a gentle reminder that ticket prices rise on 29 July 2022 and hotel rooms are filling up fast – I guess that a lot of you are as excited as us about the prospect of getting together in-person with other smart folk again. . Chris Savage, Company Life After Investors. Chris Savage Company Life After Investors.

Differentiation 75

Differentiation Framework Books Branding 75

Intercom, Inc.

DECEMBER 20, 2022

 We’re not going to lie, 2022 was a challenging, nerve-racking, gripping beast of a year, but here we are at the end of it – and there’s plenty to be thankful for. Niamh O’Connor , Brand Editor at Intercom. This is our last episode of 2022. Des Traynor , Co-founder and Chief Strategy Officer at Intercom.

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

UX Studio

OCTOBER 11, 2022

Furthermore, companies that provide great customer experiences grow 5x faster and bring in 5.7x Digital customer experience, or digital CX, refers to all digital or online interactions between your brand and your customers. Understanding your digital touchpoints and how they affect consumer perception and brand loyalty is crucial.

Customer Experience 85

Customer Experience User Testing Analytic Tools Customer Feedback 85

Intercom, Inc.

DECEMBER 14, 2022

2022 has been a year for the books, with major changes and uncertainty across every industry. . Below are the highlights of what we’ve built for you in 2022, but there’s so much more to see. Below are the highlights of what we’ve built for you in 2022, but there’s so much more to see. Check them out in our app store.

Data Visualization 104

Data Visualization Feedback Software User Testing Customer Communications 104

Usersnap

SEPTEMBER 1, 2022

Brands are always looking for effective ways to gain a larger market share. An approach that brands are increasingly using to gain a better understanding of their customers and their preferences or perceptions is to use sentiment analysis tools. This is what makes our company one of the best feedback widgets today.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. It is a strategic form of marketing that focuses on the product itself and uses it as the driving force for your company’s growth.

Research Software 82

Research Software Analytic Tools Feedback Software Data Visualization 82

Intercom, Inc.

NOVEMBER 30, 2021

You can also proactively follow up with detractors to resolve their issues or reach out to happy customers to turn them into brand advocates and retain them for life. Your support team knows your customers’ pain points, questions, and desires better than anyone else in your company. Work for an enterprise or fast-growing company?

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

Business of Software Conference

APRIL 19, 2022

Following their first in-person conference, Business of Software In-Person Europe Conference on 4-5 April 2022 , the lovely people at Quiet Light have a few words to share with our community: Dear BoS fans, We hope you enjoyed the Business of Software conference. Learn how great SaaS & software companies are run.

Messaging 59

Messaging Transportation Naming Branding 59

Alchemer Mobile

MAY 17, 2022

In 2022, mobile eCommerce sales are expected to hit $437 billion, a 21.5 With customers spending more time and money on mobile apps, it is important that companies continue to adapt and prioritize mobile in their customer feedback solution. Customer sentiment : How do customers feel about your product and brand?

Feedback Software 246

Feedback Software Research Software User Testing Reporting Tools 246

UX Studio: Product Management

NOVEMBER 22, 2022

81% of the users think less of a brand if its website doesn’t make a good first impression? Thus its design plays a crucial role in forming an image of your company. We listed the best web design companies in the United Kingdom so you don’t have to spend endless hours on lists and websites. . Creative Brand Design.

Research Software 79

Research Software Technical Review Data Visualization User Testing 79

UX Studio: Product Management

JANUARY 25, 2022

This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022. You will need to evaluate the domain knowledge, company location, and costs to find the right company with a suitable corporate culture and expertise. What can Manchester web design companies do for you?

Research Software 83

Research Software Feedback Software Analytic Tools Product Research 83

freshtrax

JUNE 20, 2022

Each year, the company publishes the Creative Trends Forecast , a global and regional forecast of creative trends. The 2022 Trends Forecast covered global and Japanese creative trends. Q: What are your impressions of the global visual trends produced for 2022? Q: How accurate have you found the trend predictions to be?

User Testing 52

User Testing Research Software Reporting Tools Feedback Software 52

Userpilot

JANUARY 17, 2022

NPS , which stands for Net Promoter Score, is a term trademarked by Bain & Company in 2003. Customize surveys by applying your brand colors and style. The Best NPS Survey Software in 2022. Here’s a round-up of the NPS survey software tools to look out for in 2022. Get a Userpilot Demo and learn more.

Feedback Software 89

Feedback Software Analytic Tools Data Visualization Software Review 89

Innovatemap

DECEMBER 19, 2022

Tina Hafer called this a “must-read for product marketers and product company leaders.” Whether it’s education or affirmation, “LOVED” defines how product marketing shapes tech companies for the better. Unlike most books that only cover successful companies, “The Cold Start” illustrates how to get the flywheel moving from the start.

