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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom, Inc.

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. ” Stay ahead of the customer engagement curve in 2022: Get the full report. But they’re facing big barriers.

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How to Become an AI Product Manager Without Experience

The Product HQ

Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. According to AI trends from Finances Online , the CAGR growth rate for the market size of the AI industry exceeds 33% between the period 2019 and 2022.

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2022 on Inside Intercom

Intercom, Inc.

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. After booming for the best part of two decades, a number of factors coincided to transform the SaaS landscape and tech more broadly. Announcing ‘The Intercom Customer Support Trends Report for 2022’.

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2022 in review: Highlights from this year’s best conversations

Intercom, Inc.

 We’re not going to lie, 2022 was a challenging, nerve-racking, gripping beast of a year, but here we are at the end of it – and there’s plenty to be thankful for. This is our last episode of 2022. Des Traynor: One of the things we sat down to do at the very end of last year was plan out 2022.

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The Top 19 Sentiment Analysis Tools for Digital Products in 2022!

Usersnap

Tools like this can also help if you struggle to find how to respond to positive reviews effectively. While sentiment analysis tools were devised with good intentions, as previously mentioned, there is still a new type of technology whereby developers are working out the kinks. What Is a Sentiment Analysis Tool?

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Track competitors and emerging trends with Leo, Feedly’s AI Engine

Roy Madden

The core of Feedly for Market Intelligence is an AI engine, called Leo, that automatically gathers, analyzes, and prioritizes intelligence from millions of sources in real-time. Feedly’s AI Engine (Leo) automatically tags key market intelligence concepts. Start free trial. Meet Leo, Feedly’s AI Engine.

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The Future of Digital Health: Realities vs Opportunities

The Product Coalition

In today’s healthcare, digital technology is becoming increasingly vital. Digital health, often known as virtual health, refers to technical advancements in healthcare that increase the ability to accurately detect and treat diseases, as well as the delivery of healthcare to patients. What is digital health?