Books 52

Books Advertising Branding Customer Experience 52

freshtrax

JUNE 21, 2022

Each year, the company publishes the Creative Trends Forecast, a global and regional forecast of creative trends. Brenda Milis is currently the Principal of Consumer and Creative Insights at Adobe Stock, and is responsible for the annual Adobe Stock Creative Trends Forecast for 2022. Credit: Adobe Stock / Nabi Tang/Stocksy. (

Data Visualization 52

Data Visualization Customer Feedback User Testing Research Software 52

UX Studio: Product Management

JANUARY 11, 2022

As a professional user experience design agency, we help companies worldwide choose the most suitable design partners to create impactful digital products. This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. We did it for you instead!

Research Software 82

Research Software User Testing Customer Experience Data Visualization 82

Userpilot

MARCH 8, 2022

Her company, Produx Labs, provides product management training. How product strategy uses a company's vision to fuel profitability. Her coaching experience spans a variety of industries and companies of all sizes, from early-stage start-ups to global corporations. Author of “The Build Trap”.

Technical Advisors 106

Technical Advisors Product Research Analytic Tools User Testing 106

Userpilot

JULY 7, 2022

Ultimately, acting on user sentiment improves customer experience, boosts your brand loyalty, and cuts down customer churn rates. 55% of companies around the world use NPS to measure customer loyalty and satisfaction. branded surveys with quantitative and qualitative feedback collection. Get a Userpilot demo and start now!

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Customer Feedback 52

Modus Create

AUGUST 15, 2023

5000, its annual list of the fastest-growing private companies in America. The prestigious ranking provides a data-driven look at the most successful companies within the economy’s most dynamic segment—its independent, entrepreneurial businesses. 5000 companies have added 1,187,266 jobs to the economy over the past three years.

Customer Experience 52

Customer Experience Consulting Software Engineering Branding 52

Userpilot

JANUARY 26, 2022

To analyze your company data, use the best SaaS analytics software to visualize the key metrics in charts, forms, and diagrams. Analyze user sentiment data from NPS surveys to identify dissatisfied customers and adopt tactics to turn them into loyal brand advocates. How to analyze SaaS companies? What is SaaS analytics?

Analytic Tools 93

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 93

Userpilot

DECEMBER 9, 2021

It delivers crucial information about the company, the product, the niche it’s designed for, and the cost. In a nutshell, effective brand positioning identifies the key benefits of your product and its competitive advantage in the market. It allows brands to show their originality and differentiate their products from others.

Research Software 91

Research Software Feedback Software Analytic Tools Positioning 91

Gainsight

AUGUST 26, 2022

Pulse 2022 may be over, but the impact is just beginning. If you weren’t able to attend the product-specific sessions, you can access everything in our brand-new Pulse Library. If you weren’t able to attend the product-specific sessions, you can access everything in our brand-new Pulse Library. Sounds like a win for everyone!

Feedback Software 52

Feedback Software Customer Experience Fractional CTO Customer Feedback 52

Intercom, Inc.

DECEMBER 21, 2021

We increased our workforce to more than 800, and announced plans to grow to more than 1,000 in 2022. We continued to adjust to working from home , and our company culture evolved accordingly. The Ultimate Customer Support Tech Stack for 2022. Niamh O’Connor , Brand Editor. Here’s to thriving, not just surviving!

Customer Communications 196

Customer Communications User Testing Research Software Technical Review 196

Userpilot

JANUARY 20, 2022

Here at Userpilot, we see a lot of tooltips every day, thanks to the hundreds of SaaS companies that we work with. Intelligent SaaS companies use tooltips to explain the less intuitive parts of their product at all stages during the customer lifecycle. So why should your onboarding be any different? Tooltip #8: Rocketbots. Conclusion.

Onboarding KPIs 83

Onboarding KPIs Data Visualization Customer Experience User Friction 83

The Product Coalition

MAY 24, 2023

Best practices of Alconost Animated Video Production from 2022 In this overview, we present selected animated videos for business made at Alconost in 2022, talk about the problems these videos solved, and share observations that can help you order the best animated videos for your business growth. Don’t ditch that idea!

Customer Experience 126

Customer Experience Advertising User Testing Customer Feedback 126

Alchemer Mobile

DECEMBER 8, 2022

If more people actively tell you they do not love your brand or your app during a specific period, that’s not a failure. Most of us have less patience in the winter, so it checks out that we’d be more likely to fall out of love with a brand or app experience during this time as well. What can we learn from this, and what should we do?

User Testing 246

User Testing Customer Feedback Data Visualization Customer Experience 246

Alchemer Mobile

DECEMBER 21, 2022

The concept of retargeting mobile customers is not a new idea by any means, but few brands practice it successfully. Truly powerful mobile customer engagement comes from hyper-specific brand interactions. On average, most brands only hear from less than 1% of their customers surveyed.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Userpilot

AUGUST 30, 2024

Builds trust and positive brand perception by transparently sharing the company’s financials, decision-making processes, and even salaries. Creates humorous and viral content on TikTok that resonates with broad audiences, boosting brand awareness. Groupize gamification. a virtual assistant. Duolingo viral TikToks.

Feedback Software 80

Feedback Software Analytic Tools Research Software Advertising 80